---
title: "StarHub App - Reviews, Revenue and Downloads in Singapore | Apple App Store"
description: "The StarHub app is here to help you do more, effortlessly.  Discover new deals and manage your StarHub services anytime, anywhere with the refreshed StarHub app! • Shop our latest mobile, broadband an"
---

# StarHub App — Singapore

![StarHub App App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/9e/a4/4a/9ea44a9e-72ec-825c-3607-5d633af90c77/AppIcon-0-0-1x_U007emarketing-0-11-0-0-0-85-220.png/434x0w.png)

**Developer:** [StarHub](https://apptail.io/developer/starhub-EwPb)
**Category:** Utilities
**Rating:** 4.0/5 (9,155 ratings)
**Price:** Free
**Bundle ID:** com.starhub.ins.mystarhub.selfhelp
**Store:** Apple App Store
**Country:** Singapore
**Version:** 7.24.2 (released 2026-01-16)
**Original Release:** 2011-11-10
**Languages:** English

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/sg/app/app/id470460379)
**AppTail Page:** [https://apptail.io/app/starhub-app-pIb/singapore](https://apptail.io/app/starhub-app-pIb/singapore)

## StarHub App Description
The StarHub app is here to help you do more, effortlessly.

Discover new deals and manage your StarHub services anytime, anywhere with the refreshed StarHub app!
• Shop our latest mobile, broadband and entertainment offerings, all within the app
• Activate and manage your mobile plans, view your data allowance, add roaming packs and more
• Change up your entertainment offerings with new TV+ passes and streaming add-ons
• View and pay your bills, or top-up your StarHub wallet with ease
• Get alerts on the latest deals or important updates related to your services
• Subscribe to add-ons and services like our cyber security suite or worry-free device care
• Have any questions? Get 24/7 support from our virtual assistant

StarHub's achievements and assurances:
• Sustainability Champion: Named World’s Most Sustainable Telco on 2025 Corporate Knights' Global 100
• Data safety certified: Awarded with the Data Protection Trustmark (DPTM) certification by Infocomm Media Development Authority (IMDA)
• Secure transactions: Committed to the high standard in payment safety with PCI-DSS compliance

## StarHub App Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/58/d0/05/58d005fe-7fbb-26d6-b8ef-1c988917f445/iphone1284-01.jpg/1284x2778.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/ed/74/d5/ed74d523-3341-5c65-7827-a3183184e826/iphone1284-02.jpg/1284x2778.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/f5/eb/f8/f5ebf8dd-0f66-7470-87ea-fc630cac8df2/iphone1284-03.jpg/1284x2778.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/8d/fc/7c/8dfc7c3e-9fad-3122-7789-d5865a0baf34/iphone1284-04.jpg/1284x2778.png)

## StarHub App Rating Breakdown in Singapore
- 5 stars: 5,579 (61%)
- 4 stars: 1,257 (14%)
- 3 stars: 472 (5%)
- 2 stars: 226 (2%)
- 1 stars: 1,621 (18%)

## StarHub App Reviews in Singapore

### *---- "Starhub app"
We’ve hit a snag
I already text to starhub but still no response me from 31/12 till today 2/1/25 I wondering what they doing? Holiday first? I need login and my starhub app back but still unable login very urgently… asap
-- Muliani shah, 2025-01-02

### *---- "Terribly designed/written app"
The app’s design is terrible, most tabs are just of the app bringing up a webpage popup within the app instead something that is built natively into the app. And the most common message I receive for checking any rewards / lucky draws or perks is “something went wrong”

The app has been terrible for a long time but sadly there is no sign that StarHub is taking the app seriously to make a change for the better. A good indicator that I should not be spending more money in their services
-- Johnson.1985.LI, 2025-01-01

### *---- "Not able to book appointment from app"
Not able to book appointment from app
-- rajunag, 2024-12-21

### *---- "Time out issue across all functions"
Unable to view anything in all. Whenever I try clicking to view my bills, it says times out and it is across all functions. Please fix your app so ppl can really use it to pay bills or look for important information
-- Brandon_Chang821686, 2024-12-10

### *---- "What’s the point of having this app"
Can’t solve payment issues over app. Don’t understand why they insist on handling matters only on app when nothing works and I have to waste my lunch hour on their WhatsApp live chat. TWICE.
-- asahimango, 2024-12-10

### *---- "Worst app I encounter"
Hugely disappointed. Super lag and instruction given not tally with the app option. Customer care is providing wrong instruction.
-- Hugelydisappointed2024, 2024-12-01

### *---- "JK"
Please kindly update and improve the quality of your Mobile App. It’s a nightmare to use and navigate and all these pop up ads is killing the user experience. I cannot even activate my travel plans when I need to and need to call in Customer Service. Please help me by helping yourself with the quality of your mobile app
-- ProPersonOfPro, 2024-11-29

### *---- "Startup screen keeps looping"
I never got to the app landing page as it keeps loading.
-- Skelston, 2024-11-21

### *---- "App Glitch and Crash"
Super ridiculous, previous version is so much better
-- M_h.x.n, 2024-11-16

### *---- "Useless app and telco customer service"
I missed a single instalment payment and received a text notification saying that I’ve missed it. 

Went into the app, made the payment and app showed that payment was made. 

2 weeks later, I received a notification saying no payment was received and my plan was terminated. With StarHub demanding a payment of $1200 immediately. 

Feedback to live chat, CS just brushed aside and say they can’t do anything. Just make the payment. 

I told them that all was glitchy and from what the app said, payment was cleared. CS had the audacity to tell me that no one complained about any app glitch. Check out the reviews on this app to see the number of complains about the StarHub app. 
And funnily enough, here I am on live chat telling their CS it was a glitch. 

CS just turned off the live chat without any resolution. Definitely switching my service and not using StarHub any further. Was the best telco back in the day, after 16 years with them. I will Definitely end any relationship with them.
-- Manabopo, 2024-11-14

### *---- "App is very lousy"
The app is not working..forever not responding
-- Vims1412, 2024-11-11

### *---- "Everything is slow and unclear"
Subscription management is internationally made complicated. Same about the bills. In the end, you pay for a lot for poor quality and service.
-- dmitriy.dokshin, 2024-11-06

### *---- "Can’t login"
Unable to login to pay bills. Stuck at OTP page. Entered the OTP provided and nothing happen while timer continue its countdown.
-- LimitedEdition101, 2024-10-29

### *---- "Horrible login Issues"
This app keeps logging out, which then requires me to login again. The login itself is frustrating. I am often stuck on the otp page after submitting the otp. There’s no clear resolution - you just have to be persistent. Please fix your bugs starhub. Also those considering starhub’s cellular data, you’ll find better services elsewhere. Starhub’s cellular connection is horrendous.
-- easyoats, 2024-10-29

### *---- "Unable to view bill"
Unable to view bill after change to star plan
-- No name 2223, 2024-10-26

### **--- "Latest update concerns"
After the latest update, app crashes many times after checking balances of data.. WHY??!
-- Ken1402, 2024-10-23

### *---- "Horrible"
Doesn’t work half the time. Keeps giving me an error that my request could not be processed. Will switch to Singtel - the app is years ahead of Starhub
-- Hdidicjdjcidis, 2024-10-20

### *---- "Add on data roaming issue"
I used to add on data roaming easily thru the starhub app. After the app updates few month ago, they always show successful request but the data roaming is never added. Msg DT3 to 78989 multiple times, it has been unsuccessful. Even the website on computers also have problem adding the data roaming. Calling in to starhub multiple times and feedback, the bugs has not been rectify for months. And everytime I call in to add data roaming, they say I will be charged $10.70 once time activation, waiver is only subject to approval. Other apps upgrade for better experience, starhub app upgrade for more difficult experience and after multiple feedback, the issue was not resolved for months.
-- ball_ong, 2024-10-12

### ***-- "Bill issue"
I have paid my bill on Oct 5, 2024 and yet, i am getting alerts for non payment
-- I m Tense, 2024-10-11

### *---- "Please do something about it Starhub...."
when i open the app its just a blank screen.. waited for hour also same... email me back & pls update ur app pls eh starhub.
-- Legend48_, 2024-10-05

[View all StarHub App reviews and detailed analytics on AppTail](https://apptail.io/account/signup?utm_campaign=ai-crawl&utm_content=reviews)


## StarHub App Store Rankings
| Chart | Country | Category | Rank |
|-------|---------|----------|------|
| Top Free | Singapore | Utilities | #27 |
| Top Free | Singapore | Overall | #309 |

## StarHub App Discovered Keywords
- starhub tv
- starhub app
- billing app
- promote

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## StarHub App Available In
- [Singapore](https://apptail.io/app/starhub-app-pIb/singapore)
- [Malaysia](https://apptail.io/app/starhub-app-pIb/malaysia)
- [United States](https://apptail.io/app/starhub-app-pIb/united-states)
- [China](https://apptail.io/app/starhub-app-pIb/china)
- [India](https://apptail.io/app/starhub-app-pIb/india)
- [United Kingdom](https://apptail.io/app/starhub-app-pIb/united-kingdom)
- [Japan](https://apptail.io/app/starhub-app-pIb/japan)
- [Australia](https://apptail.io/app/starhub-app-pIb/australia)
- [Philippines](https://apptail.io/app/starhub-app-pIb/philippines)
- [Hong Kong SAR China](https://apptail.io/app/starhub-app-pIb/hong-kong)
- [Thailand](https://apptail.io/app/starhub-app-pIb/thailand)
- [Indonesia](https://apptail.io/app/starhub-app-pIb/indonesia)
- [Germany](https://apptail.io/app/starhub-app-pIb/germany)
- [France](https://apptail.io/app/starhub-app-pIb/france)
- [Vietnam](https://apptail.io/app/starhub-app-pIb/vietnam)
- [Switzerland](https://apptail.io/app/starhub-app-pIb/switzerland)
- [New Zealand](https://apptail.io/app/starhub-app-pIb/new-zealand)
- [Taiwan](https://apptail.io/app/starhub-app-pIb/taiwan)
- [South Korea](https://apptail.io/app/starhub-app-pIb/south-korea)
- [Canada](https://apptail.io/app/starhub-app-pIb/canada)
- [Denmark](https://apptail.io/app/starhub-app-pIb/denmark)
- [Netherlands](https://apptail.io/app/starhub-app-pIb/netherlands)
- [Sweden](https://apptail.io/app/starhub-app-pIb/sweden)
- [Belgium](https://apptail.io/app/starhub-app-pIb/belgium)
- [Italy](https://apptail.io/app/starhub-app-pIb/italy)
- [Austria](https://apptail.io/app/starhub-app-pIb/austria)
- [Spain](https://apptail.io/app/starhub-app-pIb/spain)
- [Portugal](https://apptail.io/app/starhub-app-pIb/portugal)
- [Romania](https://apptail.io/app/starhub-app-pIb/romania)
- [Russia](https://apptail.io/app/starhub-app-pIb/russia)
- [Saudi Arabia](https://apptail.io/app/starhub-app-pIb/saudi-arabia)
- [Tunisia](https://apptail.io/app/starhub-app-pIb/tunisia)
- [Türkiye](https://apptail.io/app/starhub-app-pIb/turkey)
- [Ukraine](https://apptail.io/app/starhub-app-pIb/ukraine)
- [United Arab Emirates](https://apptail.io/app/starhub-app-pIb/united-arab-emirates)
- [South Africa](https://apptail.io/app/starhub-app-pIb/south-africa)
- [Argentina](https://apptail.io/app/starhub-app-pIb/argentina)
- [Azerbaijan](https://apptail.io/app/starhub-app-pIb/azerbaijan)
- [Brazil](https://apptail.io/app/starhub-app-pIb/brazil)
- [Belarus](https://apptail.io/app/starhub-app-pIb/belarus)
- [Chile](https://apptail.io/app/starhub-app-pIb/chile)
- [Colombia](https://apptail.io/app/starhub-app-pIb/colombia)
- [Czechia](https://apptail.io/app/starhub-app-pIb/czechia)
- [Dominican Republic](https://apptail.io/app/starhub-app-pIb/dominican-republic)
- [Algeria](https://apptail.io/app/starhub-app-pIb/algeria)
- [Ecuador](https://apptail.io/app/starhub-app-pIb/ecuador)
- [Egypt](https://apptail.io/app/starhub-app-pIb/egypt)
- [Finland](https://apptail.io/app/starhub-app-pIb/finland)
- [Greece](https://apptail.io/app/starhub-app-pIb/greece)
- [Hungary](https://apptail.io/app/starhub-app-pIb/hungary)
- [Ireland](https://apptail.io/app/starhub-app-pIb/ireland)
- [Israel](https://apptail.io/app/starhub-app-pIb/israel)
- [Kuwait](https://apptail.io/app/starhub-app-pIb/kuwait)
- [Kazakhstan](https://apptail.io/app/starhub-app-pIb/kazakhstan)
- [Lebanon](https://apptail.io/app/starhub-app-pIb/lebanon)
- [Madagascar](https://apptail.io/app/starhub-app-pIb/madagascar)
- [Mexico](https://apptail.io/app/starhub-app-pIb/mexico)
- [Nigeria](https://apptail.io/app/starhub-app-pIb/nigeria)
- [Norway](https://apptail.io/app/starhub-app-pIb/norway)
- [Peru](https://apptail.io/app/starhub-app-pIb/peru)
- [Pakistan](https://apptail.io/app/starhub-app-pIb/pakistan)
- [Poland](https://apptail.io/app/starhub-app-pIb/poland)

---

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