Startel Secure Messaging Plus

Does not work with dark mode on iPhone. Doesn’t seem like they care. There’s no updates unlike other apps.

Goes into dark mode and you cannot even read the message. Fails at its one job of sending you notifications unless you have your phone open (unsure if this only on the iPhone).

Despite having the phone not in any kind of focus or silent modes this app only alerts you to a call about 50% of the time despite being open in the background on IOS. So many calls are missed because of this and communication with patients and hospitals and EDs are delayed. I have bring the app into the main screen then the dumb alarm will go off despite being received 30-60 minutes earlier. This is medicine it needs to work every time. I hope some defense lawyer is reading this and takes action.

With new iOS systems, when I try to copy a phone number to paste it to a different program like Doximity, the app shuts down completely. It used to not do that.

This app is reason enough to consider changing answering service companies. IT DOES NOT WORK IN DARK MODE! Really hard to read the messages in dark mode. The tones are awful! Make sure your phone is not on silent when you are on call. Notifications are a little iffy so now I constantly check the app for fear of missing a page. This app looks and acts like it was made in 2010.

Needs apple watch companion app notifications

This app is terrible. I am bombarded by notifications that come without need. The app has to be refreshed every single time any messages are sent. Don’t use this app.

This app is terrible. I’m a physician, so I use it professionally. None of the alerts sound professional. The app isn’t nearly as easy to use as others I have used. The most unfortunate thing is that the app continues to alert me after I’ve looked at a message if I don’t get back out of the message after I’ve reviewed it. There’s really no reason for that. I unfortunately have no choice but to use this program, otherwise I would chose another.

I rely on this app for my job and it is awful. Half the time I can’t access my messages, and other times the app freezes up. I wish my job would use a different app. I do not recommend this app at all.

Dark mode is horrible. Unless you don’t want to see the message and don’t want to call anyone back. The most ludicrous setting. Impossible to see anything. The rest of my bedroom with lights off are more visible than words in Dark Mode