Stuck at “You’re using an old version” for months now
Pretty much what title says. For months, I’ve not been able to login due to above error.
Stock Plan
Morgan Stanley at Work
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Description
Designed exclusively for stock plan participants with share plans serviced by Morgan Stanley, the Morgan Stanley at Work app brings many features and key functionality of the desktop platform to your iOS devices. The app enables you to view your stock plan account balance and activity, check your award vesting schedules, sell your shares and exercise options
Interactive data visualizations give you important account information at a glance. The Morgan Stanley at Work app will apply to your existing account preferences and settings and provide you with a curated view of your stock plan portfolio. With the Morgan Stanley at Work app for iOS, you can:
• Log in to your stock plan account using Face ID or Touch ID
• Get visualizations of your assets, including positions, balances and transaction history
• View, accept, or decline grant agreements and documents
• Sell shares and exercise options
• Certify your Form W-9 or Form W-8BEN
To access this app, you must be a stock plan participant with a share plan serviced by Morgan Stanley and have previously registered on atwork.morganstanley.com. If you are a Morgan Stanley Online customer looking to access your brokerage account, please download the separate Morgan Stanley Wealth Management app in the Apple App Store®. Apple®, the Apple logo, iPhone®, iPad®, and iPad Air® are trademarks of Apple Inc., registered in the US and other countries. Apple Pay™ and iPad mini™ are trademarks of Apple Inc. App Store is a service mark of Apple Inc. Subject to cell phone connectivity. Morgan Stanley Smith Barney LLC (“Morgan Stanley”), its affiliates and Morgan Stanley Financial Advisors or Private Wealth Advisors do not provide tax or legal advice. Clients should consult their tax advisor for matters involving taxation and tax planning and their attorney for legal matters. © 2023 Morgan Stanley Smith Barney LLC. Member SIPC.
CRC 5729949
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Interactive data visualizations give you important account information at a glance. The Morgan Stanley at Work app will apply to your existing account preferences and settings and provide you with a curated view of your stock plan portfolio. With the Morgan Stanley at Work app for iOS, you can:
• Log in to your stock plan account using Face ID or Touch ID
• Get visualizations of your assets, including positions, balances and transaction history
• View, accept, or decline grant agreements and documents
• Sell shares and exercise options
• Certify your Form W-9 or Form W-8BEN
To access this app, you must be a stock plan participant with a share plan serviced by Morgan Stanley and have previously registered on atwork.morganstanley.com. If you are a Morgan Stanley Online customer looking to access your brokerage account, please download the separate Morgan Stanley Wealth Management app in the Apple App Store®. Apple®, the Apple logo, iPhone®, iPad®, and iPad Air® are trademarks of Apple Inc., registered in the US and other countries. Apple Pay™ and iPad mini™ are trademarks of Apple Inc. App Store is a service mark of Apple Inc. Subject to cell phone connectivity. Morgan Stanley Smith Barney LLC (“Morgan Stanley”), its affiliates and Morgan Stanley Financial Advisors or Private Wealth Advisors do not provide tax or legal advice. Clients should consult their tax advisor for matters involving taxation and tax planning and their attorney for legal matters. © 2023 Morgan Stanley Smith Barney LLC. Member SIPC.
CRC 5729949
Screenshots
User Rating
4.55 out of 5
7,719 ratings in United States
5 star
6,220
4 star
638
3 star
229
2 star
130
1 star
502
Ratings History
Reviews
Not able to log in at all
The app takes me to the website for logging in and the website displays a message that the app is out of date, while I downloaded this app and it’s latest version. Tried reinstall but nothing works, anyone know how to solve. Why does it even redirect to the web, when logging in, very weird user experience
Can’t login after forced e*trade transfer
Can’t login after forced e*trade transfer
App issue
Every time logging into the app says “ there are some steps you need to do on desktop browser before you are logging in” But logging to the website doesn’t show anything . Re Installed the app few times same outcome.
Errors when attempting trade
“An error occurred” is not helpful when attempting to trade. App is usually reliable but due to issues was not able to trade at the price I wanted and lost the opportunity. This should never fail - unacceptable.
Horrible UI and UX
Stay away from this app. Use the desktop site. This app is antiquated in functionality. MS trading is about 10 years behind E*Trade and Robinhood in user friendliness.
What’s with all the 5 stats very negative reviews?
The app has now been useless for weeks. Asking to answer qsts on web site which are not being asked once you go there. I went through every parts of my profile and settings. Bad security and login systems which competitors never force users to do. Typical bank who treats phone apps as nice to have and think web site is the preferred way. Fix both! ETRADE customers will complain like a huge storm once migrated. How come so many recent 100% negative reviews show up as 5 stars? Doesnt make any sense
Reverts back
Deleted the original app downloaded the new app opened up good the first time now the site keeps returning to the original SPC site so can’t open the app, very poor design.
Cannot use
Stuck at login page, keep asking me to upgrade mobile app version even though the app on my phone is the latest version. :(
App login
My app says that my version needs to be updated and not allowing to update
Store Rankings
Ranking History
App Ranking History not available yet
Category Rankings
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Rank
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Top Free
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323
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Top Free
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391
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Top Free
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444
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Keywords
connected worker,
stockplan connect,
work_connected,
morgan stanley wealth mgmt,
morganizer,
stock plan
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App Info
- Category
- Finance
- Publisher
- Morgan Stanley
- Languages
- Malay, Dutch, Chinese, Czech, Finnish, English, Italian, Japanese, German, Korean, French, Polish, Portuguese, Russian, Spanish, Swedish
- Recent version
- 3.8.0 (1 month ago )
- Released on
- Feb 16, 2019 (5 years ago )
- Also available in
- United States, United Kingdom, India, Germany, Japan, Taiwan, Canada, China, Singapore, Australia, Brazil, Spain, Italy, France, Ireland, Netherlands, Mexico, South Korea, United Arab Emirates, South Africa, Philippines, Poland, Switzerland, Malaysia, Turkey, Belgium, Romania, Czechia, Sweden, Thailand, Denmark, Hong Kong, Portugal, Egypt, Russia, Indonesia, Argentina, Colombia, Israel, Greece, Saudi Arabia, Chile, Norway, Hungary, Austria, New Zealand, Finland, Vietnam, Pakistan, Peru, Nigeria, Ecuador, Lebanon, Kuwait, Dominican Republic, Ukraine, Kazakhstan, Algeria, Belarus, Azerbaijan
- Last updated
- 1 month ago