---
title: "Successware Mobile - Reviews, Revenue and Downloads in United States | Apple App Store"
description: "Field Service Management with Successware Mobile   It’s easy to get your technicians up and running on Successware Mobile. Our intuitive design makes it easy to learn in the field so it helps work rat"
---

# Successware Mobile — United States
> Field Service Management

![Successware Mobile App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/f6/9a/9d/f69a9d5a-fbc9-dee9-2c12-84e83edd9ed2/AppIcon-0-0-1x_U007emarketing-0-8-0-85-220.png/434x0w.png)

**Developer:** [Successware](https://apptail.io/developer/successware-osdb)
**Category:** Business
**Rating:** 2.8/5 (57 ratings)
**Price:** Free
**Bundle ID:** com.successware21.mobile
**Store:** Apple App Store
**Country:** United States
**Version:** 3.20.10 (released 2026-04-10)
**Original Release:** 2020-06-17
**Languages:** English

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id1495617921)
**AppTail Page:** [https://apptail.io/app/successware-mobile-vTKb/united-states](https://apptail.io/app/successware-mobile-vTKb/united-states)

## Successware Mobile Description
Field Service Management with Successware Mobile


It’s easy to get your technicians up and running on Successware Mobile. Our intuitive design makes it easy to learn in the field so it helps work rather than stalls it. Multi-device notifications alert your technicians to any changes in their job assignment, and seamless integration with Successware keeps your dispatchers up to date on real-time job progress. Detailed views of the job, the customer, physical location, and equipment are all available at your fingertips. Techs can add photos or video to the job to document the problem and diagnosis.


Successware Mobile doesn’t just help you run your business – it helps you grow your business. With a built-in sales tool that presents multiple options to a homeowner, pulled right out of your PriceBook, techs can lean on technology to help them guide a homeowner through all possible solutions for their problem. Plus, a visual dashboard tracks their progress towards their personal sales goals. Worried about having a signal? Don&#039;t be! Even without an internet connection, techs can work in offline mode and sync their data when a stable connection becomes available.


Field Reporting


Don’t wait until the end of the day or the end of the week to evaluate your technicians’ performance. Get live updates from the field as each technician closes out every job. This feature allows you to give real-time feedback and adjust quicker, improving technician performance and maximizing revenue.

Integrated Sales Tools


Successware Mobile has the tools your technicians need to feel confident about their sales skills. While some technicians are natural salespeople, others need a little support to feel confident selling in-home. Successware Mobile’s presentation view of suggested work and different service options gives the technician a tool to help educate the customer and guide them through the decision-making process.


Successware Mobile informs the technician at dispatch if service visits are due and the technician can add them to the visit or invoice, helping them provide the complete service that customers have come to expect from your company.
Additionally, Successware Mobile gives the customer control in the authorization and payment process. The customer guides the process, clicking to select the options and items they want, all with a full view of invoice pricing. This leaves the homeowner feeling educated and confident about their selection, building trust and credibility in your business.

## Successware Mobile Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource115/v4/bb/b6/3a/bbb63a37-c852-c899-3c55-ca26a7f8ba39/382f18cf-b8f3-4956-a6a3-362c15c5a032_SWM_store_screen-1_ios_6.5@3x.png/1242x2688.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource114/v4/f1/7c/56/f17c56ed-6c82-4dd2-a414-72c3ee3b4975/9a9069df-75a4-4382-8852-aa3bc857c761_SWM_store_screen-2_ios_6.5@3x.png/1242x2688.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource124/v4/ab/1d/00/ab1d00bf-ffda-af92-eef5-bc18441649a0/886359fa-3351-4e7a-906b-f2774e60a283_SWM_store_screen-3_ios_6.5@3x.png/1242x2688.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource124/v4/e8/f9/16/e8f916a3-be89-b6b7-8071-f9bca9ff80f9/a7130e0c-dc35-4443-8aa1-fbb7a8dcd4c8_SWM_store_screen-4_ios_6.5@3x.png/1242x2688.png)

## Successware Mobile Rating Breakdown in United States
- 5 stars: 20 (35%)
- 4 stars: 3 (5%)
- 3 stars: 3 (5%)
- 2 stars: 5 (9%)
- 1 stars: 26 (46%)

## Successware Mobile Reviews in United States

### ***-- "iPad orientation"
Forever until now I’ve been able to invert my tablet and orientation stay upright so I can use the app no matter what position it was in. Now I can’t use it with the tablet upside down which is PITA because of how it mounts in my truck and trying to access charging port. 

Can you guys fix this please?
-- Bert208, 2025-10-11

### ****- "Senior Service Tech"
App is ok would like to see more AI for pictures to model serial and filter entries as well as talk to type with the ability to reword voice text in a professional manner.
-- TeamBKL, 2025-07-11

### *---- "Terrible"
Never works correctly. Always has issues
-- kvpracing, 2025-05-15

### ***** "Works great &amp; simple to use"
I love this mobile app compared to others.  It’s super easy to use and train new employees on.  Has everything you need in the field at your fingertips. They also just added dark mode and new KPI dashboards for my techs on the home screen.  Happy we switched to Successware!
-- SmittyM99, 2024-07-26

### *---- "Outdated technology"
I was “force” to use succcessware software when I sign up into authority brand.   The apps is absolutely terrible to use managed and UX/UI is create by kindergarten.  The main software is host under advance 2000, it’s a VPC running Successware, and it send the message to the apps.  In case if you are thinking about signing it up for your home service, looks elsewhere.
-- Popaulchen, 2024-05-08

### *---- "Not ideal"
App always crashes doesn’t refresh or reboot
-- 123457@;&amp;:$:, 2024-04-04

### ***-- "REFRESH BUTTON"
Why can’t app developers add a refresh/reboot button to this app. It is frustrating to have app closed and opened again and again and again to have work orders updated or especially the first thing in AM when I am getting to work I have to close app completely and load it again to have my screen updated.
Please, please, please
-- 1234dman, 2023-11-06

### *---- "Bad app"
System is always down . At least once a month . Customer is always waiting on me because of lag of app not working or down . Collecting payment is always a problem with the app takes for ever.
Bad for my service work . Unfortunate my company is  too cheap so we use this cheap app . 
Hope one day we can improve . 
Whole office has to shut down because app doesn’t work bunch of time and money wasted .
-- Unsuccessfulware, 2023-02-17

### *---- "No history"
You should be able to go back and see your history for follow up calls that didn’t close. And you should be able to see your times for the day. Wish our company would go back to service titan. This app doesn’t even compare to service titan. Spend the few extra dollars and get the good service tech app. Go service titan
-- bcr5807, 2022-10-13

### *---- "New update"
Not a fan of the new update, removing the ability to view your schedule is the worst idea you guys could’ve come up with, fix it!!!
-- Carley4112lovescats, 2022-04-05

[View all Successware Mobile reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&amp;utm_content=reviews)




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## Successware Mobile Available In
- [United States](https://apptail.io/app/successware-mobile-vTKb/united-states)
- [Canada](https://apptail.io/app/successware-mobile-vTKb/canada)
- [Bermuda](https://apptail.io/app/successware-mobile-vTKb/bermuda)

---

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