---
title: "SugarSync - Reviews, Revenue and Downloads in United States | Apple App Store"
description: "SugarSync lets you securely backup your files, photos, music, and more, on any device. We add a layer of security to all of your file syncing and storing so you can keep your digital life private and "
---

# SugarSync — United States

![SugarSync App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple116/v4/10/a8/04/10a8047c-8905-d485-307f-dc07745c7ebd/AppIcon-0-0-1x_U007emarketing-0-0-0-5-0-0-sRGB-0-0-0-GLES2_U002c0-512MB-85-220-0-0.png/434x0w.png)

**Developer:** [SugarSync](https://apptail.io/developer/sugarsync-ugp)
**Category:** Productivity
**Rating:** 3.2/5 (111 ratings)
**Price:** Free
**Bundle ID:** com.sharpcast.sugarsync
**Store:** Apple App Store
**Country:** United States
**Version:** 5.2.0 (released 2022-04-06)
**Original Release:** 2019-02-12
**Languages:** English, French, German, Japanese, Spanish

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id288491637)
**AppTail Page:** [https://apptail.io/app/sugarsync-viHb/united-states](https://apptail.io/app/sugarsync-viHb/united-states)

## SugarSync Description
SugarSync lets you securely backup your files, photos, music, and more, on any device. We add a layer of security to all of your file syncing and storing so you can keep your digital life private and organized. Easily sync and send files from one device to another, collaborate with team members, and enjoy seamless file syncing across your devices with minimal effort. 

Features:

Automatically sync your files to the cloud
Instantly backup photos taken on your iPhone
Sync multiple folders at once
Remotely wipe your data in the case of device theft or loss

Complete Data Security 
SugarSync makes security a priority. We use industry-standard encryption to protect your files and data while they sync to our servers, and store them in the cloud in an encrypted format. 

iPhone Photo Syncing
Skip using iCloud or a cable to upload your iPhone photos. SugarSync lets you automatically upload photos from your iPhone to your computer so you can have all of your important memories and more in one secure place. 

Auto-Syncing Across Devices
SugarSync makes it easy to keep all of your devices synced. You can automatically sync files across computers, devices, and platforms, and all changes made in the cloud will be automatically applied to all of your synced devices. 

Flexible File Sharing 
Sharing files and folders has never been easier. SugarSync lets you control how and what you want to share, whether it’s a small read-only file or a large folder with editing permissions — it’s up to you.

Easy Restoration
Never worry about losing your important files, photos, and documents again. Our Protected Folders option lets you easily roll back your folder to a previous date in time so you can recover all files within it at once.

Enjoy a free 30-day trial when you sign up for SugarSync. Choose from our 100 GB, 250 GB, and 500 GB personal plan options, or choose our business plan which offers 10000 GB of space. We also offer custom business plans for teams looking for the right cloud storage for their needs. 

Learn more about SugarSync here: 
Terms of Service: 
Privacy Policy: 

## SugarSync Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/Purple124/v4/8b/0e/6a/8b0e6a67-b958-650e-fa2b-09bc85a9e156/pr_source.png/1242x2688.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/Purple114/v4/1a/92/d1/1a92d189-6fbc-c36f-42e5-14ef70d4b9c3/pr_source.png/1242x2688.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/Purple124/v4/4c/82/f4/4c82f44a-3f3d-3376-9098-f19efbeac462/pr_source.png/1242x2688.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/Purple124/v4/de/25/74/de2574bb-c4b9-82a7-8a47-4806b51e5ec3/pr_source.png/1242x2688.png)

## SugarSync Rating Breakdown in United States
- 5 stars: 39 (35%)
- 4 stars: 18 (16%)
- 3 stars: 9 (8%)
- 2 stars: 12 (11%)
- 1 stars: 33 (30%)

## SugarSync Reviews in United States

### ***-- "Use to work great but lots of glitches now."
I’ve used SugarSync for 10 years but the last year it has continued to crash and not sync. I’ve had to uninstall and reinstall repeatedly, which takes hours and two weeks later it stops syncing again.
-- Mad35554, 2024-12-04

### ***** "works great on my iPhone 11 syncing to my Windows laptop"
after figuring out how to configure things and use the app properly, I found it to be very convenient. It works well and all functions work as designed.
-- drdiehl, 2024-09-11

### ***-- "I wish I wasn’t writing this"
I’ve supported this app for many many years. 10+? But I find I’m always making excuses for it when it doesn’t work. I originally loved the flexibility of being able to assign any folder to the cloud. But, It’s not seemless. The app is constantly going offline, requiring me to manually reset it. And it hangs when I use it to grab files in Procreate. I don’t want to have to think about this tool. I just want to proceed with my work.
-- Klipf-ud-Jae, 2024-04-28

### **--- "Was great, then good, now lousy"
The entire experience has gone downhill.  From zippy file syncs to slow and laggy experience.
-- BP CNY, 2024-01-17

### ***** "Functional for the most part..."
The issues with this app appear to not be the application itself but the extreme limitations placed upon it by IOS. It is seemingly quick and doesn't freeze for the most part. However, on the Android OS there are NO issues whatsoever. I've been using this amongst a multitude of other clouds on both platforms for years now and have never problems unless on IOS or iPad OS. It is truly wrong to be held responsible by customers for problems that have nothing to do with you.
-- Spheneh, 2023-12-17

### *---- "Syncs with desktop, but not iPhone"
Have had this app for 10+ years and use it primarily for desktop cloud backup. That part works and files are synced and current, although iPhone problem doesn’t give me an overall “warm and fuzzy.”  

Used to be able to access and download current desktop files to older iPhone SE. Now seems “frozen in time” when trying same with 2-year old iPhone 12 Mini. Desktop files showing available to the phone are 2+ years old, not the current ones. Suggestions from tech support 1 or 2 years ago did not solve the issue. It doesn’t have to be this hard. Will likely be looking for another option one of these days.
-- Whittier Jeff, 2023-09-26

### ***** "New version is great!"
I nearly quit last year. 
Fortunately my Mac and Windows and IPhone and IPad sync files automatically now!
Just as promised. 
Thanks folks for your work.
-- CWConoley, 2023-08-24

### ***** "Issue with photos"
Not all of my photos in my iPhone will load to SugarSync. I have to manually select the missing photos and send them to SugarSync.
-- AdrienneB2, 2023-04-05

### *---- "Two weeks with no access"
Sugar sync recently had a major malfunction. Most accounts were inaccessible for two weeks. That’s right two weeks. If it was a couple hours or even a day I would understand, but they couldn’t get it resolved for over two weeks? It’s absolutely ridiculous. I’ve been a sugar sync customer for several years now, but that is unacceptable and I’m switching to something else. I would not recommend them.
-- The Wild Cat Squal, 2022-10-23

### *---- "Mobile APP Crashes constantly"
Been trying to get it resolved for 2 weeks!!!!! DropBox doesn’t crash so might be moving everything to DropBox SugarSync is useless if my iPhone doesn’t connect to my files.  Been crashing since June 2022 and no one in tech support has helped me.  

I can’t depend on the files to be available to me on my iPhone.  

Unacceptable.
-- Kjm1954, 2022-09-02

[View all SugarSync reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews)



## SugarSync Discovered Keywords
- online storage
- synced tool
- online sync
- online cloud storage
- sugarsync

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## SugarSync Available In
- [United States](https://apptail.io/app/sugarsync-viHb/united-states)
- [Japan](https://apptail.io/app/sugarsync-viHb/japan)
- [France](https://apptail.io/app/sugarsync-viHb/france)
- [Spain](https://apptail.io/app/sugarsync-viHb/spain)
- [Australia](https://apptail.io/app/sugarsync-viHb/australia)
- [Canada](https://apptail.io/app/sugarsync-viHb/canada)
- [United Kingdom](https://apptail.io/app/sugarsync-viHb/united-kingdom)
- [Italy](https://apptail.io/app/sugarsync-viHb/italy)
- [Mexico](https://apptail.io/app/sugarsync-viHb/mexico)
- [Netherlands](https://apptail.io/app/sugarsync-viHb/netherlands)
- [Brazil](https://apptail.io/app/sugarsync-viHb/brazil)
- [Germany](https://apptail.io/app/sugarsync-viHb/germany)
- [Switzerland](https://apptail.io/app/sugarsync-viHb/switzerland)
- [South Africa](https://apptail.io/app/sugarsync-viHb/south-africa)
- [India](https://apptail.io/app/sugarsync-viHb/india)
- [Saudi Arabia](https://apptail.io/app/sugarsync-viHb/saudi-arabia)
- [Thailand](https://apptail.io/app/sugarsync-viHb/thailand)
- [Sweden](https://apptail.io/app/sugarsync-viHb/sweden)
- [United Arab Emirates](https://apptail.io/app/sugarsync-viHb/united-arab-emirates)
- [Colombia](https://apptail.io/app/sugarsync-viHb/colombia)
- [Finland](https://apptail.io/app/sugarsync-viHb/finland)
- [Ireland](https://apptail.io/app/sugarsync-viHb/ireland)
- [Israel](https://apptail.io/app/sugarsync-viHb/israel)
- [Philippines](https://apptail.io/app/sugarsync-viHb/philippines)
- [Ukraine](https://apptail.io/app/sugarsync-viHb/ukraine)
- [Vietnam](https://apptail.io/app/sugarsync-viHb/vietnam)
- [Austria](https://apptail.io/app/sugarsync-viHb/austria)
- [Estonia](https://apptail.io/app/sugarsync-viHb/estonia)
- [Chile](https://apptail.io/app/sugarsync-viHb/chile)
- [Ghana](https://apptail.io/app/sugarsync-viHb/ghana)
- [Croatia](https://apptail.io/app/sugarsync-viHb/croatia)
- [Indonesia](https://apptail.io/app/sugarsync-viHb/indonesia)
- [Bulgaria](https://apptail.io/app/sugarsync-viHb/bulgaria)
- [Kuwait](https://apptail.io/app/sugarsync-viHb/kuwait)
- [Lithuania](https://apptail.io/app/sugarsync-viHb/lithuania)
- [Mauritius](https://apptail.io/app/sugarsync-viHb/mauritius)
- [Belgium](https://apptail.io/app/sugarsync-viHb/belgium)
- [Malaysia](https://apptail.io/app/sugarsync-viHb/malaysia)
- [Nigeria](https://apptail.io/app/sugarsync-viHb/nigeria)
- [New Zealand](https://apptail.io/app/sugarsync-viHb/new-zealand)
- [Poland](https://apptail.io/app/sugarsync-viHb/poland)
- [Türkiye](https://apptail.io/app/sugarsync-viHb/turkey)
- [Taiwan](https://apptail.io/app/sugarsync-viHb/taiwan)
- [Cyprus](https://apptail.io/app/sugarsync-viHb/cyprus)
- [Czechia](https://apptail.io/app/sugarsync-viHb/czechia)
- [China](https://apptail.io/app/sugarsync-viHb/china)
- [Dominican Republic](https://apptail.io/app/sugarsync-viHb/dominican-republic)
- [Slovenia](https://apptail.io/app/sugarsync-viHb/slovenia)
- [Kenya](https://apptail.io/app/sugarsync-viHb/kenya)
- [South Korea](https://apptail.io/app/sugarsync-viHb/south-korea)
- [Slovakia](https://apptail.io/app/sugarsync-viHb/slovakia)
- [Kazakhstan](https://apptail.io/app/sugarsync-viHb/kazakhstan)
- [Lebanon](https://apptail.io/app/sugarsync-viHb/lebanon)
- [Sri Lanka](https://apptail.io/app/sugarsync-viHb/sri-lanka)
- [Senegal](https://apptail.io/app/sugarsync-viHb/senegal)
- [Luxembourg](https://apptail.io/app/sugarsync-viHb/luxembourg)
- [Latvia](https://apptail.io/app/sugarsync-viHb/latvia)
- [Madagascar](https://apptail.io/app/sugarsync-viHb/madagascar)
- [North Macedonia](https://apptail.io/app/sugarsync-viHb/north-macedonia)
- [Macao SAR China](https://apptail.io/app/sugarsync-viHb/macau)
- [Malta](https://apptail.io/app/sugarsync-viHb/malta)
- [Suriname](https://apptail.io/app/sugarsync-viHb/suriname)
- [Argentina](https://apptail.io/app/sugarsync-viHb/argentina)
- [Tunisia](https://apptail.io/app/sugarsync-viHb/tunisia)
- [Namibia](https://apptail.io/app/sugarsync-viHb/namibia)
- [Algeria](https://apptail.io/app/sugarsync-viHb/algeria)
- [Barbados](https://apptail.io/app/sugarsync-viHb/barbados)
- [Norway](https://apptail.io/app/sugarsync-viHb/norway)
- [Nepal](https://apptail.io/app/sugarsync-viHb/nepal)
- [Denmark](https://apptail.io/app/sugarsync-viHb/denmark)
- [Panama](https://apptail.io/app/sugarsync-viHb/panama)
- [Peru](https://apptail.io/app/sugarsync-viHb/peru)
- [Uzbekistan](https://apptail.io/app/sugarsync-viHb/uzbekistan)
- [Pakistan](https://apptail.io/app/sugarsync-viHb/pakistan)
- [Armenia](https://apptail.io/app/sugarsync-viHb/armenia)
- [Portugal](https://apptail.io/app/sugarsync-viHb/portugal)
- [Paraguay](https://apptail.io/app/sugarsync-viHb/paraguay)
- [Qatar](https://apptail.io/app/sugarsync-viHb/qatar)
- [Egypt](https://apptail.io/app/sugarsync-viHb/egypt)
- [Romania](https://apptail.io/app/sugarsync-viHb/romania)
- [Uganda](https://apptail.io/app/sugarsync-viHb/uganda)
- [Belarus](https://apptail.io/app/sugarsync-viHb/belarus)
- [Botswana](https://apptail.io/app/sugarsync-viHb/botswana)
- [Grenada](https://apptail.io/app/sugarsync-viHb/grenada)
- [Azerbaijan](https://apptail.io/app/sugarsync-viHb/azerbaijan)
- [Greece](https://apptail.io/app/sugarsync-viHb/greece)
- [Hong Kong SAR China](https://apptail.io/app/sugarsync-viHb/hong-kong)
- [Ecuador](https://apptail.io/app/sugarsync-viHb/ecuador)
- [Hungary](https://apptail.io/app/sugarsync-viHb/hungary)
- [Singapore](https://apptail.io/app/sugarsync-viHb/singapore)
- [Angola](https://apptail.io/app/sugarsync-viHb/angola)
- [Uruguay](https://apptail.io/app/sugarsync-viHb/uruguay)
- [Brunei](https://apptail.io/app/sugarsync-viHb/brunei)
- [Iceland](https://apptail.io/app/sugarsync-viHb/iceland)
- [Bahrain](https://apptail.io/app/sugarsync-viHb/bahrain)
- [Jamaica](https://apptail.io/app/sugarsync-viHb/jamaica)
- [Jordan](https://apptail.io/app/sugarsync-viHb/jordan)

---

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