SumTotal mySupport

A Customer Support application

Published by: SumTotal Systems
Downloads
Revenue

Description

The SumTotal mySupport app provides all support and service information in a single, one-stop-shop application.
mySupport app is now available for all our Designated Support Contacts.
Key features include:
- Aggregated key support metrics, such as resolution time, backlog and age
- Immediate Information arranged as Need to Do, Need to See and Need to Know
- Escalation and prioritization status and progress
- Use with Salesforce mobile app to see or update Case details (Internal Users)
- Upcoming deployment and maintenance schedules and status
- Outage notifications and status updates
Please note the email address you use to login to the app should be in our records and identified as a Designated Support Contact for your account.
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SumTotal mySupport FAQ

  • Is SumTotal mySupport free?

    Yes, SumTotal mySupport is completely free and it doesn't have any in-app purchases or subscriptions.

  • Is SumTotal mySupport legit?

    Not enough reviews to make a reliable assessment. The app needs more user feedback.

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  • How much does SumTotal mySupport cost?

    SumTotal mySupport is free.

  • What is SumTotal mySupport revenue?

    To get estimated revenue of SumTotal mySupport app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.

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SumTotal mySupport Revenue

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