Description
The SumTotal mySupport app provides all support and service information in a single, one-stop-shop application.
mySupport app is now available for all our Designated Support Contacts.
Key features include:
- Aggregated key support metrics, such as resolution time, backlog and age
- Immediate Information arranged as Need to Do, Need to See and Need to Know
- Escalation and prioritization status and progress
- Use with Salesforce mobile app to see or update Case details (Internal Users)
- Upcoming deployment and maintenance schedules and status
- Outage notifications and status updates
Please note the email address you use to login to the app should be in our records and identified as a Designated Support Contact for your account.
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mySupport app is now available for all our Designated Support Contacts.
Key features include:
- Aggregated key support metrics, such as resolution time, backlog and age
- Immediate Information arranged as Need to Do, Need to See and Need to Know
- Escalation and prioritization status and progress
- Use with Salesforce mobile app to see or update Case details (Internal Users)
- Upcoming deployment and maintenance schedules and status
- Outage notifications and status updates
Please note the email address you use to login to the app should be in our records and identified as a Designated Support Contact for your account.
Screenshots
SumTotal mySupport FAQ
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Is SumTotal mySupport free?
Yes, SumTotal mySupport is completely free and it doesn't have any in-app purchases or subscriptions.
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Is SumTotal mySupport legit?
Not enough reviews to make a reliable assessment. The app needs more user feedback.
Thanks for the vote -
How much does SumTotal mySupport cost?
SumTotal mySupport is free.
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What is SumTotal mySupport revenue?
To get estimated revenue of SumTotal mySupport app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.
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SumTotal mySupport Revenue
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App Info
- Category
- Business
- Publisher
- SumTotal Systems
- Languages
- Recent release
- 3.0 (5 years ago )
- Released on
- May 7, 2018 (6 years ago )
- Also available in
- India, United States, Singapore, Luxembourg, New Zealand, Nepal, Norway, Netherlands, Nigeria, Malaysia, Mexico, Madagascar, Philippines, Lebanon, Kazakhstan, Kuwait, South Korea, Japan, Peru, Italy, Pakistan, Poland, Portugal, Romania, Russia, Saudi Arabia, Sweden, Thailand, Türkiye, Taiwan, Ukraine, Vietnam, South Africa, Dominican Republic, Argentina, Austria, Australia, Azerbaijan, Belgium, Brazil, Belarus, Canada, Switzerland, Chile, China, Colombia, Czechia, Germany, Denmark, United Arab Emirates, Algeria, Ecuador, Estonia, Egypt, Spain, Finland, France, United Kingdom, Greece, Hong Kong SAR China, Hungary, Indonesia, Ireland, Israel
- Last Updated
- 2 months ago
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