---
title: "Sun Life Pharmacy App - Reviews, Revenue and Downloads in Canada | Apple App Store"
description: "Cross pharmacy errands off your to-do list! Manage medications for you and your family with this online pharmacy. There are no fees to register or use the platform. Medication costs and coverage depen"
---

# Sun Life Pharmacy App — Canada
> By Pillway & Partners

![Sun Life Pharmacy App App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/c7/75/4f/c7754f05-35dc-6040-293c-187fead29542/AppIcon-production-0-0-1x_U007emarketing-0-8-0-85-220.png/434x0w.png)

**Developer:** [Simpill Health Group](https://apptail.io/developer/simpill-health-group-zjU)
**Category:** Medical
**Rating:** 3.1/5 (38 ratings)
**Price:** Free
**Bundle ID:** com.sl.lumino
**Store:** Apple App Store
**Country:** Canada
**Version:** 2.2.0 (released 2026-09-30)
**Original Release:** 2023-05-31
**Languages:** English, French

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/ca/app/app/id6449428514)
**AppTail Page:** [https://apptail.io/app/sun-life-pharmacy-app-jTBm/canada](https://apptail.io/app/sun-life-pharmacy-app-jTBm/canada)

## Sun Life Pharmacy App Description
Cross pharmacy errands off your to-do list! Manage medications for you and your family with this online pharmacy. There are no fees to register or use the platform. Medication costs and coverage depend on your health benefit plan. 
 
The Sun Life Pharmacy App is a technology platform with technology provided by Pillway and pharmacy services provided by Online Pharmacy by Pillway. If you live in Quebec, pharmacy services are provided by Pharmacie Abd-el-Monem Osman, Inc.  

This pharmacy app helps you: 
 
Order medications 
• Seamlessly upload prescriptions, place your order and enable auto-renewals for you and your family. The pharmacy team takes care of the rest, including charging your insurance plan. 
 
Access Pharmacists 
• Skip the wait. Get 1:1 support when it suits you. Chat with the pharmacist team about your medication questions. 
 
 
Manage Medications 
• Automatic reminders, personalized pill packets, and multiple profiles help you manage medications and new prescriptions. 
 
 
Get doorstep delivery 
• Medications delivered to your home for free. Need medication ASAP? Set delivery time to urgent. 

This online pharmacy is provided by Simpill Health Group Inc. doing business as Online Pharmacy by Pillway. Pillway Pharmacy is an agent of SHG Pharmacy Inc., licensed by the Ontario College of Pharmacists, SHG Manitoba Inc., licensed by the Manitoba College of Pharmacists, and SHG West Pharmacy Inc., licensed by the College of Pharmacists of British Columbia. 
 
The Québec pharmacy services provided in association with this platform are solely provided by pharmacists at Pharmacie Abd‑El‑Monem Osman, Inc., owned by Abd‑El‑Monem Osman. Pharmacie Abd‑El‑Monem Osman, Inc. is a Québec pharmacy registered with the Ordre des pharmacies du Québec.* 
 
™ - Used under license by Simpill Health Group Inc. 

## Sun Life Pharmacy App Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/44/d0/51/44d051ca-a9bc-2718-06ca-8105ca7f0b15/ios-slf-pharmacy-1-e-1242x2688.png/1242x2688.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/10/56/f8/1056f858-e6c4-6118-8eb2-d650805f7f36/ios-slf-pharmacy-2-e-1242x2688.png/1242x2688.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/f2/53/86/f25386c2-565b-343f-bbd1-607072eb5147/ios-slf-pharmacy-3-e-1242x2688.png/1242x2688.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/aa/c1/f4/aac1f474-3ded-3cc9-05ea-01280c538032/ios-slf-pharmacy-4-e-1242x2688.png/1242x2688.png)

## Sun Life Pharmacy App Rating Breakdown in Canada
- 5 stars: 16 (42%)
- 4 stars: 1 (3%)
- 3 stars: 4 (11%)
- 2 stars: 3 (8%)
- 1 stars: 14 (37%)

## Sun Life Pharmacy App Reviews in Canada

### **--- "SLOW fill times!"
I love that my meds get delivered to me for free. It’s so convenient to be able to view and manage my active prescriptions and chat with someone if I have questions. Customer service has tried their best to be helpful.

BUT, the reason for my poor rating - “new” prescriptions take forever to fill! It took WEEKS to transfer my prescriptions from my old pharmacy despite me following up multiple times. The app says you can submit pictures of prescriptions but they won’t fill it until they get a fax. I got a script from a virtual walk-in for antibiotics to start that day and it took more than 24h for them to find the fax (I even had to go back to the walk in to ask for their fax number). 

This would be a good service for people that are on regular medications that like the convenience of having them automatically filled and shipped. If you regularly need other or new medication, I think they will eventually get better but for now it’s sad to say a regular pharmacy is faster.
-- andieg22, 2024-12-17

### ***-- "Like the service but initial prescriptions fulfillment is REALLY slow!"
Love the app, the delivery, the access to the pharmacist, the consolidated records and the automated refills.   BUT the ONE issue (and it is a problem) is that the first prescription fill can easily take a week or longer.  This is a problem with urgent needs such as infections etc.

So as much as I would prefer to use this service for all prescriptions it is really only useful for chronic or stabilized conditions with recurring refills.

I hope they can speed up initial prescription refills- not sure why it needs to take so long to entered into their system when faxed directly by the healthcare provider (note they won’t accept a prescription that is not directly faxed)
-- Better appman, 2024-12-13

### ***-- "Seems to work"
Everything works except the auto-renew which is supposed to automatically send you the meds on the next date.  It doesn't so you have to manually do it yourself.  Why even have this feature.
-- Whuang7038, 2024-09-04

### *---- "Not for Northern Ontario!"
Do not sign up for this if you are anywhere North of the GTA! At no point or anywhere when signing up do they tell you that they are working out of a pharmacy in Brampton. Shipping is 1-2 days regardless if you put the order as *urgent*. 
I placed my order a week prior running out. One of my medications didn’t have enough supply so they called twice to change the delivery date which I agreed to as the understanding was that I would get my order the same day the supply came in and because my issues are not “serious” enough where I can’t manage without meds for a couple of days. (Sucks but still doable) Now because they are shipping out of Brampton, which is 5 hours away from me, I am having to wait an entire weekend plus the 1-2 day shipping time which will have left me with 6-7 days without medication. Not once did they let me know this when they called. 
Some medications also come with a clause that you only order within a certain period after the last order which leaves little wiggle room for the shipping time or any hiccups. Not worth the hassle especially if you were to have an illness that requires immediate medication to treat.
-- Stingerr2017, 2024-04-05

### ***** "Convenient and helpful"
I appreciated getting medications delivered to my home. It was easy and shipping was free.
-- DisgruntledSIM, 2024-03-18

### *---- "Does not work"
The apps landing screen keeps scrolling left and right when I try to signin, saying your session has expired. I tried to login through my Sunlife ID but that does not work either
-- AjinkyaKsh, 2024-01-17

[View all Sun Life Pharmacy App reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews)


## Sun Life Pharmacy App Store Rankings
| Chart | Country | Category | Rank |
|-------|---------|----------|------|
| Top Free | Canada | Medical | #234 |

## Sun Life Pharmacy App Discovered Keywords
- mysunlife
- sun life
- pharmacy
- online pharmacy
- caplet online pharmacy
- sun life pharmacy app

## Apps Similar to Sun Life Pharmacy App
- [Lumino Health Virtual Care](https://apptail.io/app/lumino-health-virtual-care-hAt/canada)
- [TELUS Health Virtual Pharmacy](https://apptail.io/app/telus-health-virtual-pharmacy-sueb/canada)
- [Pocketpills: Doctor + Pharmacy](https://apptail.io/app/pocketpills-doctor-pharmacy-sVAb/canada)
- [Express Scripts Canada](https://apptail.io/app/express-scripts-canada-uVAb/canada)
- [TELUS PharmaConnect](https://apptail.io/app/telus-pharmaconnect-dqBb/canada)
- [FreeStyle Libre 2 – CA](https://apptail.io/app/freestyle-libre-2-ca-HzBb/canada)
- [TELUS Health MyPet](https://apptail.io/app/telus-health-mypet-eKFb/canada)
- [Sentio by Homewood Health Inc.](https://apptail.io/app/sentio-by-homewood-health-inc-gyzj/canada)
- [Medzy](https://apptail.io/app/medzy-ryzj/canada)
- [Mednow](https://apptail.io/app/mednow-FAzj/canada)


---

## About AppTail

[AppTail](https://apptail.io) is a mobile app intelligence platform providing app analytics, ASO (App Store Optimization) tools, keyword tracking, competitor analysis, revenue estimates, and review monitoring for iOS App Store apps. Track your app's performance, discover ranking keywords, monitor competitors, and analyze market trends.

- [Search Apps](https://apptail.io)
- [Top Charts](https://apptail.io/top-iphone-apps)
- [Sign Up for Full Access](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=footer)

*Data provided by [AppTail](https://apptail.io) - Mobile App Intelligence Platform*