---
title: "SunAccess (Malaysia) - Reviews, Revenue and Downloads in Malaysia | Apple App Store"
description: "Exclusively for Sun Life Malaysia clients - SunAccess takes you to a new level of convenience, allowing access to your insurance / Takaful anytime, anywhere at your fingertips.  Download SunAccess now"
---

# SunAccess (Malaysia) — Malaysia

![SunAccess (Malaysia) App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/65/5c/aa/655caae4-5f11-b950-b688-406730ee0412/AppIcon-1x_U007emarketing-0-11-0-0-85-220-0.png/434x0w.png)

**Developer:** [Sun Life Malaysia Assurance Berhad](https://apptail.io/developer/sun-life-malaysia-assurance-berhad-vyOd)
**Category:** Finance
**Rating:** 2.1/5 (85 ratings)
**Price:** Free
**Bundle ID:** com.sunlifemalaysia.sunaccess
**Store:** Apple App Store
**Country:** Malaysia
**Version:** 1.6.5 (released 2026-06-09)
**Original Release:** 2019-07-28
**Languages:** Dutch, English, Italian, German, French, Portuguese

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/my/app/app/id1471074648)
**AppTail Page:** [https://apptail.io/app/sunaccess-malaysia-AAkb/malaysia](https://apptail.io/app/sunaccess-malaysia-AAkb/malaysia)

## SunAccess (Malaysia) Description
Exclusively for Sun Life Malaysia clients - SunAccess takes you to a new level of convenience, allowing access to your insurance / Takaful anytime, anywhere at your fingertips.

Download SunAccess now to enjoy these features:
· View your plan information
· Claims submission and status
· Download statements and policy/contract documents
· Make payment online and retrieve payment history
· Update your personal details
· Download forms and newsletters
· SunActiv Steps Tracker & Health Info. We integrate with the Health app (HealthKit) to read and track your steps data and show them in a meaningful way.
· eNomination
. Generate your E-Medical Card, a digital version of your physical medical card  
. Download your E-Medical Card for offline use
(NOTE: The E-Medical Card feature is only applicable to products that include a medical rider)
· And many more

## SunAccess (Malaysia) Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/42/ae/24/42ae24f9-845a-e570-67fd-1d1343f9bdab/cd07078b-f954-406e-977b-ca455ef58663_SunAccess6inch-01.png/1242x2688.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/cc/ed/99/cced9999-c425-ba8a-f8aa-77e7f20b3b12/f7075315-2245-47c5-adb6-90b880e2c8db_SunAccess6inch-02.png/1242x2688.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/c0/bd/1a/c0bd1a35-e207-3d2e-08c2-687e152d6b59/3c56f113-0967-43b6-95a9-893d170ee52b_SunAccess6inch-03.png/1242x2688.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/1f/62/0b/1f620b3c-d88a-8ddd-4127-8a9518ea51ca/50d2a5d2-5def-4f17-a778-251d9cbed002_SunAccess6inch-04.png/1242x2688.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/cf/44/a0/cf44a073-a1c8-4ecd-8d61-21de5d1d4ffc/5fb4d251-4b9f-44e1-8abc-e47138d8600b_SunAccess6inch-05.png/1242x2688.png)
- [Screenshot 6](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/55/b9/59/55b9591c-2e73-7cc9-9dcd-9221271c8a16/5eafe227-b3de-4e81-a951-7b8fed7cc78b_SunAccess6inch-06.png/1242x2688.png)
- [Screenshot 7](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/ea/a7/31/eaa731d2-4ff9-a71c-06e9-522d1da03e00/354652a6-d39f-4c6c-8710-cb9d9d884bef_SunAccess6inch-07.png/1242x2688.png)

## SunAccess (Malaysia) Rating Breakdown in Malaysia
- 5 stars: 18 (21%)
- 4 stars: 3 (4%)
- 3 stars: 5 (6%)
- 2 stars: 4 (5%)
- 1 stars: 55 (65%)

## SunAccess (Malaysia) Reviews in Malaysia

### **--- "Cannot login"
I just downloaded this apps, 10 times already, always no connection/connection lost. Is this bugs or what?
-- Itszah, 2024-11-17

### *---- "Don’t even let you login"
Previously working fine, recently they don’t allow Face ID login, make you manually login but then their useless server keeps returning error, need to spam many times to be able to login, and when you do they ask to fill in OTP which they email to you, but then again when you key in correctly and hit enter, once again server error message pops up and when you spam enter, they proceed to send you back to main page and the cycle starts again. How to feel secured with their insurance when app doesn’t even bloody works?
-- K_C7, 2024-10-04

### *---- "Login doesnt work"
Internal error server fail prompt on app. Cant even login.
-- pumpedintrovert, 2024-09-06

### ***-- "No fpx or online payment"
I give 3 star because no option for FPX or online payment. So i need to log in at the website if i want to pay my plan. Its not convenient for me because the app become useless despite all the fx
-- Cute_koala, 2024-07-30

### *---- "OTP issues"
Was informed to update personal details. Downloaded the app, but OTP couldn’t reach my email within their 3-min expiry time. There were 2 occasions I could get it quite immediately but upon entering the given OTP, it prompted error Invalid OTP.
It’s frustrating & time wasting. Please fix it.
-- Chosen09, 2024-07-23

### *---- "VERIFICATION CODE TAKES FOREVER"
It took forever to send the verification code so you can never login.
-- azuanghani, 2024-07-19

### **--- "Connection Lost During Payout Details Update"
Constantly connection lost during payout details update.
-- HenGyb, 2024-06-21

### *---- "App tak function"
Apa benda nak cancel pun kena pergi app. Bukak kat web suruh pergi app. App tak function. Bangang
-- BoloJeager, 2023-11-11

### **--- "App does not open"
The App does not open. The Loading wheel spins until it times out. I deleted the App and reinstalled it and it still does not work on my iPhone. Please fix this.
-- International Gypsy1, 2023-10-08

### *---- "App’s can’t OPEN"
Has been 3 day’s keep loading even my iPhone has been updated 👎
-- ifteeqar, 2023-09-24

[View all SunAccess (Malaysia) reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews)


## SunAccess (Malaysia) Store Rankings
| Chart | Country | Category | Rank |
|-------|---------|----------|------|
| Top Free | Malaysia | Finance | #132 |

## SunAccess (Malaysia) Discovered Keywords
- sun

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## SunAccess (Malaysia) Available In
- [Malaysia](https://apptail.io/app/sunaccess-malaysia-AAkb/malaysia)
- [India](https://apptail.io/app/sunaccess-malaysia-AAkb/india)
- [Singapore](https://apptail.io/app/sunaccess-malaysia-AAkb/singapore)
- [Australia](https://apptail.io/app/sunaccess-malaysia-AAkb/australia)
- [Belgium](https://apptail.io/app/sunaccess-malaysia-AAkb/belgium)
- [Bulgaria](https://apptail.io/app/sunaccess-malaysia-AAkb/bulgaria)
- [Bahrain](https://apptail.io/app/sunaccess-malaysia-AAkb/bahrain)
- [Brunei](https://apptail.io/app/sunaccess-malaysia-AAkb/brunei)
- [Brazil](https://apptail.io/app/sunaccess-malaysia-AAkb/brazil)
- [Belarus](https://apptail.io/app/sunaccess-malaysia-AAkb/belarus)
- [Canada](https://apptail.io/app/sunaccess-malaysia-AAkb/canada)
- [Switzerland](https://apptail.io/app/sunaccess-malaysia-AAkb/switzerland)
- [Chile](https://apptail.io/app/sunaccess-malaysia-AAkb/chile)
- [China](https://apptail.io/app/sunaccess-malaysia-AAkb/china)
- [Colombia](https://apptail.io/app/sunaccess-malaysia-AAkb/colombia)
- [Czechia](https://apptail.io/app/sunaccess-malaysia-AAkb/czechia)
- [Germany](https://apptail.io/app/sunaccess-malaysia-AAkb/germany)
- [Denmark](https://apptail.io/app/sunaccess-malaysia-AAkb/denmark)
- [Dominican Republic](https://apptail.io/app/sunaccess-malaysia-AAkb/dominican-republic)
- [Ecuador](https://apptail.io/app/sunaccess-malaysia-AAkb/ecuador)
- [Egypt](https://apptail.io/app/sunaccess-malaysia-AAkb/egypt)
- [Spain](https://apptail.io/app/sunaccess-malaysia-AAkb/spain)
- [Finland](https://apptail.io/app/sunaccess-malaysia-AAkb/finland)
- [France](https://apptail.io/app/sunaccess-malaysia-AAkb/france)
- [United Kingdom](https://apptail.io/app/sunaccess-malaysia-AAkb/united-kingdom)
- [Greece](https://apptail.io/app/sunaccess-malaysia-AAkb/greece)
- [Hong Kong SAR China](https://apptail.io/app/sunaccess-malaysia-AAkb/hong-kong)
- [Croatia](https://apptail.io/app/sunaccess-malaysia-AAkb/croatia)
- [Hungary](https://apptail.io/app/sunaccess-malaysia-AAkb/hungary)
- [Indonesia](https://apptail.io/app/sunaccess-malaysia-AAkb/indonesia)
- [Ireland](https://apptail.io/app/sunaccess-malaysia-AAkb/ireland)
- [Italy](https://apptail.io/app/sunaccess-malaysia-AAkb/italy)
- [South Korea](https://apptail.io/app/sunaccess-malaysia-AAkb/south-korea)
- [Kuwait](https://apptail.io/app/sunaccess-malaysia-AAkb/kuwait)
- [Kazakhstan](https://apptail.io/app/sunaccess-malaysia-AAkb/kazakhstan)
- [Lebanon](https://apptail.io/app/sunaccess-malaysia-AAkb/lebanon)
- [Lithuania](https://apptail.io/app/sunaccess-malaysia-AAkb/lithuania)
- [Mexico](https://apptail.io/app/sunaccess-malaysia-AAkb/mexico)
- [Nigeria](https://apptail.io/app/sunaccess-malaysia-AAkb/nigeria)
- [Netherlands](https://apptail.io/app/sunaccess-malaysia-AAkb/netherlands)
- [Norway](https://apptail.io/app/sunaccess-malaysia-AAkb/norway)
- [New Zealand](https://apptail.io/app/sunaccess-malaysia-AAkb/new-zealand)
- [Peru](https://apptail.io/app/sunaccess-malaysia-AAkb/peru)
- [Philippines](https://apptail.io/app/sunaccess-malaysia-AAkb/philippines)
- [Pakistan](https://apptail.io/app/sunaccess-malaysia-AAkb/pakistan)
- [Poland](https://apptail.io/app/sunaccess-malaysia-AAkb/poland)
- [Portugal](https://apptail.io/app/sunaccess-malaysia-AAkb/portugal)
- [Russia](https://apptail.io/app/sunaccess-malaysia-AAkb/russia)
- [Saudi Arabia](https://apptail.io/app/sunaccess-malaysia-AAkb/saudi-arabia)
- [Sweden](https://apptail.io/app/sunaccess-malaysia-AAkb/sweden)
- [Thailand](https://apptail.io/app/sunaccess-malaysia-AAkb/thailand)
- [Türkiye](https://apptail.io/app/sunaccess-malaysia-AAkb/turkey)
- [Taiwan](https://apptail.io/app/sunaccess-malaysia-AAkb/taiwan)
- [Ukraine](https://apptail.io/app/sunaccess-malaysia-AAkb/ukraine)
- [United States](https://apptail.io/app/sunaccess-malaysia-AAkb/united-states)
- [United Arab Emirates](https://apptail.io/app/sunaccess-malaysia-AAkb/united-arab-emirates)
- [South Africa](https://apptail.io/app/sunaccess-malaysia-AAkb/south-africa)
- [Argentina](https://apptail.io/app/sunaccess-malaysia-AAkb/argentina)
- [Austria](https://apptail.io/app/sunaccess-malaysia-AAkb/austria)

---

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