---
title: "Sunwai Customer Complaint - Reviews, Revenue and Downloads in Pakistan | Apple App Store"
description: "This App provides ease to general public in lodging complaints against Banks/MFBs/DFIs with the relevant forum/entities as per applicable laws and regulations. The App will be accessible round the clo"
---

# Sunwai Customer Complaint — Pakistan

![Sunwai Customer Complaint App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/ec/f7/ad/ecf7ad98-182a-4b0c-bfe9-cf2b65b7696a/AppIcon-0-0-1x_U007emarketing-0-8-0-0-85-220.png/434x0w.png)

**Developer:** [State Bank of Pakistan](https://apptail.io/developer/state-bank-of-pakistan-WUfc)
**Category:** Finance
**Rating:** 3.2/5 (34 ratings)
**Price:** Free
**Bundle ID:** com.sbp.sbpComplaintsManagement
**Store:** Apple App Store
**Country:** Pakistan
**Version:** 6.2.7 (released 2025-10-07)
**Original Release:** 2022-06-28
**Languages:** English

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/pk/app/app/id1631334727)
**AppTail Page:** [https://apptail.io/app/sunwai-customer-complaint-IZtd/pakistan](https://apptail.io/app/sunwai-customer-complaint-IZtd/pakistan)

## Sunwai Customer Complaint Description
This App provides ease to general public in lodging complaints against Banks/MFBs/DFIs with the relevant forum/entities as per applicable laws and regulations. The App will be accessible round the clock and available at Apple Store. Consumers may download the app and lodge complaints for Roshan Digital Accounts & General Banking through their mobile App. For lodging a complaint, the consumers need to register themselves at the portal through their personal details like mobile number, CNIC, email address, e.t.c

## Sunwai Customer Complaint Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/e7/27/4e/e7274ef6-0cb9-2eee-6f21-56c261ddef73/Simulator_Screenshot_-_iPhone_11_Pro_Max_-_2025-06-19_at_17.29.12.png/1242x2688.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/96/00/da/9600daaf-8256-348f-2021-b30f06eba2c3/Simulator_Screenshot_-_iPhone_11_Pro_Max_-_2025-06-19_at_17.29.16.png/1242x2688.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/9b/95/5c/9b955cf9-ccd4-a2c3-88d5-d97e002775d4/Simulator_Screenshot_-_iPhone_11_Pro_Max_-_2025-06-19_at_17.29.20.png/1242x2688.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/a4/0f/a3/a40fa366-c03b-c0e3-4699-2604e8f4c429/Simulator_Screenshot_-_iPhone_11_Pro_Max_-_2025-06-19_at_17.30.00.png/1242x2688.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/be/5a/5e/be5a5edc-483d-19c5-e440-44eb2201ef10/Simulator_Screenshot_-_iPhone_11_Pro_Max_-_2025-06-19_at_17.32.09.png/1242x2688.png)
- [Screenshot 6](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/18/d5/ee/18d5eebd-6e09-3375-4277-cb99e464886a/Simulator_Screenshot_-_iPhone_11_Pro_Max_-_2025-06-19_at_17.30.06.png/1242x2688.png)

## Sunwai Customer Complaint Rating Breakdown in Pakistan
- 5 stars: 18 (53%)
- 4 stars: 0 (0%)
- 3 stars: 0 (0%)
- 2 stars: 1 (3%)
- 1 stars: 15 (44%)

## Sunwai Customer Complaint Reviews in Pakistan

### *---- "No response on complaints"
I have oppend complaints for 1 month but still there is no response from sunwai app.
-- Usama-Aslam Malik, 2025-03-06

### *---- "No help"
Waste if time don’t even try to made complaints
-- FayyazAhmad, 2025-03-04

### ***** "Complaint App"
Excellent work done by the IT department of SBP to ensure customer satisfaction and quality.
-- safikhi, 2025-01-31

### ***** "Alex"
Amazing project by SBP
-- Alia tehseen, 2025-01-31

### *---- "Useless"
The most useless app of 2024. They created the app just tell you that in case of fraud issues bank will close your complaint in 30 days. And for other issues go to banking muhtasib
-- -XOblivionX-, 2024-12-31

### ***** "Great Initiative"
SBP has done a good job, moving to digital. Some work required but overall performance and working is good.
-- QS009876, 2024-11-01

### *---- "4th class application"
Not a single way to launch a complain, why would they even spend to build this application if we cannot submit any application and have to contact with bank,
-- hozaifaejaz, 2024-07-07

### ***** "👍"
Very simple flow
-- Patel@a, 2024-02-03

### *---- "Signup issues"
Poor registration experience. Its not navigating past the signup screen even with correct information. I guess we need another app to register complaints against this complaint app.
-- Omar007_pk, 2024-01-12

### *---- "App not functional"
When we try to register on this app, after enter the OTP an error msg that “There is some issue in Active Directory” appears & ur all the process comes form start again. How can any one logged complaint if the app is not working properly
-- Khur@m Ch, 2024-01-01

[View all Sunwai Customer Complaint reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews)


## Sunwai Customer Complaint Store Rankings
| Chart | Country | Category | Rank |
|-------|---------|----------|------|
| Top Free | Pakistan | Finance | #154 |



## Sunwai Customer Complaint Available In
- [Pakistan](https://apptail.io/app/sunwai-customer-complaint-IZtd/pakistan)
- [United Arab Emirates](https://apptail.io/app/sunwai-customer-complaint-IZtd/united-arab-emirates)
- [Australia](https://apptail.io/app/sunwai-customer-complaint-IZtd/australia)
- [Azerbaijan](https://apptail.io/app/sunwai-customer-complaint-IZtd/azerbaijan)
- [Belgium](https://apptail.io/app/sunwai-customer-complaint-IZtd/belgium)
- [Brazil](https://apptail.io/app/sunwai-customer-complaint-IZtd/brazil)
- [Belarus](https://apptail.io/app/sunwai-customer-complaint-IZtd/belarus)
- [Canada](https://apptail.io/app/sunwai-customer-complaint-IZtd/canada)
- [Switzerland](https://apptail.io/app/sunwai-customer-complaint-IZtd/switzerland)
- [Denmark](https://apptail.io/app/sunwai-customer-complaint-IZtd/denmark)
- [Dominican Republic](https://apptail.io/app/sunwai-customer-complaint-IZtd/dominican-republic)
- [Egypt](https://apptail.io/app/sunwai-customer-complaint-IZtd/egypt)
- [Spain](https://apptail.io/app/sunwai-customer-complaint-IZtd/spain)
- [Finland](https://apptail.io/app/sunwai-customer-complaint-IZtd/finland)
- [France](https://apptail.io/app/sunwai-customer-complaint-IZtd/france)
- [Greece](https://apptail.io/app/sunwai-customer-complaint-IZtd/greece)
- [Hong Kong SAR China](https://apptail.io/app/sunwai-customer-complaint-IZtd/hong-kong)
- [Hungary](https://apptail.io/app/sunwai-customer-complaint-IZtd/hungary)
- [Indonesia](https://apptail.io/app/sunwai-customer-complaint-IZtd/indonesia)
- [Ireland](https://apptail.io/app/sunwai-customer-complaint-IZtd/ireland)
- [India](https://apptail.io/app/sunwai-customer-complaint-IZtd/india)
- [Italy](https://apptail.io/app/sunwai-customer-complaint-IZtd/italy)
- [Japan](https://apptail.io/app/sunwai-customer-complaint-IZtd/japan)
- [South Korea](https://apptail.io/app/sunwai-customer-complaint-IZtd/south-korea)
- [Kuwait](https://apptail.io/app/sunwai-customer-complaint-IZtd/kuwait)
- [Lebanon](https://apptail.io/app/sunwai-customer-complaint-IZtd/lebanon)
- [Mexico](https://apptail.io/app/sunwai-customer-complaint-IZtd/mexico)
- [Malaysia](https://apptail.io/app/sunwai-customer-complaint-IZtd/malaysia)
- [Nigeria](https://apptail.io/app/sunwai-customer-complaint-IZtd/nigeria)
- [Netherlands](https://apptail.io/app/sunwai-customer-complaint-IZtd/netherlands)
- [Norway](https://apptail.io/app/sunwai-customer-complaint-IZtd/norway)
- [Oman](https://apptail.io/app/sunwai-customer-complaint-IZtd/oman)
- [Peru](https://apptail.io/app/sunwai-customer-complaint-IZtd/peru)
- [Poland](https://apptail.io/app/sunwai-customer-complaint-IZtd/poland)
- [Portugal](https://apptail.io/app/sunwai-customer-complaint-IZtd/portugal)
- [Paraguay](https://apptail.io/app/sunwai-customer-complaint-IZtd/paraguay)
- [Romania](https://apptail.io/app/sunwai-customer-complaint-IZtd/romania)
- [Saudi Arabia](https://apptail.io/app/sunwai-customer-complaint-IZtd/saudi-arabia)
- [Sweden](https://apptail.io/app/sunwai-customer-complaint-IZtd/sweden)
- [Singapore](https://apptail.io/app/sunwai-customer-complaint-IZtd/singapore)
- [Slovenia](https://apptail.io/app/sunwai-customer-complaint-IZtd/slovenia)
- [Thailand](https://apptail.io/app/sunwai-customer-complaint-IZtd/thailand)
- [Türkiye](https://apptail.io/app/sunwai-customer-complaint-IZtd/turkey)
- [South Africa](https://apptail.io/app/sunwai-customer-complaint-IZtd/south-africa)
- [Austria](https://apptail.io/app/sunwai-customer-complaint-IZtd/austria)
- [Vietnam](https://apptail.io/app/sunwai-customer-complaint-IZtd/vietnam)
- [Czechia](https://apptail.io/app/sunwai-customer-complaint-IZtd/czechia)
- [Ukraine](https://apptail.io/app/sunwai-customer-complaint-IZtd/ukraine)

---

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