---
title: "Superloop - Reviews, Revenue and Downloads in Australia | Apple App Store"
description: "The Superloop app helps you take control of your connection—all in one place.   Refreshify   • Run internet service health checks.  • Receive detailed diagnostics.  • Track outages.   • Offer potentia"
---

# Superloop — Australia
> Take control of your internet

![Superloop App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/2e/53/2c/2e532c2a-dc3b-1bf5-90c0-0e34e0dcb526/AppIcon-0-0-1x_U007emarketing-0-11-0-85-220.png/434x0w.png)

**Developer:** [Superloop](https://apptail.io/developer/superloop-WDDd)
**Category:** Utilities
**Rating:** 4.5/5 (1,744 ratings)
**Price:** Free
**Bundle ID:** ltd.superloop
**Store:** Apple App Store
**Country:** Australia
**Version:** 2.7.8 (released 2026-10-19)
**Original Release:** 2023-04-10
**Languages:** English

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/au/app/app/id1658934633)
**AppTail Page:** [https://apptail.io/app/superloop-uIUl/australia](https://apptail.io/app/superloop-uIUl/australia)

## Superloop Description
The Superloop app helps you take control of your connection—all in one place. 

Refreshify  
• Run internet service health checks. 
• Receive detailed diagnostics. 
• Track outages.  
• Offer potential solutions.  
• Refreshify is a new service, so we’d appreciate your feedback.  

Progress Tracker
• Keep an eye on your in-flight orders with ease.
• Track your technician appointments in real time.
• Get updates on your progress every step of the way.

Moving home 
• Move your service with zero hassle 
• Stay in the loop on your transfer progress 
• Arrange nbn appointments at times that suit you 

Enhanced security 
• A safer and more seamless login process using multi-factor authentication. 

In-app management 
• Pay and keep track of all your bills. 
• Purchase add-ons. 
• Upgrade or downgrade your services. 
• Track mobile data usage with a new visual tracker. 

My Speed Boost™ 
• Schedule Speed Upgrade Days.  
• Monitor while on the go. 

User-friendly 
• Upgraded design and functionality makes the app both easier and cooler to look at.   

Terms &amp; Conditions apply:   

## Superloop Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/c8/32/0b/c8320be8-ed47-6b04-bd43-ea1e2e889571/Apple_1284x2778_Frame_1.jpg/1284x2778.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/e3/d1/f9/e3d1f9f7-26c1-ed80-6ca1-f4f3b3179b34/Apple_1284x2778_Frame_2.jpg/1284x2778.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/8c/bb/73/8cbb7355-ab25-12d2-e181-29cde65de2f2/Apple_1284x2778_Frame_3.jpg/1284x2778.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/c5/f1/15/c5f11526-cace-edfd-6b67-91990da1de79/Apple_1284x2778_Frame_4.jpg/1284x2778.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/9c/79/ac/9c79ac25-bd78-0a40-631f-50c4c1387233/Apple_1284x2778_Frame_5.jpg/1284x2778.png)
- [Screenshot 6](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/26/cc/50/26cc50d0-b233-0325-058b-e0613a1fe3cf/Apple_1284x2778_Frame_6.jpg/1284x2778.png)
- [Screenshot 7](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/01/bf/9d/01bf9d94-291e-b102-c430-e5b7efb6a45b/Apple_1284x2778_Frame_6.jpg/1284x2778.png)
- [Screenshot 8](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/e8/37/7e/e8377e50-5e4a-146e-7792-36f93c67b1c2/Apple_1284x2778_Frame_7.jpg/1284x2778.png)
- [Screenshot 9](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/43/14/9f/43149ff3-4b64-a484-6d86-53cacae21eca/Apple_1284x2778_Frame_8.jpg/1284x2778.png)

## Superloop Rating Breakdown in Australia
- 5 stars: 1,357 (78%)
- 4 stars: 183 (10%)
- 3 stars: 64 (4%)
- 2 stars: 32 (2%)
- 1 stars: 108 (6%)

## Superloop Reviews in Australia

### *---- "Ordered a modem off them a week before my move in date."
Ordered a modem off them a week before my move in date. I was promised it would arrive Monday the 30th. I call 5 days before the 30th to make sure it’s coming and they insist it is. I call on the 30th and they say that the order just came through and it’ll be there in a week. Despite the fact that the modem hasn’t left the factory I can’t cancel the modem order. Easily the worst experience I’ve had with an internet provider
-- hi i liked this, 2024-12-29

### ****- "Why remove the data usage?"
Not sure why you’ve removed the data usage feature in latest upgrade, even though plans are unlimited data the removal seems silly. New layout confusing
-- LukeyPooToo, 2024-12-28

### *---- "Don’t bother"
Every month the same story. They try to charge me on a card that I cancelled ages ago. Even though I updated the payment details, they still try to charge the old one and charge me an additional $10 for late payment. Moving to another ISP
-- glasgowuk2002, 2024-12-24

### *---- "New app"
The new app is atrocious. It’s slow. Every time you press a button, it takes 10 seconds to load. All the previous useful information is gone. You can’t contact support or view network outages. Clicking usage does not bring up usage. It questions the company&#039;s capabilities. It is so bad.
-- @joshua-david.com, 2024-12-12

### *---- "Keeps getting worse"
This app just keeps getting worse with every iteration. The new update doesn’t allow you to login with your username and password, doesn’t remember you the next day you open the app so need to go through the process again and they’ve removed the daily/monthly data usage view. Such a pointless app. Do better, honestly.
-- austfarmer, 2024-12-08

### *---- "Terrible"
Why do I have to continuously have to retype login and password details even after having biometrics turned on. It won’t even accept saved passwords requiring both the login and password to. E retyped.
-- PJG1958, 2024-11-29

### *---- "Good service, terrible App"
App is simply awful and mostly useless for doing anything. Won’t stay logged in, PDFs won’t open or download…truly terrible
-- Dateman, 2024-11-26

### *---- "Terrible customer support"
Terrible customer support.
-- James_676, 2024-11-18

### *---- "Lacking most features"
App has almost no useful features whatsoever, if anything at all goes wrong you will need to call support instead of being able to do basic troubleshooting yourself like with some of their competitors.
-- 47372727265, 2024-11-14

### *---- "Doesn’t support the new screen resolution on iPhone 16 Pro"
this App is still not updated to the new display resolution of iPhone 16 Pro! It’s been 6.5 weeks since the release of the iPhone 16 Pro. And still no update.
-- Kenny Tetsuya, 2024-11-07

[View all Superloop reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&amp;utm_content=reviews)


## Superloop Store Rankings
| Chart | Country | Category | Rank |
|-------|---------|----------|------|
| Top Free | Australia | Utilities | #76 |

## Superloop Discovered Keywords
- superloop

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---

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