--- title: "Supra eKEY - Reviews, Revenue and Downloads in United States | Apple App Store" description: "The Supra eKEY app allows real estate professionals efficient, authorized access to properties for sale. Open keyboxes easily using a PIN, the phone’s biometric feature or the Apple Watch. The app als" --- # Supra eKEY — United States ![Supra eKEY App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/a3/7f/3f/a37f3f12-2317-2837-4363-adb888a5f1e1/AppIcon-0-0-1x_U007emarketing-0-6-0-0-85-220.png/434x0w.png) **Developer:** [UTC Fire & Security Americas Corporation](https://apptail.io/developer/utc-fire-security-americas-corporation-Qbyb) **Category:** Business **Rating:** 2.3/5 (919 ratings) **Price:** Free **Bundle ID:** com.fs.utc.supra.ekey **Store:** Apple App Store **Country:** United States **Version:** 5.16.0 (released 2025-11-24) **Original Release:** 2010-07-29 **Languages:** English, French, Japanese, Spanish **App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id379909266) **AppTail Page:** [https://apptail.io/app/supra-ekey-vgL/united-states](https://apptail.io/app/supra-ekey-vgL/united-states) ## Supra eKEY Description The Supra eKEY app allows real estate professionals efficient, authorized access to properties for sale. Open keyboxes easily using a PIN, the phone’s biometric feature or the Apple Watch. The app also provides access to powerful information that opens the doors to a higher level of service for your clients. eKEY Basic Service provides the following features: • Obtain listing keys • Easily place keyboxes on properties • Keep track of keyboxes • View or change keybox settings • Customize keybox access hours, agent note, flyer, business card in keybox • Sending showing notifications when showing starts and ends • Viewing showing details in app • View data at the door real-time property notes eKEY Professional Service provides all of the features in eKEY Basic plus: • Create data at the door real-time property notes • View MLS listing information even while offline • View agent roster contact information • Create and save buyer profiles • View hotsheet listings • View map and directions to listings at the tap of a button • Create and view list of buyers • Invite buyers to use the Supra Home Tour app for rating homes • Recommend listings for buyers to view and rate in Supra Home Tour app • View and compare buyer home ratings • View buyer feedback on properties and compare by buyer or listing The Supra eKEY app is designed for real estate professionals who belong to an association or MLS using the Supra system. Contact your association or MLS to subscribe to eKEY service or to upgrade from eKEY Basic to eKEY Professional. ## Supra eKEY Screenshots - [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/Purple123/v4/78/e2/c3/78e2c3ae-5772-2627-5ccc-63374cdf8579/pr_source.jpg/1242x2688.png) - [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/Purple113/v4/36/96/c0/3696c070-ec27-fc9f-01d0-5421ac73da4d/pr_source.jpg/1242x2688.png) - [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/Purple113/v4/66/c5/6b/66c56bbe-2e4c-9e63-1be3-bbd99e063b64/pr_source.jpg/1242x2688.png) - [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/Purple113/v4/62/79/3c/62793cd9-284e-3752-ec3c-098bc52ad7c1/pr_source.jpg/1242x2688.png) - [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/Purple123/v4/0e/79/f0/0e79f0c8-e4b6-54ef-2ec7-5eefcbc0fcc0/pr_source.jpg/1242x2688.png) - [Screenshot 6](https://is1-ssl.mzstatic.com/image/thumb/Purple113/v4/97/a2/f3/97a2f39d-3d43-2f74-f47d-9a0e0c8a283b/pr_source.jpg/1242x2688.png) - [Screenshot 7](https://is1-ssl.mzstatic.com/image/thumb/Purple113/v4/db/5c/88/db5c88da-ba4e-1cfd-063f-afd6ae77f9f8/pr_source.jpg/1242x2688.png) ## Supra eKEY Rating Breakdown in United States - 5 stars: 177 (19%) - 4 stars: 93 (10%) - 3 stars: 65 (7%) - 2 stars: 100 (11%) - 1 stars: 484 (53%) ## Supra eKEY Reviews in United States ### *---- "Language" Why is there only a Japanese version? I can't log in at all and there is no way to change the language. -- terenceyan, 2024-12-23 ### *---- "One of the worst apps I’ve ever used" Requires some sort of authorization. Cannot open door even though I was already provided a CBS code. -- Greplux, 2024-12-22 ### *---- "I prefer a lockbox" I hate using Supra. This has to be my third time pulling up to a property with a Supra with clients and embarrassingly unable to access keys because something is wrong with the update of the app. There needs to be a way to still access the keys regardless of the eKEY!! -- FaithSincere32, 2024-11-12 ### *---- "Coasting" There is an alleged merger with Honeywell due to close in December 2024. Looking forward to the fresh rollout of the new product line. -- SteveAtPawleys, 2024-10-15 ### *---- "App payment screen" It took several minutes to add payment information, the screen was blank and no way to know app is trying to refresh the info to be added. -- karthikaya, 2024-10-07 ### *---- "Worthless" I’m honestly not understanding the point of this app. There’s always a malfunction when using, and rude customer service. Bad all around look of the app is very outdated and once again you toggle several minutes to open a box. -- M2theizzO, 2024-09-12 ### *---- "Careful with bug on payment screen if u get your account reset!" I am stuck on the payment screen as my association cancelled my account to send a corrected activation code, literally uninstall, reinstall, shut down the phone and back on, yet whenever I reinstall it it still starts on the same screen, stuck on the old payment and unable to reset authorization… -- TexasNowAndForever, 2024-08-21 ### *---- "Impossible to proceed" I’m stuck on payment management screen which only says that my key is disabled and nothing more. It doesn’t go to back page or home page and it’s just stuck there. Customer support keeps sending an activation code but the app is not responding to use this code and proceed. Waste of time and energy, incredibly frustrating. -- Turunç, 2024-07-08 ### *---- "Updates updates updates...Sick of their updates!" I am a realtor of 7 yrs. and honestly i am sick of their constant updates. in the field when you are at a house and faced with low cover on your phone, and hit with an update, you are locked out of your key opener. you have to write down your key number on a piece of paper to remember it. call support, enter your key number and unlock your key OR if low on cover and get cut... tough luck! sorry can't help ya! seriously need to get into this century and update their tech to allow us to stop having those clunky update shut outs and fix these bugs without locking us out of our keys on a daily basis! -- Angry realtor Again, 2024-06-29 ### *---- "My app is disabled !" My supra key is disabled permanently and no solution ! The app id absurd! -- fdhfhdhv, 2024-06-28 ### *---- "100% the worst company for realtors" Absolutely 100% the worst company to provide services to realtors… and they don’t give an f about customer support or service because they know that we are absolutely forced to use their,^} ?^,^}.{% service . Maybe they should also be sued for their monopoly then all of us realtors can be free . -- allisonannoiyatheahitoitofme, 2024-06-07 ### *---- "rubbish APP" I couldn't get the keybox open and customer service was just not helpful. I mist my next showing appointments today because of this rubbish APP. -- 很生气1234, 2024-05-23 ### *---- "Scam artists" They like to take your money and have unscrupulous business practices -- shinazzy, 2024-05-03 ### *---- "Still disabled" No one has contacted me back. The “still disabled” error code is still showing I’ve email Supra key No one has called or emailed or responded. Very disappointed. Please can someone reach out to me or give me customer service email?? Anything -- Felicia Dallas Tx, 2024-04-27 ### *---- "Can’t use my ekey" Every time I am trying to open the lockbox it won’t let me it says I need to turn Bluetooth in and try again even though I have it on. Nothing has been working I turned Bluetooth off and on. I tried to update it, I am trying as much as I can. I am going to try to delete the app and redownload it. I hope it works. If it changes I will change my review but for now this app is not great at all. -- mxshred, 2024-04-04 ### *---- "Won’t open and is stuck on payment screen" I used have Supra thru my MLS. Our MLS since cancelled the service. I had to purchase 2 other Supra memberships for NWMLS & CDAMLS. However, once the Spokane MLS contract expired (my primary) I can no longer access the app. It flashes the main screen and immediately goes to a payment screen and says my key has been disabled. Ideally, it would let me go to one of the two screens for the other MLSs I belong to. Both are processing my payment. I’ve contacted Spokane and Supra with no solutions from either. Which means I cannot show in the northwest MLS or Coeur d’Alene MLS. Handy. -- SpokaneRealEstateBroker, 2024-03-16 ### *---- "Do they BRIBE local MLS boards?" Our local MLS board makes it a rule to only use Supra lockboxes. $50 activation fee + $15 a month. Sure, supra makes it so only Realtor have access to your listing properties. But a member of another local MLS association can’t even use your supra. That is absurd. Supra just wants to squeeze as much money as they can from Realtors who are already dealing with a terrible market. -- Bman2071, 2024-03-08 ### *---- "Terrible" They’re bad in good service they’re bad and terrible service. The app has not worked on four phones that i owned. If you lace this on a listing your not a good agent or have ill intentions. Cause why would you use a lock box that doesn’t open for 75% of the population -- qqqwwwwwqw, 2024-02-06 ### *---- "Worst system ever!" Went to a showing today and had to close and open the app over and over again. It kept saying “success” yet the lockbox itself would not open. Supra is the worst and I will be using regular lockbox from now on! Get better hardware! -- MichelleRealtor, 2024-01-14 ### *---- "Worst App I have ever used" Can’t believe they charge $50 to install and then $20 every month to be quite possibly the most frustrating app I have ever used in my life. I absolutely refuse to use this anymore. -- JjordanC, 2023-12-15 [View all Supra eKEY reviews and detailed analytics on AppTail](https://apptail.io/account/signup?utm_campaign=ai-crawl&utm_content=reviews) ## Supra eKEY Store Rankings | Chart | Country | Category | Rank | |-------|---------|----------|------| | Top Free | United States | Business | #445 | ## Supra eKEY Discovered Keywords - lockbox - showing time app - stellar mls - flexmls pro - supra rpg - wkey - canopy mls - mls now - supra - supra ekey ## Apps Similar to Supra eKEY - [Premier Agent](https://apptail.io/app/premier-agent-cgL/united-states) - [Opcity](https://apptail.io/app/opcity-egL/united-states) - [Follow Up Boss](https://apptail.io/app/follow-up-boss-ugL/united-states) - [Flexmls For Real Estate Pros](https://apptail.io/app/flexmls-for-real-estate-pros-wgL/united-states) - [dotloop](https://apptail.io/app/dotloop-xgL/united-states) - [RPR Mobile™](https://apptail.io/app/rpr-mobile-ygL/united-states) - [ShowingTime](https://apptail.io/app/showingtime-zgL/united-states) - [MLS-Touch](https://apptail.io/app/mls-touch-AgL/united-states) - [FOREWARN](https://apptail.io/app/forewarn-BgL/united-states) - [KW: Command](https://apptail.io/app/kw-command-CFgb/united-states) ## Supra eKEY Available In - [United States](https://apptail.io/app/supra-ekey-vgL/united-states) - [Canada](https://apptail.io/app/supra-ekey-vgL/canada) - [India](https://apptail.io/app/supra-ekey-vgL/india) - [Russia](https://apptail.io/app/supra-ekey-vgL/russia) - [Saudi Arabia](https://apptail.io/app/supra-ekey-vgL/saudi-arabia) - [New Zealand](https://apptail.io/app/supra-ekey-vgL/new-zealand) - [United Arab Emirates](https://apptail.io/app/supra-ekey-vgL/united-arab-emirates) - [Australia](https://apptail.io/app/supra-ekey-vgL/australia) - [Switzerland](https://apptail.io/app/supra-ekey-vgL/switzerland) - [China](https://apptail.io/app/supra-ekey-vgL/china) - [Germany](https://apptail.io/app/supra-ekey-vgL/germany) - [United Kingdom](https://apptail.io/app/supra-ekey-vgL/united-kingdom) - [Lebanon](https://apptail.io/app/supra-ekey-vgL/lebanon) - [Malaysia](https://apptail.io/app/supra-ekey-vgL/malaysia) - [Netherlands](https://apptail.io/app/supra-ekey-vgL/netherlands) - [Singapore](https://apptail.io/app/supra-ekey-vgL/singapore) - [Taiwan](https://apptail.io/app/supra-ekey-vgL/taiwan) - [Vietnam](https://apptail.io/app/supra-ekey-vgL/vietnam) - [Ecuador](https://apptail.io/app/supra-ekey-vgL/ecuador) - [Egypt](https://apptail.io/app/supra-ekey-vgL/egypt) - [Spain](https://apptail.io/app/supra-ekey-vgL/spain) - [Finland](https://apptail.io/app/supra-ekey-vgL/finland) - [France](https://apptail.io/app/supra-ekey-vgL/france) - [Thailand](https://apptail.io/app/supra-ekey-vgL/thailand) - [Greece](https://apptail.io/app/supra-ekey-vgL/greece) - [Hong Kong SAR China](https://apptail.io/app/supra-ekey-vgL/hong-kong) - [Hungary](https://apptail.io/app/supra-ekey-vgL/hungary) - [Indonesia](https://apptail.io/app/supra-ekey-vgL/indonesia) - [Ireland](https://apptail.io/app/supra-ekey-vgL/ireland) - [Israel](https://apptail.io/app/supra-ekey-vgL/israel) - [Brazil](https://apptail.io/app/supra-ekey-vgL/brazil) - [Italy](https://apptail.io/app/supra-ekey-vgL/italy) - [Japan](https://apptail.io/app/supra-ekey-vgL/japan) - [South Korea](https://apptail.io/app/supra-ekey-vgL/south-korea) - [Kuwait](https://apptail.io/app/supra-ekey-vgL/kuwait) - [Kazakhstan](https://apptail.io/app/supra-ekey-vgL/kazakhstan) - [Türkiye](https://apptail.io/app/supra-ekey-vgL/turkey) - [Mexico](https://apptail.io/app/supra-ekey-vgL/mexico) - [South Africa](https://apptail.io/app/supra-ekey-vgL/south-africa) - [Nigeria](https://apptail.io/app/supra-ekey-vgL/nigeria) - [Ukraine](https://apptail.io/app/supra-ekey-vgL/ukraine) - [Norway](https://apptail.io/app/supra-ekey-vgL/norway) - [Belgium](https://apptail.io/app/supra-ekey-vgL/belgium) - [Peru](https://apptail.io/app/supra-ekey-vgL/peru) - [Philippines](https://apptail.io/app/supra-ekey-vgL/philippines) - [Pakistan](https://apptail.io/app/supra-ekey-vgL/pakistan) - [Poland](https://apptail.io/app/supra-ekey-vgL/poland) - [Portugal](https://apptail.io/app/supra-ekey-vgL/portugal) - [Romania](https://apptail.io/app/supra-ekey-vgL/romania) - [Azerbaijan](https://apptail.io/app/supra-ekey-vgL/azerbaijan) - [Austria](https://apptail.io/app/supra-ekey-vgL/austria) - [Belarus](https://apptail.io/app/supra-ekey-vgL/belarus) - [Sweden](https://apptail.io/app/supra-ekey-vgL/sweden) - [Chile](https://apptail.io/app/supra-ekey-vgL/chile) - [Argentina](https://apptail.io/app/supra-ekey-vgL/argentina) - [Colombia](https://apptail.io/app/supra-ekey-vgL/colombia) - [Czechia](https://apptail.io/app/supra-ekey-vgL/czechia) - [Slovenia](https://apptail.io/app/supra-ekey-vgL/slovenia) - [Denmark](https://apptail.io/app/supra-ekey-vgL/denmark) - [Dominican Republic](https://apptail.io/app/supra-ekey-vgL/dominican-republic) - [Algeria](https://apptail.io/app/supra-ekey-vgL/algeria) --- ## About AppTail [AppTail](https://apptail.io) is a mobile app intelligence platform providing app analytics, ASO (App Store Optimization) tools, keyword tracking, competitor analysis, revenue estimates, and review monitoring for iOS App Store apps. 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