The Swachhata-MoHUA is the official app of Ministry of Housing and Urban Affairs (MoHUA), GOI.
The app enables a citizen to post a civic-related issue (eg; a garbage dump) which is then forwarded to the city corporation concerned and thereafter assigned to the sanitary inspector of the particular ward.
The app has been built by IChangeMyCity – a division of Janaagraha, a Bengaluru based non-profit working to improve the quality of life in India’s cities and towns.
How does it work?
Take a picture of the Civic-related issue using your smart phone, and post it in one of the following categories.
・Garbage dump
・Garbage vehicle not arrived
・Dustbins not cleaned
・Sweeping not done
・Dead animals
・Public toilet(s) cleaning
・Public toilet(s) blockage
・No water supply in public toilet(s)
・No electricity in public toilet(s)
The app will capture the location while the picture is being taken. Just type in the landmark of the complaint location. The complaint will then be assigned to the concerned sanitary inspector/engineer.
You can also vote up on any other complaint relevant to you. You will get regular updates on the status of the complaint in the form of a push notification with the ‘Resolved’ image uploaded by the assigned sanitary inspector/engineer.
You can also reopen the complaint if you are not satisfied with the resolution of the complaint.
Hide..Show more..
Screenshots
User Rating
3.41 out of 5
6,163 ratings
in India
5 star
2,949
4 star
632
3 star
413
2 star
334
1 star
1,835
Ratings History
Reviews
Cannot Even register
The app fails to send Otp to register in the first place. I feel like the way this app is not working is just pure malicious compliance. No complaints if there are no users. How's that gonna happen? voila make sure you can't even register.
Pathetic.
Not getting otp
Tried login multiple times did not get otp
Need to add complaint for stray dogs too
Hi , kindly add complaint for stray dogs in streets as these stray animals are dangerous for all ..specially for kids …it’s municipal corporation’s duty to take all stray dogs from streets ..request you to add this in complaints too Thnx
Poor app poor service
App not working complaints closed without any resolution
App useless
App is simply Dead.Unable to login into the app
App not works all time
What is the motive to launch this app. From last 3-4 month app is not working.
UP government why are you doing this kind of activity.
Who is responsible for this?
App not working for the last 2 weeks , 13 Aug 2023
Kindly check as this App not working for the last 2 weeks , 13 Aug 2023
Login error - can’t file complaint
I wanted to use this app to log complaint regarding ‘no garbage collection in our area from a week’ but I am not even able to login to the APP, quite pathetic and useless.
App not working regularly
Complaints are not getting posted , this the regular issue