---
title: "Switch2 - Reviews, Revenue and Downloads in United Kingdom | Apple App Store"
description: "Pay as you go, on the go!  The latest innovative app from Switch2 lets you top up the credit on your G6 or Incontro pay-as-you-go unit remotely and quickly. This app lets you receive top ups on your G"
---

# Switch2 — United Kingdom

![Switch2 App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/59/8e/b7/598eb7e4-fb52-e985-ac98-29af7c523d7a/AppIcon-1x_U007emarketing-0-6-0-0-85-220-0.jpeg/434x0w.png)

**Developer:** [Switch2 Energy](https://apptail.io/developer/switch2-energy-dwxd) (United Kingdom)
**Category:** Utilities
**Rating:** 1.5/5 (87 ratings)
**Price:** Free
**Bundle ID:** com.energswitch2.mobileapp
**Store:** Apple App Store
**Country:** United Kingdom
**Version:** 2.14 (released 2024-11-11)
**Original Release:** 2015-06-15
**Languages:** English

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/gb/app/app/id1001093123)
**AppTail Page:** [https://apptail.io/app/switch2-Wah/united-kingdom](https://apptail.io/app/switch2-Wah/united-kingdom)

## Switch2 Description
Pay as you go, on the go!

The latest innovative app from Switch2 lets you top up the credit on your G6 or Incontro pay-as-you-go unit remotely and quickly. This app lets you receive top ups on your G6 or Incontro in as little as 5 minutes!*

The Switch2 app makes pay-as-you-go energy convenient and fit into your lifestyle. It enables the purchase of credit for your G6 or Incontro without having to visit a PayPoint outlet or Post Office. You can set up auto top ups that let your G6 or Incontro top themselves up when they reach a credit value of your choosing. All of these features can be used whenever and wherever you wish. 

If you have any questions please use the contact information below.

*Depending on the connectivity of the G6 or Incontro to the mobile network.

## Switch2 Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/Purple122/v4/bc/8d/e7/bc8de747-d2cc-4377-49c3-e8061fe1cddd/pr_source.png/640x960.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/Purple112/v4/2f/14/b9/2f14b95f-eb20-09df-32d7-22698e26f792/mzl.tmbkiisi.png/640x960.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/Purple112/v4/68/23/72/6823720a-153b-5135-836d-35ac5e67eea5/mzl.nwwwesnp.png/640x960.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/Purple122/v4/81/84/13/8184138a-36f4-3499-0a6c-9535ce2b0f33/mzl.pfppkqov.png/640x960.png)

## Switch2 Rating Breakdown in United Kingdom
- 5 stars: 8 (9%)
- 4 stars: 1 (1%)
- 3 stars: 3 (3%)
- 2 stars: 1 (1%)
- 1 stars: 74 (85%)

## Switch2 Reviews in United Kingdom

### *---- "Cannot receive full amount"
Why I only get £21 on my hub when top up £30?
-- 真的是小学生, 2024-09-09

### *---- "Please improve it"
It has a terrible UI and it is not user-friendly at all. The auto top-up feature, which is really convenient, doesn’t work.
-- Ganchali, 2024-05-29

### *---- "Useless"
Utterly useless as an energy app!!!
-- Acefaceno3524, 2023-10-16

### *---- "App"
App doesn’t work
-- be RT jdrh, 2023-03-29

### *---- "App still not working"
I started using switch 2 in 2021, only because I had too, being on communal heating, certainly not through choice. They had an update approx a year ago and since then the regular payment part isn’t working, forcing my to pay and go every time 😡😡😡. GET IT SORTED, This app and the company are so Jurassic it’s frustrating. Come on the regulatory bodies and sort this company out. Absolutely rubbish. Not even worth the 1 star I’ve given it.
-- John.72, 2023-02-03

### *---- "Rubbish app!!!!!"
Does not show your payment history says to update app does NOT give an option to update the app
-- Sarahw11, 2023-01-27

### *---- "Rubbish"
Still cannot use the auto top up function, it’s been over a year now. It’s a joke as you get no warning you are running low without remembering to go in the cupboard and keep checking the meter. Complete pain. I always find out at 6am in a cold shower!
-- K-lo34, 2023-01-04

### *---- "Auto top up still not working"
The auto top up is still not working even though the app is updated. It’s very stressful to need to add payment details all the time, specially when you’re already in the shower and it’s only cold water.
-- mh ry., 2022-08-04

### *---- "Update irrelevant"
So, the app suggests that top ups no longer work without the update. On checking the App Store the app is up to date to now allow top ups - except it isn’t! At least not for Auto tops ups. Not only have Switch 2 been backward in adopting the new 2nd level authorisation to allow auto top ups to continue there with was absolutely no communication advising that auto top ups would be switched off. Yet another example of shocking customer service. Kirsty Lambert, Business Development Director should actually be sacked for this latest example of gross incompetence.
-- RM1708, 2022-05-03

### *---- "Switch 2 app"
Still not working
-- notworth the effort, 2022-04-29

[View all Switch2 reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews)



## Switch2 Discovered Keywords
- switch2

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---

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