---
title: "Symbio® Service & Installation - Reviews, Revenue and Downloads in United States | Apple App Store"
description: "The Symbio® Service and Installation free app has all that you need to start up and service a Symbio 700 controller without a PC or other software service tool. The app connects a Symbio 700 controlle"
---

# Symbio® Service & Installation — United States

![Symbio® Service & Installation App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/1d/f0/09/1df009d3-acc7-068a-6578-b8532d33bd50/AppIcon-0-0-1x_U007emarketing-0-6-0-85-220.png/400x400bb.png)

**Developer:** [TRANE U.S](https://apptail.io/developer/trane-us-dkdc)
**Category:** Business
**Rating:** 1.9/5 (98 ratings)
**Price:** Free
**Bundle ID:** com.trane.MobileServiceTool
**Store:** Apple App Store
**Country:** United States
**Version:** 2.0.9 (released 2026-08-26)
**Original Release:** 2020-11-12

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id1309310176)
**AppTail Page:** [https://apptail.io/app/symbio-service-installation-YuOb/united-states](https://apptail.io/app/symbio-service-installation-YuOb/united-states)

## Symbio® Service & Installation Description
The Symbio® Service and Installation free app has all that you need to start up and service a Symbio 700 controller without a PC or other software service tool.
The app connects a Symbio 700 controller using Bluetooth BLE or Trane Connect Secure Remote Access when available.
The app also supports Symbio 800 chiller and IntelliPak controllers using Wi-Fi or Trane Connect Secure Remote Access to set up, monitor and service equipment.

Using the app, you can
• View the equipment status, alarms, and diagnostics
• Configure the controller to match the installed equipment options (Symbio 700 only,)
• View and edit setpoints and other operational parameters,
• View and edit schedules,
• Configure the controller to communicate to a BAS or Trane Connect for remote access
• Back up and restore controllers
• Update firmware from a USB drive
• LLID binding and Manual Control Settings (Symbio 800 only)
• View data logs
• Initiate test modes (Symbio 700 only)

## Symbio® Service & Installation Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/93/03/c6/9303c65f-c28f-3ec0-0a2d-2153d83edc46/ff541150-a30c-49d3-a59a-81989657a3a3_Simulator_Screenshot_-_iPhone_11_Pro_Max_-_2024-09-04_at_13.50.18.png/1242x2688.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/bf/47/24/bf47243f-5568-9e89-9052-04adb231873f/b2b7ca3e-e0cb-471c-82fb-a365757d40c6_Simulator_Screenshot_-_iPhone_11_Pro_Max_-_2024-09-04_at_14.04.44.png/1242x2688.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/90/97/00/9097005d-ee08-02b3-b3fb-6c38a76b0bdc/c0697439-8aed-4737-b231-d3881c011d6c_Simulator_Screenshot_-_iPhone_11_Pro_Max_-_2024-09-04_at_14.30.44.png/1242x2688.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/96/a6/e3/96a6e384-beb4-d6b1-5ab4-45c0e8437bbb/e14b4bab-5a5c-4fc5-bc6d-84143d71cbf7_Simulator_Screenshot_-_iPhone_11_Pro_Max_-_2024-09-04_at_14.31.08.png/1242x2688.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/3b/d0/ca/3bd0ca38-b14e-d5cc-b72b-66dfd914ee2d/f2bde370-41b2-497c-9651-2e77596106c6_Simulator_Screenshot_-_iPhone_11_Pro_Max_-_2024-09-04_at_14.31.13.png/1242x2688.png)
- [Screenshot 6](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/33/40/2d/33402d23-fca7-fafe-002a-3d68f33a8d81/b77e0c7b-8977-46c3-9be8-3eabb0028997_Simulator_Screenshot_-_iPhone_11_Pro_Max_-_2024-09-04_at_14.31.17.png/1242x2688.png)
- [Screenshot 7](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/b8/c7/86/b8c78636-a352-5505-5403-ef1ddde5045c/8274f5c5-9e9a-4090-93aa-9724f341399f_Simulator_Screenshot_-_iPhone_11_Pro_Max_-_2024-09-04_at_14.31.20.png/1242x2688.png)
- [Screenshot 8](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/b7/63/f3/b763f3a2-687d-0392-1388-781adc4f3180/c23a51a4-5519-4b57-bde4-440952e2173d_Simulator_Screenshot_-_iPhone_11_Pro_Max_-_2024-09-04_at_14.31.24.png/1242x2688.png)
- [Screenshot 9](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/9b/9f/ac/9b9fac75-5f45-5d2f-9ad9-e34e87190ccb/787ab075-525a-4b46-b32b-26ecc8f535ce_Simulator_Screenshot_-_iPhone_11_Pro_Max_-_2024-09-04_at_14.31.27.png/1242x2688.png)

## Symbio® Service & Installation Rating Breakdown in United States
- 5 stars: 19 (19%)
- 4 stars: 3 (3%)
- 3 stars: 2 (2%)
- 2 stars: 1 (1%)
- 1 stars: 73 (74%)

## Symbio® Service & Installation Reviews in United States

### *---- "Difficulty to connect"
This app is a joke and difficult to connect to the circuit board and use the functions
-- bmw0325, 2026-04-22

### *---- "Billion dollar corp, poverty support"
Jobs already hard enough and this app makes it harder. Connects when it wants to, hours wasted adding up by the week
-- bsjsuidiee, 2026-04-21

### *---- "Update broke the app"
Will not discover RTUs via Bluetooth. Must uninstall reinstall every day. PLEASE FIX ASAP
-- FireTheDev, 2026-04-21

### *---- "Update doesn’t allow Bluetooth connection"
I just got a forced update and now my phone dos not connect to any Symbio controllers via Bluetooth.  
Kinda defies the point of this app.  Thanks
-- Theonlytimb, 2026-04-17

### *---- "Polarity"
My iPhone app is not allowing it to open service or change polarity. iPhone Symbio app freezes.
-- blt1971, 2026-01-27

### ****- "Service technician"
After the latest information and or update this app is working properly. Thank you.
-- Rayen1178, 2025-03-25

### *---- "Doesn’t work"
Used it in the past. Reinstalled the app. Locks up at start. Needs to be fixed.
-- FXtraderJesus, 2025-03-02

### *---- "Unreliable app"
App does not work unless you allow devices to “ask to track” in settings. No way of knowing if not for the other reviews for the app. Major issue, and basically makes a useless app.
-- RangerAlpha, 2025-02-28

### *---- "Trash"
Trash app that does not work.
-- buddy199991, 2025-02-26

### *---- "Frozen screen"
Garbage app as usual with trane nothing works, app frozen on start up, doesn’t go anywhere.
-- guest100009998, 2025-02-11

[View all Symbio® Service & Installation reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews)



## Symbio® Service & Installation Discovered Keywords
- installation

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## Symbio® Service & Installation Available In
- [United States](https://apptail.io/app/symbio-service-installation-YuOb/united-states)
- [Chile](https://apptail.io/app/symbio-service-installation-YuOb/chile)
- [Switzerland](https://apptail.io/app/symbio-service-installation-YuOb/switzerland)
- [Japan](https://apptail.io/app/symbio-service-installation-YuOb/japan)
- [China](https://apptail.io/app/symbio-service-installation-YuOb/china)
- [Colombia](https://apptail.io/app/symbio-service-installation-YuOb/colombia)
- [Germany](https://apptail.io/app/symbio-service-installation-YuOb/germany)
- [Dominican Republic](https://apptail.io/app/symbio-service-installation-YuOb/dominican-republic)
- [Algeria](https://apptail.io/app/symbio-service-installation-YuOb/algeria)
- [Ecuador](https://apptail.io/app/symbio-service-installation-YuOb/ecuador)
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- [Australia](https://apptail.io/app/symbio-service-installation-YuOb/australia)
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- [Ukraine](https://apptail.io/app/symbio-service-installation-YuOb/ukraine)
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- [South Korea](https://apptail.io/app/symbio-service-installation-YuOb/south-korea)
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- [Czechia](https://apptail.io/app/symbio-service-installation-YuOb/czechia)

---

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