---
title: "Sync Energy - Reviews, Revenue and Downloads in United Kingdom | Apple App Store"
description: "We've rebranded: Sync Energy is the new name for BG SyncEV!   If you are an installer of our products, you will use the Sync Energy App for all installations whether the Charger is branded Sync Energy"
---

# Sync Energy — United Kingdom
> Charged up sustainability!

![Sync Energy App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/c7/84/25/c78425cf-2f60-0ad6-7b1e-db5995b6a345/AppIcon-0-0-1x_U007emarketing-0-8-0-85-220.png/434x0w.png)

**Developer:** [Unknown](https://apptail.io/developer/unknown-ddR) (United Kingdom)
**Category:** Utilities
**Rating:** 4.8/5 (3,929 ratings)
**Price:** Free
**Bundle ID:** com.redbox.iot.app.luceco.syncenergy
**Store:** Apple App Store
**Country:** United Kingdom
**Version:** 1.4.3 (released 2026-09-24)
**Original Release:** 2024-08-16
**Languages:** English

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/gb/app/app/id6557075265)
**AppTail Page:** [https://apptail.io/app/sync-energy-gvXq/united-kingdom](https://apptail.io/app/sync-energy-gvXq/united-kingdom)

## Sync Energy Description
We've rebranded: Sync Energy is the new name for BG SyncEV!


If you are an installer of our products, you will use the Sync Energy App for all installations whether the Charger is branded Sync Energy or BG SyncEV.


• Sync Energy Branded products will use the New Sync Energy home user App.
• BG Sync EV Branded products will continue to use Monta for the home user App.

Always consult the in-box paperwork which will confirm which home user app should be used, if you need any further assistance, Our UK Technical Support team are always on hand to help.
  
Sync Energy App – A single App from installation through to everyday use!

**For the Home user**

Take full control of your home energy setup – from EV charging to energy management – with the Sync Energy App. Whether you’re using the Wall Charger 2, the Link EV Charger, or the Flow Home Energy Management System, you’re covered.

Key Features:
• One Connected Solution: Whether you have just an EV Charger or a full home energy management system, the Sync Energy App brings everything together in one easy to use app and you can expand your system at any time.
• Streamlined Installation: a single app from installation to day-to-day use with a smooth handover from the installer to end-user, ensures that you'll be up and running in no time, without any complications.
• Auto Solar for Sustainable Charging: allowing you to utilise excess solar power to charge your EV, ensuring you maximise the benefits of clean, renewable energy while reducing your energy bills.
• Tariff Sense – Energy Management: Unlock the full potential of intelligent charging with Tariff Sense which connects to any UK tariff, making it easier than ever to optimise energy usage and reduce your energy bills.


**For the Installer**

Built to save you time on site, the Sync Energy App now supports installs of the Wall Charger 2, Link EV Charger, and Flow Home Energy Management products.


Key Features:
• Effortless Setup: Seamlessly configure your Sync Energy products with just a few taps. Get up and running in no time.
• Seamless Account Management: Create and manage your account with ease. Keep a detailed history of all your installations and track them effortlessly.
• Installer-Centric Design: Our newly revamped interface is built with your workflow in mind. Everything you need is available through a new side-menu, ensuring smoother, more intuitive navigation.
• Enhanced Help Resources: Comprehensive in-app guides help you breeze through the commissioning process, saving you valuable time.
• Instant Access to Support: Quick links to installation manuals, technical support, quick tips, and simple charger LED guides are all within the App.
• Customisable Light & Dark Mode: Choose between light and dark themes to suit your personal preference.
Download the New Sync Energy app today!

## Sync Energy Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/b2/98/f9/b298f9af-2915-d8a0-2957-db5eaa313a4b/IOS_6.5_1284x2778-01.png/1284x2778.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/32/04/e7/3204e717-e025-2134-84a9-0c203bf0e6d5/IOS_6.5_1284x2778-02.png/1284x2778.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/93/8e/ea/938eea24-3ae5-5b9b-87fa-94ebaab443be/IOS_6.5_1284x2778-03.png/1284x2778.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/0d/0b/66/0d0b666a-ac6f-b843-b961-c752ab3d0618/IOS_6.5_1284x2778-04.png/1284x2778.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/79/5f/64/795f64f2-6ff1-ac4e-1a00-3abf7985b927/IOS_6.5_1284x2778-05.png/1284x2778.png)

## Sync Energy Rating Breakdown in United Kingdom
- 5 stars: 3,348 (85%)
- 4 stars: 416 (11%)
- 3 stars: 73 (2%)
- 2 stars: 17 (0%)
- 1 stars: 75 (2%)

## Sync Energy Reviews in United Kingdom

### ****- "Better than Monta"
Like others I found the Monta recommended app for my Stnc EV charger would just stop after a short period of time , not allowing my car to charge.
Changed to the basic Sync Energy app and it just works !
Only problem is I changed my phone from an iPhone 13 to 16 and even after uni stalling and installing the app again I can’t get the Sync Energy notifications again - and can’t see them either under settings -> notifications
-- Microbj, 2025-07-15

### *---- "Absolute garbage - Have to use 3rd party app instead to get my EV charger to work"
I have SyncEnergy EV charger and had all sorts of problems with the EV just charging whenever it felt like, over-riding the chargers schedule settings. It even over ran the schedule when it did work. Since using with 3rd party app - NO issues whatsoever (Monta). The company didn’t seem to have any answers why my charger didn’t have Solar Charging option either, appeared fine with Monta.
-- St00, 2025-06-26

### *---- "Useless"
This app is useless much like the product. Has never worked properly from day one and there’s no customer support at all.
-- hev10003, 2025-06-13

### ***-- "Expect more"
Why doesn’t the app tell you how much a charge costs within the transactions? Would have expected that as a basic feature like other apps. Also, how come there isn’t a boost option? Must it always work on a schedule?
-- FlightAbove, 2025-06-05

### ***** "Works well"
Excellent app
-- JCH_69, 2025-05-22

### ***** "Great app"
I prefer the sync Energy app over the Monta app. Never had any issues during setup or use.
-- Jaxo79, 2025-04-11

### ****- "Works Way Better Than Monta"
I’ve had my charger for over a year now and the app that I was told to use was Monta. In all my time using Monta I don’t think I charged my car once without it stopping early for some bizarre reason. I’ve spent hours of my time chatting with the tech team at Monta (who were excellent, but couldn’t remedy the issue). I’ve been using the Sync Energy app for two weeks now and it just works Perfectly. It’s not as pretty as Monta but I’d sacrifice aesthetics for an app that functions.
-- Selb14, 2025-04-09

### ***** "Thanks Chris….."
Was quite a lengthy process but thanks to Chris from the team we managed to get it up and running. ☺️
-- Mark mc66, 2025-02-24

### *---- "Poor Implementation"
The old BG Sync app worked. It didn’t have the nicest UI but I was able to configure the charging point. Now, this app won’t even connect. It just keeps saying ‘No Devices Found’ despite me standing right next to a device. I’m pretty sure I’m locked out of my own charging point..
-- Ratbag690, 2025-02-15

### *---- "Wow! Awful!"
I told myself I wouldn’t buy a cheap EV charger. Well more fool me. This app is horrendously frustrating to use. I’ve installed EVs for a long time and should have stuck to my guns and went Zappi or Hypervolt. 

Everytime I send a command, it will say successful then almost at the same time say failed. I have to physically go to my car and disconnect it to tell the charger to stop charging and scheduled timing is really bad. Sort it out Luceco.
-- Hid3n, 2025-02-04

[View all Sync Energy reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews)


## Sync Energy Store Rankings
| Chart | Country | Category | Rank |
|-------|---------|----------|------|
| Top Free | United Kingdom | Utilities | #167 |
| Top Free | Ireland | Utilities | #167 |



## Sync Energy Available In
- [United Kingdom](https://apptail.io/app/sync-energy-gvXq/united-kingdom)
- [Ireland](https://apptail.io/app/sync-energy-gvXq/ireland)
- [Spain](https://apptail.io/app/sync-energy-gvXq/spain)
- [United States](https://apptail.io/app/sync-energy-gvXq/united-states)
- [Nigeria](https://apptail.io/app/sync-energy-gvXq/nigeria)
- [New Zealand](https://apptail.io/app/sync-energy-gvXq/new-zealand)
- [Belgium](https://apptail.io/app/sync-energy-gvXq/belgium)
- [Denmark](https://apptail.io/app/sync-energy-gvXq/denmark)
- [Italy](https://apptail.io/app/sync-energy-gvXq/italy)
- [China](https://apptail.io/app/sync-energy-gvXq/china)
- [Singapore](https://apptail.io/app/sync-energy-gvXq/singapore)
- [Estonia](https://apptail.io/app/sync-energy-gvXq/estonia)
- [Egypt](https://apptail.io/app/sync-energy-gvXq/egypt)
- [Finland](https://apptail.io/app/sync-energy-gvXq/finland)
- [France](https://apptail.io/app/sync-energy-gvXq/france)
- [Greece](https://apptail.io/app/sync-energy-gvXq/greece)
- [Croatia](https://apptail.io/app/sync-energy-gvXq/croatia)
- [Israel](https://apptail.io/app/sync-energy-gvXq/israel)
- [Iceland](https://apptail.io/app/sync-energy-gvXq/iceland)
- [Jamaica](https://apptail.io/app/sync-energy-gvXq/jamaica)
- [Japan](https://apptail.io/app/sync-energy-gvXq/japan)
- [South Korea](https://apptail.io/app/sync-energy-gvXq/south-korea)
- [Kuwait](https://apptail.io/app/sync-energy-gvXq/kuwait)
- [Kazakhstan](https://apptail.io/app/sync-energy-gvXq/kazakhstan)
- [Lebanon](https://apptail.io/app/sync-energy-gvXq/lebanon)
- [Malaysia](https://apptail.io/app/sync-energy-gvXq/malaysia)
- [Philippines](https://apptail.io/app/sync-energy-gvXq/philippines)
- [Poland](https://apptail.io/app/sync-energy-gvXq/poland)
- [Portugal](https://apptail.io/app/sync-energy-gvXq/portugal)
- [Qatar](https://apptail.io/app/sync-energy-gvXq/qatar)
- [Romania](https://apptail.io/app/sync-energy-gvXq/romania)
- [Russia](https://apptail.io/app/sync-energy-gvXq/russia)
- [Saudi Arabia](https://apptail.io/app/sync-energy-gvXq/saudi-arabia)
- [Slovenia](https://apptail.io/app/sync-energy-gvXq/slovenia)
- [Suriname](https://apptail.io/app/sync-energy-gvXq/suriname)
- [Thailand](https://apptail.io/app/sync-energy-gvXq/thailand)
- [Taiwan](https://apptail.io/app/sync-energy-gvXq/taiwan)
- [Angola](https://apptail.io/app/sync-energy-gvXq/angola)
- [Vietnam](https://apptail.io/app/sync-energy-gvXq/vietnam)
- [Argentina](https://apptail.io/app/sync-energy-gvXq/argentina)
- [Australia](https://apptail.io/app/sync-energy-gvXq/australia)
- [Azerbaijan](https://apptail.io/app/sync-energy-gvXq/azerbaijan)
- [Brazil](https://apptail.io/app/sync-energy-gvXq/brazil)
- [Belarus](https://apptail.io/app/sync-energy-gvXq/belarus)
- [Canada](https://apptail.io/app/sync-energy-gvXq/canada)
- [Colombia](https://apptail.io/app/sync-energy-gvXq/colombia)
- [Czechia](https://apptail.io/app/sync-energy-gvXq/czechia)
- [Germany](https://apptail.io/app/sync-energy-gvXq/germany)
- [Algeria](https://apptail.io/app/sync-energy-gvXq/algeria)

---

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