tado°

Pre-sets please, I have 7 rooms and at the moment each room has to be adjusted individually for different circumstances.

I’ve been unable to open the app for about a month now on both my phone and iPad - spinning wheel of death

This app is okay - it does what it says on the tin and lets you turn your heating on and off. However, I was a little naive when running to make the home ‘smart’ as you think it’s the best idea. After a week or so, you lose the “premium” features unless you pay a subscription. Meaning this is now just my old heating system, but I can control it from my phone rather than the wall unit. My issue with smart tech and why I’m reluctant to invest further - you pay hundreds for the devices, but then need to also pay a monthly subscription forever to actually unlock the features advertised. Also - if Tado closed down for whatever reason and the app stopped working … that’s it. It may still work with Homekit due to the Tado Bridge but any fancy features would be a thing of the past. I refuse to pay a subscription fee so I’m left with my old heating system, but I use my phone instead. No other advantage. Have a good think before rushing to put smart bulbs, heating, CCTV and all sorts across your house to replace traditional systems.

Tado works really well and is relatively easy install & set up. We managed and we are in our late 60’s. So if we can do it, anyone can, but you need to be follow the instructions carefully, be very patient & contact Tado. Who will eventually send you detailed instructions to set it up with you particular boiler. I installed one at my 90 year old, millionaire, stepmother’s house. So she couldn’t turn off her heating and hot water off to save money. Unfortunately, switching off her heating was making her house cold, damp & it had started growing mould on the walls in the kitchen & bathrooms. Anyway my only complaint is about the Tado operating system : for most people I am sure it will not be a problem. However, I couldn’t have two Tado systems operating from one phone. This was because, for some reason. I couldn't switch between emails addresses on the app & obviously I could not download the app twice for two different addresses etc. In the end I had to buy a new iPad. I use the new email adress, I had set up for her. To operate her Tado system. If I had known all this Ibefore I bought her Tado. I would have opted for a different brand. So I could operate both systems from my phone.

So far since having new boiler installed Tado have been so helpful

Internet bridge will not connect, unable to get help

Tado is a superb system, fully integrated, that enables me to manage the home environment in situ and remotely. I would thoroughly recommend the system to you. As the outside temperature drops, I note that the tado radiator valves manage the room temperatures and maintain the overall warmth of the house. A very clever system!

It used to work fine but the app has now become unresponsive. It works on mobile data but not on WiFi. All hardware is connected and internet is working fine. Help desk option is really useless. They simply asked me to uninstall and reinstall the application. But once you uninstall the application there is no way to sign back in. Their signin option doest work. Avoid.

Last month can’t connect to server from iPhone

When you manually adjust the thermostat on the wall, the App doesn’t override it at the next schedule change point. So if I set the temp manually to 25 and the next schedule change point is an hour later - 12 degrees it doesn’t change ? And stays on all night at 25 ?