---
title: "Talkdesk Conversations - Reviews, Revenue and Downloads in United States | Apple App Store"
description: "TalkdeskⓇ Conversations Mobile App is a native mobile contact center that puts the power of Talkdesk in an agent’s mobile phone, tablet, or smartwatch.   Superior call handling on the go Empower agent"
---

# Talkdesk Conversations — United States

![Talkdesk Conversations App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/9e/e5/ad/9ee5ad47-2730-79cb-0a71-32f16b872258/AppIcon-0-0-1x_U007emarketing-0-8-0-85-220.png/400x400bb.png)

**Developer:** [Talkdesk](https://apptail.io/developer/talkdesk-wqUb)
**Category:** Business
**Rating:** 2.4/5 (41 ratings)
**Price:** Free
**Bundle ID:** com.talkdesk.Agent
**Store:** Apple App Store
**Country:** United States
**Version:** 6.8.4 (released 2026-09-04)
**Original Release:** 2019-06-28

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id1441412789)
**AppTail Page:** [https://apptail.io/app/talkdesk-conversations-vbQ/united-states](https://apptail.io/app/talkdesk-conversations-vbQ/united-states)

## Talkdesk Conversations Description
TalkdeskⓇ Conversations Mobile App is a native mobile contact center that puts the power of Talkdesk in an agent’s mobile phone, tablet, or smartwatch. 

Superior call handling on the go
Empower agents to professionally handle customer conversations on any device. Conversations Mobile App has all the functionality agents expect, including call controls, status settings, dispositions.

Customer service beyond the contact center
Give every frontline employee the power to deliver exceptional customer experiences by extending Talkdesk beyond the call center to field technicians, outside sales, or location-based workers.

Connect to critical information
Integrate with your favorite CRM or Helpdesk systems, providing agents with quick access to customer context, and time-saving automations.

Stay in the know
Stay on top of key performance metrics with reporting options that are designed to help you better manage remote teams and optimize your customer experience.

FEATURES:
- Inbound and outbound calls
- Sending, receiving and managing SMS
- Status synced with Talkdesk ACD
- Dispositions and notes
- Warm and blind transfers
- Conference and agent-to-agent calls
- Managing call recordings
- Voicemails
- Integration with Talkdesk Analytics & Insights
- Integration with Salesforce and Zendesk
- Dark mode and Light mode
- Version for tablets and smart watch
- Siri and iOS Shortcuts support

## Talkdesk Conversations Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource122/v4/cc/ee/de/cceedecd-96b6-a927-ec87-a9080e30aa90/6c1de7a5-781b-4d0b-bdb0-6d2bc7d9fd70_1_Appstore_iPhone_X_Copy@2x.jpg/1284x2778.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource122/v4/bf/cb/50/bfcb50e1-f57b-a388-d0af-007cb4fffc1f/756ed2f3-40b6-4259-8e5f-a7912e62f12f_2_Appstore_iPhone_X_Copy@2x.jpg/1284x2778.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource122/v4/4d/5f/1b/4d5f1b82-0d93-f353-f2cc-9f33b89dda2c/8002382f-e797-4178-a284-66ab330c0110_3_Appstore_iPhone_X_Copy@2x.jpg/1284x2778.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource112/v4/10/fa/6c/10fa6c3f-51e9-0fe9-5987-dabe487574fa/f3fdbf7d-e450-4d79-8018-4e26f2fb24b7_4_Appstore_iPhone_X_Copy@2x.jpg/1284x2778.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource112/v4/89/05/c6/8905c674-7e74-8b4e-2718-2e23c4fe1963/0db13ca4-6a46-465e-a348-6c51cb27e798_5_Appstore_iPhone_X_Copy_3@2x.jpg/1284x2778.png)
- [Screenshot 6](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource122/v4/ce/b8/22/ceb82284-bbcd-8d1f-9d1f-35162cbde78e/bee1a2b3-b400-4168-967b-e9bb89ed2d1c_5_Appstore_iPhone_X_Copy@2x.jpg/1284x2778.png)

## Talkdesk Conversations Rating Breakdown in United States
- 5 stars: 10 (24%)
- 4 stars: 3 (7%)
- 3 stars: 3 (7%)
- 2 stars: 3 (7%)
- 1 stars: 22 (54%)

## Talkdesk Conversations Reviews in United States

### *---- "Does not do what it’s supposed to"
This thing want do anything right. Waste of time app.
-- Guy10111, 2025-08-29

### ***-- "Needs improvement"
Decent app. Call disposition doesn’t always show up at end of call but puts me in “After Call” status. Doesn’t let me see dashboards from app.
-- Lo11Lo, 2025-03-25

### *---- "The phone system that can’t make calls"
I have been using talkdesk for 4 years and from the beginning knew it wasn’t up to the standard vs other options in the market. The integration was tedious and completely stopped our teams ability to do their jobs. We had a phone system that wasn’t making calls, wasn’t taking inbound calls, and still to this day drops calls. We have been asking our rep for simple updates to make the app more efficient but they constantly ignore and abandon. To this day we  get errors and more and more underlying issues. Use someone else!
-- Gilbertmusatova, 2025-03-13

### *---- "Please help"
My incoming calls are not registering at all, it shows I’m available, but it will not let me actually answer the calls
-- Vdiddy9, 2024-03-28

### *---- "Worst phone service ever and app"
My company of also around 300 employees just got Talk Desk app and phone and it’s awful. The services are a mess.   It doesn’t tell us when calls are missed , no voicemails, and it doesn’t have the ability to ring from the click to dial to a cell phone when employees are all remote. Lastly you can’t get a call in when you are on the phone  - even the 80s had call waiting. It’s been a month and it’s hurting our sales rep business. Our previous service was way better.
-- DJ TFM, 2022-03-01

### *---- "Useless App"
My company switched to Talkdesk and this app is terrible. You can’t even check voicemail on the app and their support team & development team never have answers for anything. Switching to this phone provider was a mistake.
-- Chikenfingersub, 2021-09-23

### **--- "Wish I could use it..."
Chained to my desk because I cannot sign in to this app no matter what I do. Wish it worked.
-- Wunderhund, 2020-12-24

### ****- "easy to use!"
i enjoy talkdesk. i think it is very easy to use and super helpful. the only things i would change is adding the ability to see voicemails in the app, and i can’t figure out if you’re able to transfer calls to other agents through the app. that would be nice!!
-- kcbooth, 2020-09-18

### *---- "Worst Business App for Outside Sales People"
Our company of 300 employees recently switched over to Talkdesk from Dialpad. Worst decision ever. For outside sales reps the app is almost completely useless. I get redirected unknown numbers all the time, there’s little no UI/UX on the app itself so good luck doing anything within the app, the outbound ringer is beyond annoying, and the list goes on and on. There are numerous free apps that are better. I’ve voiced my concerns but will now need to formally file an IT concern as it genders my ability to do my job.
-- TylerSellers, 2020-05-08

### *---- "Stay far away from this company"
This app has almost zero functionality. The sales team promised that they had a mobile and so I expected something at least comparable to Ring Central - where we could text, see voicemails, see our contacts in Salesforce, see a lengthy call history, or at least the last 10 calls, and be able to disposition calls. There hasnt been one single new feature or new functionality added since the first release of the app and yet the sales team promised frequent updates and the best phone software of any company.  The sales team lied about everything and I am not exaggerating. They give away $25 amazon cards to anyone who will write a positive review in order to hide the bad reviews but look for them - they are correct. The thing I am most angry about? They forced a 3 year contract on us while promising that if we were not happy we could cancel. When they finally let us on the mobile app, we tried to cancel because the app did not let our salespeople text our customers or see voicemails or call history, Andrew they became VERY mean and threatening. It is critical that we have those two functions and it has been almost a year and not one single update. They must have the slowest developers in the world.  And yes, it logs you out all of the time so you miss your calls. We were conned.
-- victim of rudeness, 2020-03-14

[View all Talkdesk Conversations reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews)




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## Talkdesk Conversations Available In
- [United States](https://apptail.io/app/talkdesk-conversations-vbQ/united-states)
- [Portugal](https://apptail.io/app/talkdesk-conversations-vbQ/portugal)
- [Canada](https://apptail.io/app/talkdesk-conversations-vbQ/canada)
- [United Kingdom](https://apptail.io/app/talkdesk-conversations-vbQ/united-kingdom)
- [France](https://apptail.io/app/talkdesk-conversations-vbQ/france)
- [Germany](https://apptail.io/app/talkdesk-conversations-vbQ/germany)
- [Russia](https://apptail.io/app/talkdesk-conversations-vbQ/russia)
- [Netherlands](https://apptail.io/app/talkdesk-conversations-vbQ/netherlands)
- [Kazakhstan](https://apptail.io/app/talkdesk-conversations-vbQ/kazakhstan)
- [Colombia](https://apptail.io/app/talkdesk-conversations-vbQ/colombia)
- [Mexico](https://apptail.io/app/talkdesk-conversations-vbQ/mexico)
- [Indonesia](https://apptail.io/app/talkdesk-conversations-vbQ/indonesia)
- [Ireland](https://apptail.io/app/talkdesk-conversations-vbQ/ireland)
- [Israel](https://apptail.io/app/talkdesk-conversations-vbQ/israel)
- [India](https://apptail.io/app/talkdesk-conversations-vbQ/india)
- [Italy](https://apptail.io/app/talkdesk-conversations-vbQ/italy)
- [Kuwait](https://apptail.io/app/talkdesk-conversations-vbQ/kuwait)
- [Lebanon](https://apptail.io/app/talkdesk-conversations-vbQ/lebanon)
- [Malaysia](https://apptail.io/app/talkdesk-conversations-vbQ/malaysia)
- [New Zealand](https://apptail.io/app/talkdesk-conversations-vbQ/new-zealand)
- [Peru](https://apptail.io/app/talkdesk-conversations-vbQ/peru)
- [Romania](https://apptail.io/app/talkdesk-conversations-vbQ/romania)
- [Sweden](https://apptail.io/app/talkdesk-conversations-vbQ/sweden)
- [Singapore](https://apptail.io/app/talkdesk-conversations-vbQ/singapore)
- [Suriname](https://apptail.io/app/talkdesk-conversations-vbQ/suriname)
- [Thailand](https://apptail.io/app/talkdesk-conversations-vbQ/thailand)
- [Ukraine](https://apptail.io/app/talkdesk-conversations-vbQ/ukraine)
- [South Africa](https://apptail.io/app/talkdesk-conversations-vbQ/south-africa)
- [Argentina](https://apptail.io/app/talkdesk-conversations-vbQ/argentina)
- [Australia](https://apptail.io/app/talkdesk-conversations-vbQ/australia)
- [Azerbaijan](https://apptail.io/app/talkdesk-conversations-vbQ/azerbaijan)
- [Brazil](https://apptail.io/app/talkdesk-conversations-vbQ/brazil)
- [Belarus](https://apptail.io/app/talkdesk-conversations-vbQ/belarus)
- [Switzerland](https://apptail.io/app/talkdesk-conversations-vbQ/switzerland)
- [Dominican Republic](https://apptail.io/app/talkdesk-conversations-vbQ/dominican-republic)
- [Algeria](https://apptail.io/app/talkdesk-conversations-vbQ/algeria)
- [Ecuador](https://apptail.io/app/talkdesk-conversations-vbQ/ecuador)
- [Egypt](https://apptail.io/app/talkdesk-conversations-vbQ/egypt)
- [United Arab Emirates](https://apptail.io/app/talkdesk-conversations-vbQ/united-arab-emirates)
- [Honduras](https://apptail.io/app/talkdesk-conversations-vbQ/honduras)
- [Uganda](https://apptail.io/app/talkdesk-conversations-vbQ/uganda)

---

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