---
title: "TalkTalk - Reviews, Revenue and Downloads in United Kingdom | Apple App Store"
description: "The TalkTalk App lets you take control of your broadband. Manage billing, view your plan details, update your information, adjust your security settings and access quick support when you need it. You "
---

# TalkTalk — United Kingdom
> Enhanced TalkTalk app updates

![TalkTalk App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/fb/47/77/fb4777b1-5342-7911-2491-b32e4bed75ef/AppIcon-1x_U007ephone-0-1-0-P3-85-220-0.png/434x0w.png)

**Developer:** [TALKTALK TELECOM](https://apptail.io/developer/talktalk-telecom-BsZb) (United Kingdom)
**Category:** Utilities
**Rating:** 1.6/5 (99 ratings)
**Price:** Free
**Bundle ID:** uk.co.talktalk
**Store:** Apple App Store
**Country:** United Kingdom
**Version:** 3.8.0 (released 2026-03-31)
**Original Release:** 2024-05-15
**Languages:** English

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/gb/app/app/id6446115390)
**AppTail Page:** [https://apptail.io/app/talktalk-tjZp/united-kingdom](https://apptail.io/app/talktalk-tjZp/united-kingdom)

## TalkTalk Description
The TalkTalk App lets you take control of your broadband. Manage billing, view your plan details, update your information, adjust your security settings and access quick support when you need it. You can also view and manage TV and broadband add‑ons as part of your service.
AVAILABILITY – We’re rolling the app out to all TalkTalk broadband customers over the next 12 months. If you can’t log in yet, hang tight — we’ll let you know when we reach you.

## TalkTalk Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/e0/8f/a9/e08fa920-f2f2-1055-dffc-4a0c99ff02bc/1.jpg/1290x2796.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/d4/1e/e1/d41ee1a0-9863-4be0-55ab-ac976c0bdfc9/2.jpg/1290x2796.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/56/03/65/560365a5-1808-351b-f9b3-d4ca761c04d5/4.jpg/1290x2796.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/e4/96/79/e49679bd-4bc4-d181-ce81-fbbcc32ac10f/3.jpg/1290x2796.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/e8/07/c7/e807c780-75f9-1901-e467-1d0a936e0655/5.jpg/1290x2796.png)
- [Screenshot 6](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/7d/f9/c1/7df9c16e-5281-4b10-f222-fd4b656408f3/6.jpg/1290x2796.png)
- [Screenshot 7](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/a7/81/51/a781519d-0ef2-7c94-0672-b8844148947b/7.jpg/1290x2796.png)

## TalkTalk Rating Breakdown in United Kingdom
- 5 stars: 10 (10%)
- 4 stars: 3 (3%)
- 3 stars: 2 (2%)
- 2 stars: 1 (1%)
- 1 stars: 83 (84%)

## TalkTalk Reviews in United Kingdom

### *---- "What is the point!?"
There is nothing in this app. Only a link that takes you to the website, that then crashes anyway. Don’t waste your storage space. A massive fail for TT.
-- Foxy_licious, 2024-12-06

### ***** "Amazing app"
I love this app and I don’t recommend listing to 1 star reviews they are a lie this app is really good 😄😄😄😄👍🏻
-- bvcxzbnm 5432112345, 2024-11-09

### *---- "Not recognised"
I go through the login process click address then it say you don’t have full fibre in your area! I’m connected to full fibre 900! Spent  total of over an 1 ½ hours trying to get sorted on the phone with someone but have now given up. Come on talk talk get it sorted please.
-- GnB66, 2024-10-16

### *---- "TalkTalk Plus service isn&#039;t available?"
I&#039;m an out of contract existing customer trying to upgrade to Full Fibre 900. The website says no problem, but it asked me to use this app to place my order.  When I log in to this app, I get a message that the service isn&#039;t available to me. 

I spent an hour on web chat only to be told to call customer services tomorrow. It shouldn&#039;t be so hard to give you my money. 😭
-- KimmyCanucker, 2024-09-22

### *---- "Terrible!"
This App must be an embarrassment to TalkTalk. It just doesn’t work. Apple should intervene and remove it from the store. How can this even be available for download? Zero stars.
-- GL0D, 2024-09-19

### *---- "Totally Rubbish."
I was transferred to TALKTALK by my previous supplier. Nothing but problems since then.The App is useless, full of code errors, crashes, won’t allow you to progress through searches or complete a purchase. Unable to contact anyone customer service support.Things are jus as bad when attempting to contact by phone!! Total nightmare company.
-- judge Rinder, 2024-08-19

### *---- "Doesn’t work!"
Keeps crashing, doesn&#039;t recognise my email, when i do eventually log in , it logs me
Out after 20 mins and we are back to error! 

And repeat!
-- techyhazza, 2024-08-14

### *---- "Worst App i have ever downloaded in 17yrs of Apple ownership"
By far the worst app I have ever downloaded in 17yrs of iPhone ownership. Constantly needs to be deleted and re-download every time you want to login to it. Last update hasn’t actually fixed any issues.
-- Yer Old Dear, 2024-08-12

### *---- "App doesn’t work / customer service are useless"
The app crashes all the time so for Plus customers who are told “you must manage your acct from the app” it becomes an impossible task! Customer service say their system hasn’t yet been updated to recognise Plus customer acct numbers (?!) so they can’t help either. Totally useless from start to finish!
-- Sazzmcclazz, 2024-08-08

### *---- "TalkTalk to the hand"
New TalkTalk customer on fibre broadband. Rapid in my lounge near router but poor coverage through other parts of house. Need boosters please but can’t get through on app or phone - or register online.
-- WhiteHeatX, 2024-08-06

### *---- "App crashing"
You have to fix the app ASAP if this is the only way we can access or account.
-- Rydo Moran, 2024-08-06

### *---- "Faulty app"
Throws me out of app within a few clicks, cannot contact support, calls to TalkTalk or general support is like being slapped with a brick wall and refusal to help especially when specifically stated “APP DOES NOT WORK”
I am on latest iOS &amp; app is upto date
Further attempts to login says email login address not recognised or incorrect… at the bottom it says: got a problem? Message us… tap this and… you guessed it… Error, retry … this is a looped message
Uninstalled and tried again to no avail
-- An0nym0used, 2024-08-05

### *---- "Awful App unusable"
The app keeps crashing, have delete and reinstall every time I want to use it. When logging in you have to use a passcode sent to your email. PLEASE FIX!!!!
-- Sjbond71, 2024-08-05

### *---- "Needs fixed"
I’m a new customer and have to delete and reinstall every time I want to use this app it needs fixed doesn’t let you log in and crashes!
-- demixoxoxxx, 2024-08-04

### *---- "Disgraceful company"
I have had the same issue as everyone else, but I cannot get another network to install because City fibre is tied in with TalkTalk now and won&#039;t install nobody and I can&#039;t get a hold of them either this has got to be the biggest nightmare ever no Internet no nothing nowadays absolute shambles and advise to stay away.
-- garyhindu, 2024-08-04

### *---- "App doesn’t work"
Same as most. Have to delete and reinstall app every time I need to use. Surely they can fix this
-- Deano811, 2024-08-02

### *---- "Awful"
You literally have to uninstall the app and reinstall every time you go into it… it just comes up error every single time.
-- stfe, 2024-07-26

### *---- "Terrible"
App is awful, considering it’s the only line of communication to TalkTalk it is not fit for purpose. It crashes after exiting each use and requires a full reinstall and subsequent code verification each time you want to use it again. Halfway through a chat session it looses connection to the server requiring yet another reinstall, at which point sometimes the customer service operator has ended the chat line meaning you have to wait and provide all the same information again. When booking an install date the app then displays a different time window to what was booked, and then at a later date was showing my install had been cancelled requiring a check with the customer services that it was in fact still going ahead. Severe improvements required if you are not going to offer other means of communication.
-- C64838462773, 2024-07-26

### *---- "Error 80004"
Please fix this bug, every time you close the app the next time you try to open the app it crashes with error 80004. This really makes the app unusable
-- Tswana22, 2024-07-23

### *---- "New customer and regretting my decision"
New customer to TalkTalk and need the plus app to access my account, but the app doesn’t work. Error 80004 on start up, can’t log in, can’t contact support and cant do anything online as a plus customer everything is done through the app.
 Honestly thinking about cancelling my installation. They can’t get an app thats your only way of checking your account to work, what hope does the internet have of working?
-- splashofginger, 2024-07-22

[View all TalkTalk reviews and detailed analytics on AppTail](https://apptail.io/account/signup?utm_campaign=ai-crawl&amp;utm_content=reviews)


## TalkTalk Store Rankings
| Chart | Country | Category | Rank |
|-------|---------|----------|------|
| Top Free | United Kingdom | Utilities | #155 |




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