---
title: "TeamSupport - Reviews, Revenue and Downloads in United States | Apple App Store"
description: "*****YOU MUST BE A TeamSupport CUSTOMER TO LOG-IN AND USE THIS APP*****  Provide better support to your business customers with the TeamSupport app for iOS. With the power of the TeamSupport app you c"
---

# TeamSupport — United States

![TeamSupport App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple116/v4/0a/95/44/0a9544e5-7350-da5c-1c5b-2f1783528c54/AppIcon-0-0-1x_U007emarketing-0-0-0-10-0-0-sRGB-0-0-0-GLES2_U002c0-512MB-85-220-0-0.png/434x0w.png)

**Developer:** [TEAMSUPPORT](https://apptail.io/developer/teamsupport-ztje)
**Category:** Business
**Rating:** 3.5/5 (29 ratings)
**Price:** Free
**Bundle ID:** com.teamsupport.teamsupport
**Store:** Apple App Store
**Country:** United States
**Version:** 1.1.5 (released 2023-03-29)
**Original Release:** 2018-02-01
**Languages:** English

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id1323200501)
**AppTail Page:** [https://apptail.io/app/teamsupport-nzDh/united-states](https://apptail.io/app/teamsupport-nzDh/united-states)

## TeamSupport Description
*****YOU MUST BE A TeamSupport CUSTOMER TO LOG-IN AND USE THIS
APP*****

Provide better support to your business customers with the TeamSupport app
for iOS. With the power of the TeamSupport app you can view, assign, and edit
tickets on the go, respond to customer requests, collaborate with your team to
resolve issues faster, view information at the customer (both company and contact level), and keep up to date with internal discussions.

TeamSupport is customer support software built for business to business (B2B)
to help you simplify communication, understand your business customers
better, and increase customer satisfaction.

Key Features:

* Get a quick overview of agent and customer activity within TeamSupport
* View and search for all tickets in your TeamSupport account
* Update tickets including ticket assignment, group, severity, and more
* Add public (customer-facing) or private (internal-facing) actions to tickets
* Get detailed custom field information that is applicable to each unique ticket
* View and search for customers at both the company and contact level
* Limitless scrolling simplifies app navigation and speeds search
* View and post to Water Cooler for better collaboration
* Single tap logout for users managing multiple TeamSupport accounts
Download the TeamSupport app today and stay tuned for future updates and
improvements!

*****You must be a TeamSupport customer to use this app*****

Testimonials
-- -- -- -
“TeamSupport has helped communication and organization of current customer
issues between my team- without the ability to track, customize, and respond in
such a great ticketing system, we wouldn't be as efficient serving our clients” –
Trisha Evans, ICANotes

“TeamSupport is our company's most vital tool to our success in customer
satisfaction. It's efficient, organized, and perfectly powerful for every instance
we use it in.” - Spencer Michaels, A.C.T. Lighting

“A large amount of information at your fingertips. Staying organized and on task
is easier with Team Support” – Patricia Burton, Tenmast


## TeamSupport Rating Breakdown in United States
- 5 stars: 15 (52%)
- 4 stars: 1 (3%)
- 3 stars: 3 (10%)
- 2 stars: 4 (14%)
- 1 stars: 6 (21%)

## TeamSupport Reviews in United States

### **--- "Very lacking"
The mobile version is extremely lacking. All you can do is look at tickets and sometimes respond. 

* You are unable to search for tickets.
* Unable to create new tickets.
* Unable to see or add attachments
* Unable to edit comments

There is much lacking with this app.
-- John B 200, 2024-04-29

### *---- "This app is absolutely terrible"
We were told when we signed onto this service two years ago that this app is under development. It has not changed a single iota in that entire time. You cannot manage or massage the column views at all in the application. You can search through files, but you cannot change your default views. It is a complete waste of time! It is making us even consider scrapping this entire project and moving to another provider. Very disappointed in the amount of money we spend with this company, and get absolutely no development at all on the application.
-- Terrelliott, 2023-09-13

### **--- "Better off using the web version"
I love the full version of Team Support.

The mobile versions not so much. Here’s why:

1. Still can’t open a new case. When I am on site and a customer asks for help with some new issue I can’t open a case to keep notes in unless I go back to my laptop. 

2. No view of the knowledge base from the mobile app. We have started putting more and more things in the built in knowledge base but you can’t even see the knowledge base from the mobile apps. (Well at least the iOS versions. I don’t know if Android is different.)

3. iPad is a non-starter since the app doesn’t support landscape mode.
-- r3ichardson, 2023-04-13

### *---- "Don’t waste your time"
App is mostly useless. Won’t load tickets about 99% of the time.  Apparently there is no interest from the company in making it work.
-- Noyb2012, 2021-11-16

### *---- "Waste of time"
Cannot create tickets, attachments don’t even show up. Lacking almost everything from the web version. What is the point of having an app to a ticket system, when basic functions of managing and creating your tickets is absent?? Do yourself a favor and just stick with the web app.
-- Lord Devolus, 2020-02-19

### ***-- "Moderately helpful"
This app would be much better if you could actually create tickets on it. Sometimes when on the go I don’t have time to run to the nearest computer when I think of a ticket that I need to create. Having this at my fingertips would make things much easier. Just a thought. Other than that it’s pretty helpful being able to go in and modify or change status on already open tickets.
-- smelly_feofil, 2019-09-04

### *---- "Needs Updates"
Good start but needs more frequent updates.
-- Cuz-74, 2019-01-30

### **--- "does not render propery on iphone x"
chops off portion of bottom toolbar
-- Zach az, 2018-05-24

### ****- "I’m on board."
Great 1st version. Very basic but I’ll take simple and stable any day. 
Change My Closed to All Open. That would be far more useful. 
Then add ability to see tasks next,  then you’ll forever change my life. 

Giving in 4 stars bc it’s got a long way to go hit great start.
-- Puccamix19908, 2018-03-22

### ***** "All my tickets in the palm of my hand!"
So happy I now have an easy to use app in the palm of my hand so I can manage my tickets from anywhere. This is a great tool!
-- NicH_014, 2018-02-13

[View all TeamSupport reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews)



## TeamSupport Discovered Keywords
- google chrome desktop
- teamviewer quicksupport
- teamviewer qs
- tvqs

## Apps Similar to TeamSupport
- [SKY Unite 24](https://apptail.io/app/sky-unite-24-hpgb/united-states)
- [TLCC - Tessitura Network](https://apptail.io/app/tlcc-tessitura-network-Jycc/united-states)
- [HCTC 2025](https://apptail.io/app/hctc-2025-LMHc/united-states)
- [ShipHero WMS Mobile](https://apptail.io/app/shiphero-wms-mobile-xsKc/united-states)
- [ProfitAbility by ProfitSword](https://apptail.io/app/profitability-by-profitsword-kQed/united-states)
- [iPIMM SCM](https://apptail.io/app/ipimm-scm-UHqe/united-states)
- [iPIMM Buddy](https://apptail.io/app/ipimm-buddy-wLre/united-states)
- [HappyFox Help Desk 2.0](https://apptail.io/app/happyfox-help-desk-20-jxDh/united-states)
- [HappyFox Helpdesk](https://apptail.io/app/happyfox-helpdesk-mxDh/united-states)
- [WPA](https://apptail.io/app/wpa-icGj/united-states)

## TeamSupport Available In
- [United States](https://apptail.io/app/teamsupport-nzDh/united-states)
- [United Kingdom](https://apptail.io/app/teamsupport-nzDh/united-kingdom)
- [Argentina](https://apptail.io/app/teamsupport-nzDh/argentina)
- [Chile](https://apptail.io/app/teamsupport-nzDh/chile)
- [Indonesia](https://apptail.io/app/teamsupport-nzDh/indonesia)
- [Israel](https://apptail.io/app/teamsupport-nzDh/israel)

---

## About AppTail

[AppTail](https://apptail.io) is a mobile app intelligence platform providing app analytics, ASO (App Store Optimization) tools, keyword tracking, competitor analysis, revenue estimates, and review monitoring for iOS App Store apps. Track your app's performance, discover ranking keywords, monitor competitors, and analyze market trends.

- [Search Apps](https://apptail.io)
- [Top Charts](https://apptail.io/top-iphone-apps)
- [Sign Up for Full Access](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=footer)

*Data provided by [AppTail](https://apptail.io) - Mobile App Intelligence Platform*