---
title: "Tech Pack Insurance - Reviews, Revenue and Downloads in United Kingdom | Apple App Store"
description: "Download the Tech Pack Insurance app and help will always be at hand for devices covered on your Barclays Tech Pack or Tech Pack Lite.     If you’re a Barclays Tech Pack or Tech Pack Lite customer, yo"
---

# Tech Pack Insurance — United Kingdom

![Tech Pack Insurance App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/f9/66/16/f966167b-4926-0df6-f196-4aab853da174/appicon-1x_U007emarketing-0-8-0-85-220-0.png/400x400bb.png)

**Developer:** [Lightning E-Com](https://apptail.io/developer/lightning-e-com-OLhKm) (United Kingdom)
**Category:** Utilities
**Rating:** 4.7/5 (20,215 ratings)
**Price:** Free
**Bundle ID:** com.barclays.techpack
**Store:** Apple App Store
**Country:** United Kingdom
**Version:** 14.07.00 (released 2026-05-12)
**Original Release:** 2021-04-20

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/gb/app/app/id1559014734)
**AppTail Page:** [https://apptail.io/app/tech-pack-insurance-Rxy/united-kingdom](https://apptail.io/app/tech-pack-insurance-Rxy/united-kingdom)

## Tech Pack Insurance Description
Download the Tech Pack Insurance app and help will always be at hand for devices covered on your Barclays Tech Pack or Tech Pack Lite.  
 
If you’re a Barclays Tech Pack or Tech Pack Lite customer, you can use this app to file a claim for your covered mobile phone or gadget.
 
You’ll also get access to our industry-leading support, including videos, guides and FAQs to help you solve problems with your device. The app can even help you decide whether you should file a claim.

## Tech Pack Insurance Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/Purple122/v4/6b/d9/5e/6bd95e10-9a9a-fb03-b81d-cc51926e2f20/8dee7d7c-7ef9-4a26-96fd-579a3247a243_iPhone_4_3.5_inch_Promo_Screen_1.png/640x960.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/Purple122/v4/c4/b4/de/c4b4defc-02ee-a3b4-b31c-25baffb4489b/cc8e0ffa-f517-4468-8d3b-a56d14ad317c_iPhone_4_3.5_inch_Promo_Screen_2.png/640x960.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/Purple112/v4/96/37/40/963740a7-1b3d-3727-15f2-2f1c8bb32dbe/94c629bc-813a-4e0c-8a4d-da82849dbd34_iPhone_4_3.5_inch_Promo_Screen_3.png/640x960.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/Purple122/v4/be/a7/31/bea7315c-0847-70a7-2a47-60c437b662f0/8418b41a-5761-4376-841e-58238f20af9b_iPhone_4_3.5_inch_Promo_Screen_4.png/640x960.png)

## Tech Pack Insurance Rating Breakdown in United Kingdom
- 5 stars: 17,945 (89%)
- 4 stars: 979 (5%)
- 3 stars: 335 (2%)
- 2 stars: 145 (1%)
- 1 stars: 811 (4%)

## Tech Pack Insurance Reviews in United Kingdom

### *---- "Awful service"
Awful customer service no one is manning the phone lines absolutely impossible to make contact, leave your place in the queue and some will call you back- 4 days later.
-- Paula’f, 2025-01-22

### *---- "Mrs Palwasha Amiri"
1/5 Stars - Overpriced and Disappointing

I recently filed a claim with Teck Pack that was quoted at £100, even though the actual repair could've been done for just £50. As a Barclays customer paying £15/month for this service, I expected better value. The lack of transparency and inflated pricing makes me question the service's worth. I recommend looking for more affordable options elsewhere!
-- giggfhf66533, 2025-01-18

### *---- "Rubbish App"
The most unresponsive app I’ve ever used
-- Mj man, 2025-01-16

### *---- "Useless"
Very useless program. Very bad communication skills from the staff. Not worth paying a penny for this program. Lost 2 phones and couldn’t even get one from them because so many impossible things they ask to show to them . Bad insurance. I don’t recommend to no one
-- arber neza, 2025-01-14

### **--- "Average Insurance with very few options"
This is bare minimum insurance but it is delivered with very little fuss. Can’t believe they don’t cover a Macbook pro if its over 4 years old though, thats a throw away society for you! Dont expect any new for old stuff here
-- Shindig3, 2025-01-10

### *---- "Shocking"
Worst company I’ve ever come across for tech insurance the app doesn’t work for me despite making numerous complaints. It still hasn’t been rectified. Absolute joke.
-- Paula surrey, 2024-12-23

### *---- "Complicated!"
Far too convoluted to process a simple claim.
-- alehog, 2024-12-15

### *---- "Device not repaired"
Disappointed to only be offered a replacement phone which may also be a different colour from what I purchased. The phone is only 4 years old so I’m confused as to why it can not be repaired.
-- The real Kracker, 2024-12-05

### *---- "Stone Walling Service.      Ion"
I needed help. My iphone was stolen. I was sent to collect every possible evidence and despite the proof provided and submitted was asked yet again to contact Apple. Apple explained twice that they don’t send emails that ‘likewize’ insisted on having. They stalled and eventually I gave up. Service wasn’t provided.
-- Ap Iorwerth, 2024-11-26

### *---- "No spares"
I am waiting to fix my phone since more than a month. They give the appointment and one day before reschedule for next week with comments awaiting for spares
-- Shahzadanwer, 2024-11-26

[View all Tech Pack Insurance reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews)



## Tech Pack Insurance Discovered Keywords
- tech pack insurance

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## Tech Pack Insurance Available In
- [United Kingdom](https://apptail.io/app/tech-pack-insurance-Rxy/united-kingdom)
- [United States](https://apptail.io/app/tech-pack-insurance-Rxy/united-states)

---

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