TechInsights_

This app has improved a lot over the years.

Won’t let me set up password and no one will help support this

Awful user interface, poor performance, buggy and sluggish navigation through myriad menus. Very difficult to use efficiently in the field.

Deleted app restarted phone reinstalled app keeps saying the app needs an update . Developers need to redo all coding . Need app to be lightweight and friendly to low coverage areas . Lower image resolution . Stop the refresh every movement you make on the app . Definitely need a bug revamp . Code is messy

So I updated the app but still says I’m on 5.2v and I deleted the app and reinstalled and still says 5.2. Very confusing at this point why it won’t update to 5.3 after all the running around. Please fix this issue T-Mobile is depending on you to troubleshoot this issue

Absolutely terrible app. UI is counterintuitive. App is clunky. Will crash just by breathing the wrong way. Every time I use this app I consider quitting my job. No reason such a large company should use this piece of crap.

I don’t understand how a technology company can have such a terrible app to use. Cannot find tickets after they are created. Sometimes they’re there sometimes they’re all gone. Can’t figure out how to check out when I do find them. Update: still absolutely garbage!! I am forced to use this dumpster fire app every day and it wastes hours of my time every week!

This app is a joke. It says there’s an update when I click update and update the app it still says there’s an update when there isn’t a update. Worst most unprofessional app I ever used

Says to download new version but still not updating even after deleting and reinstalling

It’s 2021, we are in telcom and installing 5G and y’all can’t get an app to work, outstanding job!!!!