Great Appointment
Dr was very thorough. I highly recommend.
Description
TELUS Health MyCare™ lets you easily see a Healthcare Provider right from your phone.
FEATURES
Video Consultations: Book an appointment with the Doctor, Counsellor or Dietitian of your choice (provincial restrictions apply) and have a video consultation from the comfort of your home or wherever works best for you. If needed, prescriptions and referrals for diagnostic tests/specialists can be provided.
Easily access your TELUS Health MyCare consultation notes and additional appointment details through the Care Hub whenever you need them and get your prescription delivered directly through the app.
Appointments are scheduled in English by default unless you are in Quebec where appointments can be either in French or English. If you would like to schedule an appointment in a different language, contact our Support Team.
Symptom Checker: Get more peace of mind 24/7 with our chat-style Symptom Checker, powered by Artificial Intelligence, which asks you questions about your symptoms to suggest possible courses of action.
Healthcheck: Learn more about your health in just 15 minutes. Our free digital assessment tool gives you a picture of your current health and suggests lifestyle changes for healthier living.
Monitor: Connect your existing health apps, such as HealthKit, and set medication reminders to manage your health in one place.
GET STARTED
1. Register for your free account.
2. Book an appointment time that suits you.
3. Start having a video consultation with a healthcare provider.
SAFETY & SECURITY
We take data security and privacy extremely seriously. All of TELUS Health MyCare’s clinical procedures meet industry and legal standards. We retain patient records in accordance with national best practice guidelines and all patient data is securely transmitted using industry-recognized encryption methods.
LANGUAGE / LANGUE
The app is available in English and French. If you wish to change the language of the app without changing your smartphone language, please follow the following instructions.
1. Add another preferred language to your iPhone (French or English):
a. Open your iPhone Settings
b. Tap General > Language & Region > Add language…
c. Add the language you would like to have the app in (French or English)
d. Confirm the language you prefer for your iPhone
2. Next, choose your TELUS Health MyCare app language:
a. At the top of the screen, tap General then Settings to go back to the main Settings screen
b. Scroll down, locate and tap TELUS Health
c. Tap Language and select your preferred language for the TELUS Health MyCare app (French or English)
d. Close the app and open it again
L’application est disponible en Français et en Anglais. Si vous souhaitez changer la langue de l’application sans changer la langue de votre téléphone, veuillez suivre les étapes suivantes :
1. Ajoutez une autre langue préférée à votre iPhone (Français ou Anglais) :
a. Ouvrez les réglages de votre iPhone
b. Appuyez sur Général > Langue et région > Autres langues…
c. Ajoutez la langue souhaitée pour l’application (Français ou Anglais)
d. Sélectionnez la langue que vous préférez pour votre iPhone
2. Ensuite, choisissez la langue de votre application Mes Soins TELUS Santé :
a. En haut de l’écran, appuyez sur Général puis Paramètres pour revenir au menu principal des Réglages
b. Sur cet écran, faites défiler vers le bas, localisez puis appuyez sur l’application TELUS Santé.
c. Appuyez sur Langue pour sélectionner la langue de l’application Mes Soins TELUS Santé (Français ou Anglais)
d. Fermez l’application puis relancez-la
For more information and a full list of FAQ’s, visit telus.com/mycaresupport
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FEATURES
Video Consultations: Book an appointment with the Doctor, Counsellor or Dietitian of your choice (provincial restrictions apply) and have a video consultation from the comfort of your home or wherever works best for you. If needed, prescriptions and referrals for diagnostic tests/specialists can be provided.
Easily access your TELUS Health MyCare consultation notes and additional appointment details through the Care Hub whenever you need them and get your prescription delivered directly through the app.
Appointments are scheduled in English by default unless you are in Quebec where appointments can be either in French or English. If you would like to schedule an appointment in a different language, contact our Support Team.
Symptom Checker: Get more peace of mind 24/7 with our chat-style Symptom Checker, powered by Artificial Intelligence, which asks you questions about your symptoms to suggest possible courses of action.
Healthcheck: Learn more about your health in just 15 minutes. Our free digital assessment tool gives you a picture of your current health and suggests lifestyle changes for healthier living.
Monitor: Connect your existing health apps, such as HealthKit, and set medication reminders to manage your health in one place.
GET STARTED
1. Register for your free account.
2. Book an appointment time that suits you.
3. Start having a video consultation with a healthcare provider.
SAFETY & SECURITY
We take data security and privacy extremely seriously. All of TELUS Health MyCare’s clinical procedures meet industry and legal standards. We retain patient records in accordance with national best practice guidelines and all patient data is securely transmitted using industry-recognized encryption methods.
LANGUAGE / LANGUE
The app is available in English and French. If you wish to change the language of the app without changing your smartphone language, please follow the following instructions.
1. Add another preferred language to your iPhone (French or English):
a. Open your iPhone Settings
b. Tap General > Language & Region > Add language…
c. Add the language you would like to have the app in (French or English)
d. Confirm the language you prefer for your iPhone
2. Next, choose your TELUS Health MyCare app language:
a. At the top of the screen, tap General then Settings to go back to the main Settings screen
b. Scroll down, locate and tap TELUS Health
c. Tap Language and select your preferred language for the TELUS Health MyCare app (French or English)
d. Close the app and open it again
L’application est disponible en Français et en Anglais. Si vous souhaitez changer la langue de l’application sans changer la langue de votre téléphone, veuillez suivre les étapes suivantes :
1. Ajoutez une autre langue préférée à votre iPhone (Français ou Anglais) :
a. Ouvrez les réglages de votre iPhone
b. Appuyez sur Général > Langue et région > Autres langues…
c. Ajoutez la langue souhaitée pour l’application (Français ou Anglais)
d. Sélectionnez la langue que vous préférez pour votre iPhone
2. Ensuite, choisissez la langue de votre application Mes Soins TELUS Santé :
a. En haut de l’écran, appuyez sur Général puis Paramètres pour revenir au menu principal des Réglages
b. Sur cet écran, faites défiler vers le bas, localisez puis appuyez sur l’application TELUS Santé.
c. Appuyez sur Langue pour sélectionner la langue de l’application Mes Soins TELUS Santé (Français ou Anglais)
d. Fermez l’application puis relancez-la
For more information and a full list of FAQ’s, visit telus.com/mycaresupport
Screenshots
TELUS Health MyCare FAQ
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Is TELUS Health MyCare free?
Yes, TELUS Health MyCare is completely free and it doesn't have any in-app purchases or subscriptions.
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Is TELUS Health MyCare legit?
🤔 The TELUS Health MyCare app's quality is mixed. Some users are satisfied, while others report issues. Consider reading individual reviews for more context.
Thanks for the vote -
How much does TELUS Health MyCare cost?
TELUS Health MyCare is free.
-
What is TELUS Health MyCare revenue?
To get estimated revenue of TELUS Health MyCare app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.
User Rating
4.45 out of 5
63,367 ratings in Canada
5 star
51,662
4 star
3,330
3 star
646
2 star
266
1 star
7,370
Ratings History
TELUS Health MyCare Reviews
No available appointments
Would love to use this service. Unfortunately there are zero appointments on the calendar. Go with TiaHealth Virtual Clinics.
Very good information
I was very impressed with the doctor’s knowledge and I was put at ease after my meeting. Love it
So so frustrating
I booked an appointment relatively far in advance. 2 hours before my appointment they canceled it and rescheduled it for during my work hours the next week. In the email, they said if there were any issues to let them know, and that I could reply to the email with any concerns. I replied to the email that day and never got a reply. The day before the new appointment they’d scheduled me, I followed up on the email. Still no reply. Then they called me for the appointment while I was at work which I couldn’t answer (because I was working). I followed up with the email again. Still no response. Now a week later I’ve called two times on two different days during there listed calling hours and got a recording saying they aren’t taking calls and that I should call back the next day at 8am. What a waste of my time and energy.
No summary emails
No summary results are now being given out to patiences
This is a great service
Telehealth service very good. Dr. Hoffmann is excellent.
Follow up
Really great service. Thanks
A great service
I was able to book an appointment quickly and it was easy to do so. The appointment was on time and efficient. A great service to have especially for those of us who do not have Doctors. Thank you!
A+
Great experience
Review
This was my first experience with this service and I was very impressed how easy and efficient it is. Thanks
Store Rankings
Ranking History
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Keywords
TELUS Health MyCare Competitors
TELUS Health MyCare Installs
Last 30 days
TELUS Health MyCare Revenue
Last 30 daysTELUS Health MyCare Revenue and Downloads
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App Info
- Category
- Medical
- Publisher
- Babylon Partners
- Languages
- English, French
- Recent release
- 103.2.0 (5 months ago )
- Released on
- Jan 30, 2019 (6 years ago )
- Also available in
- Canada
- Last Updated
- 5 days ago
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