---
title: "TELUS Health One - Reviews, Revenue and Downloads in Canada | Apple App Store"
description: "• TELUS Health One makes care more accessible, bringing together mental, physical and financial wellbeing and allowing you to receive the support you need when, where, and how you prefer.  • Available"
---

# TELUS Health One — Canada
> Previously Lifeworks

![TELUS Health One App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/d6/ea/60/d6ea6009-1b7a-6bcc-7a08-e14457cad538/AppIconRelease-0-0-1x_U007ephone-0-1-85-220.png/434x0w.png)

**Developer:** [Work Angel Technology](https://apptail.io/developer/work-angel-technology-cGab)
**Category:** Business
**Rating:** 4.6/5 (20,718 ratings)
**Price:** Free
**Bundle ID:** net.wamapp.wam
**Store:** Apple App Store
**Country:** Canada
**Version:** 7.19.0 (released 2026-10-06)
**Original Release:** 2013-06-21
**Languages:** English, Afrikaans, Amharic, Arabic, Azerbaijani, Bengali, Bosnian, Bulgarian, Croatian, Czech, Danish, Dutch, Estonian, Finnish, French, German, Greek (modern), Hebrew (modern), Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Malay, Mongolian, Nepali, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Serbian, Chinese, Slovak, Slovenian, Somali, Spanish, Swahili, Swedish, Tamil, Thai, Turkish, Ukrainian, Urdu, Vietnamese, Xhosa, Zulu

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/ca/app/app/id662088737)
**AppTail Page:** [https://apptail.io/app/telus-health-one-NEQc/canada](https://apptail.io/app/telus-health-one-NEQc/canada)

## TELUS Health One Description
• TELUS Health One makes care more accessible, bringing together mental, physical and financial wellbeing and allowing you to receive the support you need when, where, and how you prefer.

• Available on this app, TELUS Health EAP gives you access to 24/7 support for mental health care and for other areas of your personal and professional life, including legal and financial assistance, child and elder care, career services, nutrition services, and more. 

• Access a large and diverse network of counsellors for mental health appointments virtually, by phone, and in person.

• Leverage a searchable online library of wellbeing content and clinically verified resources.

• Exclusively with TELUS Total Mental Health, receive care plans that suit your unique needs, choose your counsellor and get additional guidance from care navigators.

## TELUS Health One Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/16/73/b2/1673b29c-b6b8-f171-26df-7f222f6b7131/One_-_App_Store_-_EN-UK_-_6.5__display_1.png/1284x2778.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/09/8a/d0/098ad086-ff6f-bc5b-c8d9-18f6d91c2a66/One_-_App_Store_-_EN-UK_-_6.5__display_2.png/1284x2778.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/02/99/b8/0299b867-c47b-a8ac-8ea9-a4cd5912dd46/One_-_App_Store_-_EN-UK_-_6.5__display_3.png/1284x2778.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/52/0b/b4/520bb47c-5d89-2d89-eed2-d89b283dd57a/One_-_App_Store_-_EN-UK_-_6.5__display_4.png/1284x2778.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/7a/3f/ce/7a3fceb0-d521-e21f-fed8-a09be0de6b25/One_-_App_Store_-_EN-UK_-_6.5__display_5.png/1284x2778.png)
- [Screenshot 6](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/37/06/c0/3706c0e8-0f48-9bce-89cb-a4d5dde51ffb/One_-_App_Store_-_EN-UK_-_6.5__display_6.png/1284x2778.png)
- [Screenshot 7](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/40/7a/46/407a46cd-b100-8a27-5e7b-f8e53d2a3a32/One_-_App_Store_-_EN-UK_-_6.5__display_7.png/1284x2778.png)

## TELUS Health One Rating Breakdown in Canada
- 5 stars: 16,244 (78%)
- 4 stars: 2,252 (11%)
- 3 stars: 948 (5%)
- 2 stars: 326 (2%)
- 1 stars: 948 (5%)

## TELUS Health One Reviews in Canada

### *---- "Terrible Support actually NO SUPPORT"
Supposed to be in group therapy once a week, they never ever sent nor send me the invites. I have called EVERY SINGLE NUMBER AND EVERY EMAIL PLUS TECHNICAL SUPPORT CONTRACT they have and every single number one of their people give me and pass me on to. Their people have it in their file that I’ve called and emailed and they are NOT providing me with the necessary tools.  The people who answer the phone say they can’t give me the information bc none of them know what support to put me to that starts on a specific day at a specific time and that is on my file that they have access to and they ask every personal question to confirm it’s me however they can’t give me the info!?
 Honestly!! What is the point of having a service, having all these’ workers’, having a ‘tech support team’ when none of you are capable of supporting, following up, following through, or doing anything of consequence to help with the service that we pay for you to provide!!  
NOT ONE SINGLE PERSON has followed up at any point. 
NONE OF THEM. 
-NOT TECH SUPPORT
-NOT A GROUP LEAD
-NOT A SUPERVISOR
-NOT ANYONE

No phone call, no text, no email follow up. NOTHING.
-- Brutal and Useless, 2024-12-19

### *---- "No follow through"
Was promised a call within 48 hours.  It’s a week and counting…
-- HB Adger, 2024-12-02

### *---- "Not user friendly"
Does not look like the photos in the preview and unable to even find my care plan.
-- lkmmmmmmmmmmmmmmmmm, 2024-11-13

### *---- "App is garbage"
Never opens and won’t allow login.  Waste of time.
-- Milr fly, 2024-11-08

### *---- "Login broken after latest update"
Broken
-- Xillio, 2024-10-08

### *---- "App"
Not user-friendly and the information on there is too repetitive and you just do things for points not for learning or helping.
-- Mick1257, 2024-09-10

### *---- "Poor customer service"
The chat function is useless.  Those talking in the chat will keep you waiting until an hour goes by and the chat closes without the support being provided.  Poor customer service.
-- Veronica Marrs, 2024-08-13

### ***** "Maddie bright"
lol
-- Pattypowder, 2024-07-28

### *---- "Awful app"
This app makes you go through all the questions only to have it error out when you submit.  People are struggling and are reaching out for assistance.  The last thing they need is an error message.  Get it together.  This never happened when it was Lifeworks.
-- LM2799, 2024-07-06

### ***-- "Slow app"
What it is trying to do is great, but it is slow to respond to changes.
-- Spock's Head, 2024-06-04

[View all TELUS Health One reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews)


## TELUS Health One Store Rankings
| Chart | Country | Category | Rank |
|-------|---------|----------|------|
| Top Free | Canada | Business | #58 |
| Top Free | Australia | Business | #110 |
| Top Free | New Zealand | Business | #120 |
| Top Free | Ireland | Business | #155 |
| Top Free | Singapore | Business | #167 |
| Top Free | Philippines | Business | #234 |

## TELUS Health One Discovered Keywords
- telus sante
- life at work
- life works
- synervie
- mon pae
- my eap
- myeap
- workhealthlife
- lifeworks
- efap


## TELUS Health One Available In
- [Canada](https://apptail.io/app/telus-health-one-NEQc/canada)
- [United Kingdom](https://apptail.io/app/telus-health-one-NEQc/united-kingdom)
- [United States](https://apptail.io/app/telus-health-one-NEQc/united-states)
- [Australia](https://apptail.io/app/telus-health-one-NEQc/australia)
- [Ireland](https://apptail.io/app/telus-health-one-NEQc/ireland)
- [New Zealand](https://apptail.io/app/telus-health-one-NEQc/new-zealand)
- [Mexico](https://apptail.io/app/telus-health-one-NEQc/mexico)
- [India](https://apptail.io/app/telus-health-one-NEQc/india)
- [Philippines](https://apptail.io/app/telus-health-one-NEQc/philippines)
- [United Arab Emirates](https://apptail.io/app/telus-health-one-NEQc/united-arab-emirates)
- [Singapore](https://apptail.io/app/telus-health-one-NEQc/singapore)
- [France](https://apptail.io/app/telus-health-one-NEQc/france)
- [Thailand](https://apptail.io/app/telus-health-one-NEQc/thailand)
- [Spain](https://apptail.io/app/telus-health-one-NEQc/spain)
- [Taiwan](https://apptail.io/app/telus-health-one-NEQc/taiwan)
- [Germany](https://apptail.io/app/telus-health-one-NEQc/germany)
- [Italy](https://apptail.io/app/telus-health-one-NEQc/italy)
- [Malaysia](https://apptail.io/app/telus-health-one-NEQc/malaysia)
- [Switzerland](https://apptail.io/app/telus-health-one-NEQc/switzerland)
- [Brazil](https://apptail.io/app/telus-health-one-NEQc/brazil)
- [Colombia](https://apptail.io/app/telus-health-one-NEQc/colombia)
- [China](https://apptail.io/app/telus-health-one-NEQc/china)
- [Netherlands](https://apptail.io/app/telus-health-one-NEQc/netherlands)
- [South Africa](https://apptail.io/app/telus-health-one-NEQc/south-africa)
- [Indonesia](https://apptail.io/app/telus-health-one-NEQc/indonesia)
- [Portugal](https://apptail.io/app/telus-health-one-NEQc/portugal)
- [Poland](https://apptail.io/app/telus-health-one-NEQc/poland)
- [Hong Kong SAR China](https://apptail.io/app/telus-health-one-NEQc/hong-kong)
- [Vietnam](https://apptail.io/app/telus-health-one-NEQc/vietnam)
- [Egypt](https://apptail.io/app/telus-health-one-NEQc/egypt)
- [Saudi Arabia](https://apptail.io/app/telus-health-one-NEQc/saudi-arabia)
- [Romania](https://apptail.io/app/telus-health-one-NEQc/romania)
- [Japan](https://apptail.io/app/telus-health-one-NEQc/japan)
- [Türkiye](https://apptail.io/app/telus-health-one-NEQc/turkey)
- [Argentina](https://apptail.io/app/telus-health-one-NEQc/argentina)
- [Ukraine](https://apptail.io/app/telus-health-one-NEQc/ukraine)
- [Belgium](https://apptail.io/app/telus-health-one-NEQc/belgium)
- [Russia](https://apptail.io/app/telus-health-one-NEQc/russia)
- [Greece](https://apptail.io/app/telus-health-one-NEQc/greece)
- [Hungary](https://apptail.io/app/telus-health-one-NEQc/hungary)
- [Ecuador](https://apptail.io/app/telus-health-one-NEQc/ecuador)
- [South Korea](https://apptail.io/app/telus-health-one-NEQc/south-korea)
- [Chile](https://apptail.io/app/telus-health-one-NEQc/chile)
- [Nigeria](https://apptail.io/app/telus-health-one-NEQc/nigeria)
- [Pakistan](https://apptail.io/app/telus-health-one-NEQc/pakistan)
- [Austria](https://apptail.io/app/telus-health-one-NEQc/austria)
- [Dominican Republic](https://apptail.io/app/telus-health-one-NEQc/dominican-republic)
- [Kenya](https://apptail.io/app/telus-health-one-NEQc/kenya)
- [Lithuania](https://apptail.io/app/telus-health-one-NEQc/lithuania)
- [Denmark](https://apptail.io/app/telus-health-one-NEQc/denmark)
- [Czechia](https://apptail.io/app/telus-health-one-NEQc/czechia)
- [Bulgaria](https://apptail.io/app/telus-health-one-NEQc/bulgaria)
- [Kuwait](https://apptail.io/app/telus-health-one-NEQc/kuwait)
- [Qatar](https://apptail.io/app/telus-health-one-NEQc/qatar)
- [Croatia](https://apptail.io/app/telus-health-one-NEQc/croatia)
- [Algeria](https://apptail.io/app/telus-health-one-NEQc/algeria)
- [Bahrain](https://apptail.io/app/telus-health-one-NEQc/bahrain)
- [Norway](https://apptail.io/app/telus-health-one-NEQc/norway)
- [Latvia](https://apptail.io/app/telus-health-one-NEQc/latvia)
- [Lebanon](https://apptail.io/app/telus-health-one-NEQc/lebanon)
- [Sweden](https://apptail.io/app/telus-health-one-NEQc/sweden)
- [Peru](https://apptail.io/app/telus-health-one-NEQc/peru)
- [Kazakhstan](https://apptail.io/app/telus-health-one-NEQc/kazakhstan)
- [Oman](https://apptail.io/app/telus-health-one-NEQc/oman)
- [Luxembourg](https://apptail.io/app/telus-health-one-NEQc/luxembourg)
- [Mauritius](https://apptail.io/app/telus-health-one-NEQc/mauritius)
- [Estonia](https://apptail.io/app/telus-health-one-NEQc/estonia)
- [Israel](https://apptail.io/app/telus-health-one-NEQc/israel)
- [Jordan](https://apptail.io/app/telus-health-one-NEQc/jordan)
- [Slovakia](https://apptail.io/app/telus-health-one-NEQc/slovakia)
- [Senegal](https://apptail.io/app/telus-health-one-NEQc/senegal)
- [Malta](https://apptail.io/app/telus-health-one-NEQc/malta)
- [Finland](https://apptail.io/app/telus-health-one-NEQc/finland)
- [Cyprus](https://apptail.io/app/telus-health-one-NEQc/cyprus)
- [Tunisia](https://apptail.io/app/telus-health-one-NEQc/tunisia)
- [Belarus](https://apptail.io/app/telus-health-one-NEQc/belarus)
- [Sri Lanka](https://apptail.io/app/telus-health-one-NEQc/sri-lanka)
- [Ghana](https://apptail.io/app/telus-health-one-NEQc/ghana)
- [Paraguay](https://apptail.io/app/telus-health-one-NEQc/paraguay)
- [North Macedonia](https://apptail.io/app/telus-health-one-NEQc/north-macedonia)
- [Panama](https://apptail.io/app/telus-health-one-NEQc/panama)
- [Armenia](https://apptail.io/app/telus-health-one-NEQc/armenia)
- [Angola](https://apptail.io/app/telus-health-one-NEQc/angola)
- [Uruguay](https://apptail.io/app/telus-health-one-NEQc/uruguay)
- [Jamaica](https://apptail.io/app/telus-health-one-NEQc/jamaica)
- [Barbados](https://apptail.io/app/telus-health-one-NEQc/barbados)
- [Namibia](https://apptail.io/app/telus-health-one-NEQc/namibia)
- [Belize](https://apptail.io/app/telus-health-one-NEQc/belize)
- [Macao SAR China](https://apptail.io/app/telus-health-one-NEQc/macau)
- [Mali](https://apptail.io/app/telus-health-one-NEQc/mali)
- [Slovenia](https://apptail.io/app/telus-health-one-NEQc/slovenia)
- [Uganda](https://apptail.io/app/telus-health-one-NEQc/uganda)
- [Brunei](https://apptail.io/app/telus-health-one-NEQc/brunei)
- [Suriname](https://apptail.io/app/telus-health-one-NEQc/suriname)
- [Grenada](https://apptail.io/app/telus-health-one-NEQc/grenada)
- [Nepal](https://apptail.io/app/telus-health-one-NEQc/nepal)
- [Cayman Islands](https://apptail.io/app/telus-health-one-NEQc/cayman-islands)
- [Madagascar](https://apptail.io/app/telus-health-one-NEQc/madagascar)
- [Uzbekistan](https://apptail.io/app/telus-health-one-NEQc/uzbekistan)
- [Azerbaijan](https://apptail.io/app/telus-health-one-NEQc/azerbaijan)
- [Iceland](https://apptail.io/app/telus-health-one-NEQc/iceland)
- [British Virgin Islands](https://apptail.io/app/telus-health-one-NEQc/british-virgin-islands)

---

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