---
title: "TELUS PharmaConnect - Reviews, Revenue and Downloads in Canada | Apple App Store"
description: "Request prescription refills at home, from the office or on the go. View, manage and refill your medication or the medication for your dependents or pets. Do all that from your mobile device.   Ask yo"
---

# TELUS PharmaConnect — Canada

![TELUS PharmaConnect App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/1e/d9/f4/1ed9f4df-36e4-d07a-554d-14fbb822c5d8/AppIcon-0-1x_U007emarketing-0-8-0-85-220-0.png/434x0w.png)

**Developer:** [TELUS Health](https://apptail.io/developer/telus-health-Qccb)
**Category:** Medical
**Rating:** 2.7/5 (27 ratings)
**Price:** Free
**Bundle ID:** ca.teluspharmaconnect.mobile.ios
**Store:** Apple App Store
**Country:** Canada
**Version:** 30.5.1 (released 2026-09-24)
**Original Release:** 2019-03-09
**Languages:** English, French

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/ca/app/app/id1452121212)
**AppTail Page:** [https://apptail.io/app/telus-pharmaconnect-dqBb/canada](https://apptail.io/app/telus-pharmaconnect-dqBb/canada)

## TELUS PharmaConnect Description
Request prescription refills at home, from the office or on the go. View, manage and refill your medication or the medication for your dependents or pets. Do all that from your mobile device. 

Ask your pharmacist about PharmaConnect™ and access your personal registration code, linking your account to the pharmacy’s Kroll™ pharmacy management system. This app is provided by PharmaConnect enabled pharmacies and free of charge for patients. 

Features include: 
Accessing your medication profile from your mobile device 
Viewing the medication detail of your dependents
Requesting medication refills and confirming the pick-up time
Submitting prescription photos
Accessing your pet’s medication profile
Receiving notifications when your medication is ready for pick-up

Feedback about the app is always welcome. If you have suggestions for ways we can improve the app, please feel free to reach out to us at pharmaconnect@telus.com

PharmaConnect and Kroll are a trademarks of TELUS Health.

## TELUS PharmaConnect Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/60/b7/cf/60b7cf08-5bac-c1ad-5eb8-cec6df4b09e9/StitchedScreen01.png/1242x2688.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/5f/82/55/5f8255c4-aa06-e94f-522c-3986450d5f94/6a6ae836-5692-4fbf-83f6-edfbad0b53ba_StitchedScreen02.png/1242x2688.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/d0/06/c5/d006c594-39f4-5d82-ad0e-3597ecde2cbc/903d56fc-5af8-45a8-9b89-ab7fe15e454b_StitchedScreen03.png/1242x2688.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/be/74/ba/be74bae8-405b-d74f-d492-6d5522259df8/7b76b87b-3bf6-415f-9efd-27526eee70a3_StitchedScreen04.png/1242x2688.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/80/e0/2a/80e02a4a-8189-bfb2-1847-bd1152b7ce80/2edcf48f-9ffd-4813-9b60-475c739916c9_StitchedScreen05.png/1242x2688.png)

## TELUS PharmaConnect Rating Breakdown in Canada
- 5 stars: 7 (26%)
- 4 stars: 4 (15%)
- 3 stars: 1 (4%)
- 2 stars: 4 (15%)
- 1 stars: 11 (41%)

## TELUS PharmaConnect Reviews in Canada

### *---- "No notifications"
I don’t understand why there is no indication that a refill is delayed. I had to open my app to find out, that a refill request from three days ago is delayed. Improve your product to inform properly. People need their medication and can’t be skipping days. It’s not healthy or safe.
-- jgerb87, 2025-01-09

### **--- "Prescriptions not correct."
When prescriptions are ordered, they don’t always go through. When a new prescription is received by the pharmacy, the old one isn’t deleted. When meds are prepared, the system doesn’t update that they have been dispensed and keep a status of “in process “. Either the system has not been set up properly or the functionality is deficient. I used to install systems like this, and it need to be MUCH better.
-- bionicmum, 2024-06-11

### *---- "App is never correct"
I use this app for all of my medications and it’s always showing the wrong due dates for my meds and causes a lot of issues for me having to call the phymarcy and the doctor just to get it corrected. Sometimes doing with out some of my meds. The laws are different for drugs in certain provinces and that’s where it effects me and I’m giving this app a one star review
-- mick12789078, 2024-04-20

### ****- "Pretty Good"
This is a pretty decent app….had a bit of trouble setting it up but has been good ever since…1 thing  I’d like to see is if when you order the dollar amount of the order could be displayed.
-- Kwout, 2023-07-04

### ***** "Work well!"
So easy to use. Love it
-- BenN7777, 2023-05-19

### ****- "Love this app."
Love this app just wish it updated better.
-- missvideogirl, 2023-02-24

### *---- "Absolutely useless"
This app is more of a pain. Sometimes meds are at date and then they say it’s a week to early when you go pick them up. It’s completely not working and well and a few times needed puffer and ran out and most of the workers can’t override that fk computer.
-- pat***pat, 2022-08-19

### *---- "Wish the app would work"
Great concept for a app. The worst part is it just doesn’t work.  It seems like 95% of the time my prescription list is empty and when I do manage to submit a prescription request. It doesn’t actually show up and end up having to call the pharmacy to ensure they got the order. 
I won’t even get into the login password issues.  #fail #Don’tBother #WasteOfTime
-- Me-Mac-Me, 2022-03-23

### *---- "Fails to load prescriptions"
The app worked only once or twice. Now always fails to load my prescriptions.
-- Thoselowes, 2022-03-19

### **--- "Not user friendly"
I have very good computer skills so what I am not happy with the Application is that having to change my password or reset my password, then after doing this and the password was accepted, I try to login and my password is rejected!
Not my idea of a good program!
I deleted the application and I will go back to what I have done before, call my pharmacy to request my refills.
For goodness sake, you’re not the freaking bank of Canada, lesser security can be done for Senior Citizens!
-- olddog49, 2022-02-14

[View all TELUS PharmaConnect reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&amp;utm_content=reviews)


## TELUS PharmaConnect Store Rankings
| Chart | Country | Category | Rank |
|-------|---------|----------|------|
| Top Free | Canada | Medical | #88 |

## TELUS PharmaConnect Discovered Keywords
- pharmacy
- telushealth
- pocket pills

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