---
title: "TELUS Visual Support - Reviews, Revenue and Downloads in Canada | Apple App Store"
description: "At TELUS we strive to ensure that every customer can receive the best connection possible for all devices in their home. Unfortunately, there are times when your internet performance may not be perfec"
---

# TELUS Visual Support — Canada

![TELUS Visual Support App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/99/69/01/9969018f-f369-9598-f47d-db88302adc4a/AppIcon-0-0-1x_U007epad-0-1-0-85-220.png/434x0w.png)

**Developer:** [TELUS Communications](https://apptail.io/developer/telus-communications-hLR) (Canada)
**Category:** Utilities
**Rating:** 3.0/5 (23 ratings)
**Price:** Free
**Bundle ID:** com.telus.TELUS-Visual-Support
**Store:** Apple App Store
**Country:** Canada
**Version:** 26.18.4 (released 2026-09-17)
**Original Release:** 2024-05-29
**Languages:** English, Dutch, French, German, Italian, Norwegian Bokmål, Portuguese, Spanish

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/ca/app/app/id6479453099)
**AppTail Page:** [https://apptail.io/app/telus-visual-support-jqgq/canada](https://apptail.io/app/telus-visual-support-jqgq/canada)

## TELUS Visual Support Description
At TELUS we strive to ensure that every customer can receive the best connection possible for all devices in their home. Unfortunately, there are times when your internet performance may not be perfect and you may experience problems like:
- Speed issues
- Buffering video
- Wireless coverage issues
- Specific device problems, and more

In those cases, TELUS Visual Support can help!

With just a few taps of your screen, TELUS Visual Support completes the tests required to identify and help fix potential causes of internet performance issues, so you can go back to enjoying your internet service and connected devices to the fullest!

## TELUS Visual Support Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/8c/a9/02/8ca902ad-7d69-3c18-c875-3238c8b30894/810cec74-bbe2-4781-be37-4035d2154466_Simulator_Screenshot_-_iPhone_8_Plus_-_2024-07-29_at_11.32.08.png/1242x2208.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/1e/ab/4f/1eab4f08-1f21-aed2-b3fd-c390a5d4e5c7/492020d8-663b-4b9f-a524-e5286e37a569_Simulator_Screenshot_-_iPhone_8_Plus_-_2024-07-29_at_11.32.30.png/1242x2208.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/78/fc/09/78fc09ed-c437-1629-e6d4-ad77ab19057b/3fa2596a-1dcf-49c9-8f83-6e8094b2bde8_Simulator_Screenshot_-_iPhone_8_Plus_-_2024-07-29_at_11.32.27.png/1242x2208.png)

## TELUS Visual Support Rating Breakdown in Canada
- 5 stars: 9 (39%)
- 4 stars: 2 (9%)
- 3 stars: 1 (4%)
- 2 stars: 2 (9%)
- 1 stars: 9 (39%)

## TELUS Visual Support Reviews in Canada

### *---- "Terrible"
Horrible app
-- Fu3k Telus, 2025-08-19

### **--- "Skeptical"
Using the app I was told by Telus i needed a booster.  Never had wifi problems in the past with same everything. Was going to cost $175 for installation and $10 per month for the booster.  Found out later I can simply by a booster for far less
-- Evsedna, 2025-06-18

### *---- "Poor app"
Doesn’t work. Just says no internet connected even though I’m on wifi. Telus tech didn’t know how to fix
-- Crudball, 2024-09-19

[View all TELUS Visual Support reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews)


## TELUS Visual Support Store Rankings
| Chart | Country | Category | Rank |
|-------|---------|----------|------|
| Top Free | Canada | Utilities | #61 |



## TELUS Visual Support Available In
- [Canada](https://apptail.io/app/telus-visual-support-jqgq/canada)
- [Philippines](https://apptail.io/app/telus-visual-support-jqgq/philippines)
- [Romania](https://apptail.io/app/telus-visual-support-jqgq/romania)
- [Germany](https://apptail.io/app/telus-visual-support-jqgq/germany)
- [Norway](https://apptail.io/app/telus-visual-support-jqgq/norway)

---

## About AppTail

[AppTail](https://apptail.io) is a mobile app intelligence platform providing app analytics, ASO (App Store Optimization) tools, keyword tracking, competitor analysis, revenue estimates, and review monitoring for iOS App Store apps. Track your app's performance, discover ranking keywords, monitor competitors, and analyze market trends.

- [Search Apps](https://apptail.io)
- [Top Charts](https://apptail.io/top-iphone-apps)
- [Sign Up for Full Access](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=footer)

*Data provided by [AppTail](https://apptail.io) - Mobile App Intelligence Platform*