Thai Lion Air

I cannot add an existing booking so the app is useless to me.

I tried to do payment from the application but the app. could not complete the process. Then I tried to book again but the app. shown me that I can not duplicate the booking. I can not cancel the previous booking from the mobile app. I had tried many method but I still could not cancel it. Finally, my partner have to use her account to book the tickets from the web site (not from the mobile app.).

I tried to book a flight out of Bangkok and this silly app doesn't even recognize the airport in its capital city. Total waste of time.

Completely useless app. Can’t even find airports either by code or by city name! I hope they fly planes better than they write apps!

It keeps taking me back to a review summary page.

I tried to purchase tickets using this app. My experience was after 20mins of entering passport data for 4 people and credit card info the app failed to show flight information. Application response was ‘Transaction Failed’ and ‘Booking not complete’. But don’t worry they really did process your credit card and you will be charged for the tickets. You might be able to get the tickets but you have to call their customer service. Don’t bother trying to dispute the charge with the credit card company the airline will send their form letter with made up information that covers them. So disappointing.

I can go to there website and see flights but the app says no flights available. You can’t book on the website because there credit card page times out every time. Imagine the money they lose from people trying to purchase tickets and giving up and booking with another airline.

The app is horrible because the airline’s service online overall is HORRIBLE. Declined credit cards, time outs, on and on. As if they intentionally want to make the experience as difficult and frustrating as possible. Can’t believe they are this bad in 2020.

App เน่าและกากมาก เอาออกจาก app store ไปเถอะ รก เข้าแล้วปิดเอง เป็นมาตั้งนานแล้วไม่แก้ไขสักที

I don’t know when them will fixing the app and the web. It’s not working from many days. And when I call the call center waiting 30 minutes and no body answer. This airline don’t care the people who want booking