---
title: "ThamesLink Railway - Reviews, Revenue and Downloads in United Kingdom | Apple App Store"
description: "Download the official ThamesLink app to check train times and book tickets for any route in Great Britain. Experience stress-free travel with our transparent pricing and reliable service.  With the Th"
---

# ThamesLink Railway — United Kingdom
> UK train times & tickets

![ThamesLink Railway App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/7e/fc/9c/7efc9c97-36ee-06bb-28a1-953d9872af5d/AppIcon-0-0-1x_U007emarketing-0-6-0-85-220.png/434x0w.png)

**Developer:** [THE GO-AHEAD GROUP](https://apptail.io/developer/the-go-ahead-group-YhR) (United Kingdom)
**Category:** Travel
**Rating:** 4.3/5 (803 ratings)
**Price:** Free
**Bundle ID:** com.thameslink.ontrack
**Store:** Apple App Store
**Country:** United Kingdom
**Version:** 5.0.18 (released 2026-06-10)
**Original Release:** 2015-08-03
**Languages:** English

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/gb/app/app/id908805038)
**AppTail Page:** [https://apptail.io/app/thameslink-railway-Nvf/united-kingdom](https://apptail.io/app/thameslink-railway-Nvf/united-kingdom)

## ThamesLink Railway Description
Download the official ThamesLink app to check train times and book tickets for any route in Great Britain. Experience stress-free travel with our transparent pricing and reliable service.

With the ThamesLink app you can:

ENJOY ZERO BOOKING FEES: Buy any GB tickets directly through our app and pay no additional booking fees. 

FLEXIBLE TRAVEL OPTIONS: Sign up for keyGo and travel seamlessly with Smartcards. Tap & go without pre-buying tickets. Track your journeys and manage your account easily.

LIVE SERVICE UPDATES: Receive real-time updates on your regular services. Stay informed with personalised alerts from network experts.

MAKE A CLAIM: Set-up your Auto Delay Repay feature and easily claim compensation for delayed journeys.

ON-THE-GO ASSISTANCE: Request Passenger Assistance anytime you need it. Travel with confidence knowing support is just a tap away.

DIGITAL RAILCARDS: Save at least 1/3 on train fares with digital railcards. Easily renew online and never worry about losing your physical card.

## ThamesLink Railway Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/3c/68/01/3c6801db-9a3c-2e3b-7435-ba648713d8cc/cf2ae729-c1f1-4e07-9ea6-4ac1bf38744a_2024-05-18_GTR_TL_New_App_Store_images_iPhone_1290x2796_V4_PA_1290x2796x72_01.jpg/1290x2796.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/c9/f7/ec/c9f7ec74-8e72-d53e-290f-1e7fdb4ec994/e542b2a2-295a-4363-83af-ab565434800b_2024-05-18_GTR_TL_New_App_Store_images_iPhone_1290x2796_V4_PA_1290x2796x72_02.jpg/1290x2796.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/ad/9f/73/ad9f7383-cb2f-77cb-1bd0-4479e366f436/afaa9c42-8e35-4234-8e43-5980a5eba5d3_2024-05-18_GTR_TL_New_App_Store_images_iPhone_1290x2796_V4_PA_1290x2796x72_04.jpg/1290x2796.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/e2/16/7c/e2167cbf-e023-0458-1f77-2ed6ee3e7d03/1fe01f7c-1c55-40cf-a4c5-1a0f319c2118_2024-05-18_GTR_TL_New_App_Store_images_iPhone_1290x2796_V4_PA_1290x2796x72_05.jpg/1290x2796.png)

## ThamesLink Railway Rating Breakdown in United Kingdom
- 5 stars: 587 (73%)
- 4 stars: 86 (11%)
- 3 stars: 27 (3%)
- 2 stars: 20 (2%)
- 1 stars: 83 (10%)

## ThamesLink Railway Reviews in United Kingdom

### *---- "Why would I use this?"
More expensive tickets than I get through other apps. Pointless download. I thought you were meant to get deals from purchasing direct?
-- Iss p, 2025-01-06

### *---- "Annoying In-App Updates"
I don’t use it that often, but when I do, it does some rather slow update on startup. Why can’t it use the app update mechanism everyone else does, which would install an update when not in use, rather than right at the moment I want to use it!
-- ickoonite, 2024-12-22

### *---- "So clunky !"
Well an hour in and it’s crashed multiple times, I haven’t managed to add an existing Travelcard and no sign of the supposed link to AppleWallet. I can’t be bothered wasting any more time on it. Very disappointing.
-- SPL123xyz, 2024-12-17

### **--- "New app - cheat customers"
Ok so the layout is nice but the old app was fine. The main change in this version is that you can no longer look back through the day to earlier trains- so if you have a delay repay claim to submit the train details will have usually gone even before your train enters the station and oh no, your a bit stuck with the details of your claim.
This also affects the arrival of late trains. I’m stood on the platform right now, it’s 7:26 and I am waiting for the 7:27 train to West Hampstead. A train that has just pulled up to the station - turns out it’s the delayed 7:03; the platform board is stuck on telling me an 8 coach train has arrived and that I need to say and sort and issue I that I see. I have 30 seconds to work out whether this train goes to West Hampstead or will it take me to King’s Cross, completely out of my way and my tickets allowable journey (for the second time this week!). But of course this train is now no longer displayed on the app. 
You’ve done a really tight thing to save paying out on refunds which are obviously owed because of the poor running of your trains and it has negatively impacted the usability of the app and cost me at least two penalty fines already. Poor

Two stars because for the current 4 trains it is ok. And at least has the delay repay link contained within- I guess you know lots of people need that functionality. And as they can accurately submit a delay anyway, there’s less danger of guiding customers to use it. 
I also like that it displays the operator of the service now- so I don’t even have to waste my time submitting a delay repay claim only to be told that the Thameslink livery train, running (late) on the Thameslink line, between the Thameslink stations is nothing to do with them so I can forget my £2.50 refund on my Thameslink ticket. Raging
-- Ticklefannypopart, 2024-12-06

### ***-- "Improving at last"
The app has now become useable.
-- Saltdeanbeach, 2024-12-05

### ***** "Excellent and Easy"
Intuitive and very easy to use
-- SDF*, 2024-12-04

### *---- "Whoever signed this update off should be fired"
All most people want from the app is to find out train times, schedules and information on any delays etc. all of which is completely IMPOSSIBLE to find on this POINTLESS app!
-- ngua2, 2024-11-16

### ***** "Booking"
Easy to use app and booking process.
-- Dave__S, 2024-10-31

### ****- "Timetable easy"
Very easy to plan a journey
-- marg54321, 2024-10-30

### *---- "Completely inaccurate"
Get random updates to say journey is delayed, even when the train in question has reached its destination. The previous app was largely accurate and reliable.
-- Scottyuk23, 2024-10-17

### ***-- "Potential for greatness, but not there yet"
The old app finally gets a makeover but in some places it has gone backwards. The dashboard is probably better, and the quick switch of start and end points work well. The important news being below the train times is a bad news, last week it hid the news that all trains were cancelled after a point in time until after I had bought my ticket…. Buying a ticket is also a bit harder and the favourites also a bit harder to repurchase. Keep iterating, hopefully it will keep improving.
-- Brettmick, 2024-10-16

### **--- "Update deterioration"
The updated app no longer displays properly on my phone with text and symbols overlapping. The “Live” section once a station has been selected is so small as to be virtually unreadable. Perhaps this was designed for those with larger mobile phones but it is unworkable in the iPhone SE. Ideally if the phone was unsuitable we should not have been able to download the update
-- RASA1945, 2024-10-12

### *---- "Most delayed service is England"
Unexpected delays and inaccuracies in time table. Avoid if you can. A few minutes notice with a refund being potentially processed in 20 working days.
-- Jack René Long, 2024-10-12

### **--- "Useless for me"
I already have a Network Rail card but cannot find a way to record this in the Thameslink app.
I am absolutely NOT going to purchase a duplicate Network Rail card through this app and so will not be purchasing any tickets via the app. A bit of a waste for me.
-- esgb16, 2024-10-12

### *---- "Not great!"
I have to keep deleting and re installing the app! Annoying and time consuming!
-- Snackypops, 2024-09-29

### ****- "Too complicated to navigate"
Since the update the app has become more difficult to navigate and track the journeys you have completed on a flexi-season ticket. 

Please make it more obvious to prevent further frustrations…
-- Flexi ticket, 2024-09-29

### *---- "Terrible"
They’ve actually made this app worse. Now when you buy a ticket, you can’t even find it under your account & etickets. What’s the point of it?
-- Fat is Whack, 2024-09-28

### ***-- "My Review"
Feature request - it would be great if you could add tickets directly to Apple wallet rather than having to open an email.
-- Tom6745231, 2024-09-26

### *---- "Update dismal!"
The update has not worked… whomever did the user acceptance testing on this clearly doesn’t use the app. Or… there was no acceptance testing. 

The common journey times pinned on the landing page don’t refresh, not even when you pull down on the page. It could be 5pm but the times are still from the morning when you first checked times. You have to toggle the destinations for it to do any update of times and even then it is not always successful to see the correct train times. 

There is no smartcard journey history! And if this is purposely so, why is there no message explaining why one can’t see the journey history. 

This is one app update that has failed dismally!
-- apierror not happy, 2024-09-25

### ***-- "Careful of unfulfilled but charged orders"
The app takes payment and then stalls while fulfilling the order which means you pay but dont get your tickets. Stay on the app after payment goes through to ensure it’s complete. Be warned.
-- Mbastah, 2024-09-24

[View all ThamesLink Railway reviews and detailed analytics on AppTail](https://apptail.io/account/signup?utm_campaign=ai-crawl&utm_content=reviews)


## ThamesLink Railway Store Rankings
| Chart | Country | Category | Rank |
|-------|---------|----------|------|
| Top Free | United Kingdom | Travel | #300 |
| Top Free | Greece | Travel | #463 |
| Top Free | Norway | Travel | #464 |

## ThamesLink Railway Discovered Keywords
- on track
- great northern

## Apps Similar to ThamesLink Railway
- [LHR London Heathrow Airport](https://apptail.io/app/lhr-london-heathrow-airport-ejb/united-kingdom)
- [Eurostar: Train travel & Hotel](https://apptail.io/app/eurostar-train-travel-hotel-Tyb/united-kingdom)
- [Great Western Railway](https://apptail.io/app/great-western-railway-uIb/united-kingdom)
- [Bus Times London Countdown App](https://apptail.io/app/bus-times-london-countdown-app-CNb/united-kingdom)
- [Greater Anglia Train Tickets](https://apptail.io/app/greater-anglia-train-tickets-NYb/united-kingdom)
- [National Rail](https://apptail.io/app/national-rail-Okc/united-kingdom)
- [APCOA Connect – Parking](https://apptail.io/app/apcoa-connect-parking-Tuc/united-kingdom)
- [National Express Coach](https://apptail.io/app/national-express-coach-PWd/united-kingdom)
- [Thames Clippers Tickets](https://apptail.io/app/thames-clippers-tickets-YvH/united-kingdom)
- [Heathrow Express](https://apptail.io/app/heathrow-express-ErK/united-kingdom)

## ThamesLink Railway Available In
- [United Kingdom](https://apptail.io/app/thameslink-railway-Nvf/united-kingdom)
- [United States](https://apptail.io/app/thameslink-railway-Nvf/united-states)
- [Spain](https://apptail.io/app/thameslink-railway-Nvf/spain)
- [Italy](https://apptail.io/app/thameslink-railway-Nvf/italy)
- [Poland](https://apptail.io/app/thameslink-railway-Nvf/poland)
- [France](https://apptail.io/app/thameslink-railway-Nvf/france)
- [Hungary](https://apptail.io/app/thameslink-railway-Nvf/hungary)
- [Canada](https://apptail.io/app/thameslink-railway-Nvf/canada)
- [Ireland](https://apptail.io/app/thameslink-railway-Nvf/ireland)
- [Australia](https://apptail.io/app/thameslink-railway-Nvf/australia)
- [Czechia](https://apptail.io/app/thameslink-railway-Nvf/czechia)
- [Germany](https://apptail.io/app/thameslink-railway-Nvf/germany)
- [Slovakia](https://apptail.io/app/thameslink-railway-Nvf/slovakia)
- [Nigeria](https://apptail.io/app/thameslink-railway-Nvf/nigeria)
- [Ukraine](https://apptail.io/app/thameslink-railway-Nvf/ukraine)
- [Switzerland](https://apptail.io/app/thameslink-railway-Nvf/switzerland)
- [Norway](https://apptail.io/app/thameslink-railway-Nvf/norway)
- [Russia](https://apptail.io/app/thameslink-railway-Nvf/russia)
- [New Zealand](https://apptail.io/app/thameslink-railway-Nvf/new-zealand)
- [South Africa](https://apptail.io/app/thameslink-railway-Nvf/south-africa)
- [Mexico](https://apptail.io/app/thameslink-railway-Nvf/mexico)
- [Colombia](https://apptail.io/app/thameslink-railway-Nvf/colombia)
- [Netherlands](https://apptail.io/app/thameslink-railway-Nvf/netherlands)
- [Brazil](https://apptail.io/app/thameslink-railway-Nvf/brazil)
- [Pakistan](https://apptail.io/app/thameslink-railway-Nvf/pakistan)
- [Portugal](https://apptail.io/app/thameslink-railway-Nvf/portugal)
- [Romania](https://apptail.io/app/thameslink-railway-Nvf/romania)
- [Sweden](https://apptail.io/app/thameslink-railway-Nvf/sweden)
- [Belgium](https://apptail.io/app/thameslink-railway-Nvf/belgium)
- [Lithuania](https://apptail.io/app/thameslink-railway-Nvf/lithuania)
- [Thailand](https://apptail.io/app/thameslink-railway-Nvf/thailand)
- [Türkiye](https://apptail.io/app/thameslink-railway-Nvf/turkey)
- [Taiwan](https://apptail.io/app/thameslink-railway-Nvf/taiwan)
- [Bulgaria](https://apptail.io/app/thameslink-railway-Nvf/bulgaria)
- [North Macedonia](https://apptail.io/app/thameslink-railway-Nvf/north-macedonia)
- [Mali](https://apptail.io/app/thameslink-railway-Nvf/mali)
- [Malta](https://apptail.io/app/thameslink-railway-Nvf/malta)
- [United Arab Emirates](https://apptail.io/app/thameslink-railway-Nvf/united-arab-emirates)
- [Malaysia](https://apptail.io/app/thameslink-railway-Nvf/malaysia)
- [Nepal](https://apptail.io/app/thameslink-railway-Nvf/nepal)
- [Oman](https://apptail.io/app/thameslink-railway-Nvf/oman)
- [Panama](https://apptail.io/app/thameslink-railway-Nvf/panama)
- [Peru](https://apptail.io/app/thameslink-railway-Nvf/peru)
- [Philippines](https://apptail.io/app/thameslink-railway-Nvf/philippines)
- [Saudi Arabia](https://apptail.io/app/thameslink-railway-Nvf/saudi-arabia)
- [Singapore](https://apptail.io/app/thameslink-railway-Nvf/singapore)
- [Slovenia](https://apptail.io/app/thameslink-railway-Nvf/slovenia)
- [Suriname](https://apptail.io/app/thameslink-railway-Nvf/suriname)
- [Tunisia](https://apptail.io/app/thameslink-railway-Nvf/tunisia)
- [Uruguay](https://apptail.io/app/thameslink-railway-Nvf/uruguay)
- [Uzbekistan](https://apptail.io/app/thameslink-railway-Nvf/uzbekistan)
- [Vietnam](https://apptail.io/app/thameslink-railway-Nvf/vietnam)
- [Mauritius](https://apptail.io/app/thameslink-railway-Nvf/mauritius)
- [Armenia](https://apptail.io/app/thameslink-railway-Nvf/armenia)
- [Argentina](https://apptail.io/app/thameslink-railway-Nvf/argentina)
- [Austria](https://apptail.io/app/thameslink-railway-Nvf/austria)
- [Azerbaijan](https://apptail.io/app/thameslink-railway-Nvf/azerbaijan)
- [Bahrain](https://apptail.io/app/thameslink-railway-Nvf/bahrain)
- [Belarus](https://apptail.io/app/thameslink-railway-Nvf/belarus)
- [Chile](https://apptail.io/app/thameslink-railway-Nvf/chile)
- [China](https://apptail.io/app/thameslink-railway-Nvf/china)
- [Cyprus](https://apptail.io/app/thameslink-railway-Nvf/cyprus)
- [Denmark](https://apptail.io/app/thameslink-railway-Nvf/denmark)
- [Dominican Republic](https://apptail.io/app/thameslink-railway-Nvf/dominican-republic)
- [Algeria](https://apptail.io/app/thameslink-railway-Nvf/algeria)
- [Ecuador](https://apptail.io/app/thameslink-railway-Nvf/ecuador)
- [Estonia](https://apptail.io/app/thameslink-railway-Nvf/estonia)
- [Egypt](https://apptail.io/app/thameslink-railway-Nvf/egypt)
- [Finland](https://apptail.io/app/thameslink-railway-Nvf/finland)
- [Ghana](https://apptail.io/app/thameslink-railway-Nvf/ghana)
- [Greece](https://apptail.io/app/thameslink-railway-Nvf/greece)
- [Hong Kong SAR China](https://apptail.io/app/thameslink-railway-Nvf/hong-kong)
- [Croatia](https://apptail.io/app/thameslink-railway-Nvf/croatia)
- [Indonesia](https://apptail.io/app/thameslink-railway-Nvf/indonesia)
- [Israel](https://apptail.io/app/thameslink-railway-Nvf/israel)
- [India](https://apptail.io/app/thameslink-railway-Nvf/india)
- [Iceland](https://apptail.io/app/thameslink-railway-Nvf/iceland)
- [Japan](https://apptail.io/app/thameslink-railway-Nvf/japan)
- [Kenya](https://apptail.io/app/thameslink-railway-Nvf/kenya)
- [South Korea](https://apptail.io/app/thameslink-railway-Nvf/south-korea)
- [Kuwait](https://apptail.io/app/thameslink-railway-Nvf/kuwait)
- [Kazakhstan](https://apptail.io/app/thameslink-railway-Nvf/kazakhstan)
- [Lebanon](https://apptail.io/app/thameslink-railway-Nvf/lebanon)
- [Sri Lanka](https://apptail.io/app/thameslink-railway-Nvf/sri-lanka)
- [Latvia](https://apptail.io/app/thameslink-railway-Nvf/latvia)
- [Madagascar](https://apptail.io/app/thameslink-railway-Nvf/madagascar)

---

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