The Alaska Club.

Before you implement a new app, the testing should be complete. It is not working with iPhone. It drops. I downloaded it 10 times already. It was the first time and then it does not work any longer. You click on it, and the first screen lingers and then it shut downs. So for me to register to a class I have to perform the operation of delete and reinstall several times a week. Horrible

The new version of this app renders it useless. It crashes each time I try to open it and I can no longer use the app for checking in. I am using my old key ring scanner to check in. What a horrid update-please fix this.

The new app is terrible, it’s not stable and keeps crashing. I don’t think you can do is delete it and reload it and hope it works for a week. Alaska Club needs to get this at fixed. Terrible terrible terrible…

Since the update I can only open the app once, and then it crashes immediately every time. So I have to delete and re download to register for classes or check into the club

App has been crashing after update I can’t check in the gym now

Excellent companion to gym.

Nice gym here at Alaska west club it’s a good work out here! Nice friendly staff with clean environment

After working out at the Alaska Club for two days, I was approached by a fitness instructor on the workout floor and asked to present a negative COVID-19 test. I informed her that the State has taken me off of quarantine days ago and that I can still test positive up to 2-3 months. Also, the State doesn't want me to continue to get tested as to not to continue to waste resources. She shrugged her shoulders and told me that I had to leave. I asked her if she had seen additional member tests, she said that she had. That staff member then walked away, and I could not locate her. I approached the front desk and asked to speak to a manager. There was no manager or anyone to speak to that was on duty. Meanwhile, my wife was still working out on the floor, was approached by a custodian staff (whom is a very nice person). She said to my wife that she had to leave. She didn't give a reason why and just kept saying, "I'm just the messenger". At this point, my wife and I were very upset, in the middle of a workout, and are being asked to leave the Alaska Club in front of members and staff. I'm being asked to leave because I did not present medical records, my wife being asked to leave for no reason. We demanded to speak to someone in charge. The teenager behind the counter had no one to call but the strip mall security. Security never had to enter the premises or escort us out. We left on own accord. I feel this is was a huge invasion of privacy. If they felt as though me or my wife were COVID positive and in the Alaska Club for a lengthy period of time, then they close to clean and sterilize. This was done in very unprofessional manner. The fitness instructor made an assumption. And instead of her bringing this to management, she held onto this information and waited to see us in the Alaska Club. We did everything the municipality and state asked of us and now are being treated like a leper based soley on rumors and insinuations, it would be one thing if this was a store you could just choose not to go, but we paid a fee to be able to attend this gym. It is written nowhere on their website that this is what to expect during our visit to the Alaska Club.

Shows you classes and lets you sign up & get reminders, shows you pool schedules, staffed & childcare hours, use it to scan in when you come in. So convenient. I also like how it gives you notifications in the message area about any unusual closures to different parts of the gym so you can plan better. Great resource.

I like scanning at the door with the app and recording my workouts.