The Economist - News, Podcasts

The app is very slow on iphone 13

The app creators appeared to be the scammers… There’s absolutely no way to cancel subscription online. The only way they suggest to do it is via support chat where hundreds of people are in line and you have to wait for ages…

Tried espresso app with further decision to cancel subscription.. but the button is not working, so I’ve spent lots of time to chat with three (!!!) operators to cancel subscription. First even persuaded to try more trial, I’ve agreed but nothing happened))) still same account still same subscription.. I truly shocked such a respectful journal has such a bad customer support….

I read most of the news on the tablet and rarely use newspapers’ apps. But Economist is one of the few I use, the interface is nice and read experience is comfortable. What else would I need?

Application is great, but I think you should remove advertisement for users, who already paid premium subscription.

Reboot doesn’t help. Please fix ASAP this great app.

2016 iPad Pro 9.7 User Experience. Firstly, the app freezes for an irritating instant when I scroll up or down anywhere: from the menu to articles. Secondly, images within articles are of poor quality, as if they are rudely stretched at cost of resolution. Additionally, numerous missclicks occur while swiping over these very pictures: they abruptly open above the text. Otherwise, nicely designed and efficient application. However, freezes frankly freak me out. Reading is a central process of this app, and all issues are connected to it. I strongly urge you to improve your terrific application.

If you want to read the weekly magazine on your phone, this app is terrible. Weird jumps between and within articles—you’ll be reading and suddenly it jumps to a different part of the article or a different article entirely. It also doesn’t keep your place when you leave the app, which the old app did. And it has about 5 times as many ads. The new app also bombards you with notifications you can’t control. The same quality of journalism is there but the Economist should be embarrassed—the content is undermined by a broken experience. Stick with the legacy app. Update Aug 2024: the app is even slower, almost unusably. You open it, you wait, you click an article, you wait, you try to flip to another article, it hangs while it loads an ad, and frequently bumps to the top of an article so it can load an ad. I really want to like this app buts it's so awful vs. the old app. I'm on an iphone 13 pro. This is the slowest app I own.

I think it takes 15 seconds for the app to load when opened, then it still freezes when scrolling or opening a news article

The app is so slow loading even on strong wifi - especially my saved articles - that I become overly frustrated using it. But I love the content enough that it is still one of my most used.