--- title: "The General Insurance App - Reviews, Revenue and Downloads in United States | Apple App Store" description: "The General® mobile app helps you manage your policy anytime, anywhere. Whether you need to get a quote, make a payment, access your ID cards, add proof of insurance to your digital wallet, or submit " --- # The General Insurance App — United States > See how much you can save! ![The General Insurance App App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/4a/a9/09/4aa90977-e783-f813-0921-de32d5b78630/AppIconProduction-0-0-1x_U007ephone-0-1-0-sRGB-85-220.png/400x400bb.png) **Developer:** [The General Automobile Insurance Services](https://apptail.io/developer/the-general-automobile-insurance-services-gZKc) **Category:** Finance **Rating:** 4.7/5 (227,495 ratings) **Price:** Free **Bundle ID:** com.pgac.thegeneral **Store:** Apple App Store **Country:** United States **Version:** 8.2.0 (released 2026-08-21) **Original Release:** 2018-07-28 **App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id1397958651) **AppTail Page:** [https://apptail.io/app/the-general-insurance-app-Ecp/united-states](https://apptail.io/app/the-general-insurance-app-Ecp/united-states) ## The General Insurance App Description The General® mobile app helps you manage your policy anytime, anywhere. Whether you need to get a quote, make a payment, access your ID cards, add proof of insurance to your digital wallet, or submit a claim, The General® makes it simple and convenient • Quickly get a quote for a new insurance policy with The General® • Make a payment or schedule a payment using different payment methods. • Access your ID Cards after signing in for the first time. You can view your virtual ID cards in landscape mode or open the PDF version to see your full legal ID cards. • Add your proof of insurance to your digital wallet for quick and easy access when you need it. • Start and submit a new claim, or track the status of an existing claim. • Log in the way that works best for you using your email address or biometrics such as Face ID. We’re always looking for ways to improve your mobile app experience. Please feel free to leave feedback about your experience or contact us at mobileappsupport@thegeneral.com. We’re committed to delivering a 5-star app experience. *Some restrictions apply. Subject to Underwriting guidelines. Not available in all states. End User License Agreement: Privacy Notice: ## The General Insurance App Screenshots - [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource116/v4/32/9e/bb/329ebbb8-1e02-2831-0cbe-29945772df28/1bf8f0c6-9f87-4003-9368-b9dd573ede00_iOS-Sign-In-5.5.jpg/392x696bb.jpg) - [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource116/v4/14/5e/da/145edaed-9b65-b423-184a-7f8ebe28f46e/5e38f0b4-4819-4a3d-9bca-75827848166e_5.5-apple-homescreen-appstore-preview.png/392x696bb.png) - [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource116/v4/de/8a/03/de8a03bb-0bae-565f-6ba0-b64e6f85f15e/173d86dd-1249-4a3a-a0ec-a5891b14ce19_iOS-Add-ID-Card-5.5.jpg/392x696bb.jpg) - [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource116/v4/c4/77/86/c4778694-30ce-505e-6cfe-715cb816a5ac/934805dc-785b-49aa-b139-ba53992834e6_iOS-Wallet-Card-5.5.jpg/392x696bb.jpg) - [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/Purple126/v4/b9/e6/f0/b9e6f0e6-3e7f-f1f6-c91c-954dbebd295b/mzl.vtoyigdi.jpg/392x696bb.jpg) - [Screenshot 6](https://is1-ssl.mzstatic.com/image/thumb/Purple126/v4/91/20/f1/9120f1cd-db49-e108-6fcc-c445dedb77ab/mzl.pbavhvqa.jpg/392x696bb.jpg) - [Screenshot 7](https://is1-ssl.mzstatic.com/image/thumb/Purple116/v4/83/45/e2/8345e2d6-3c0d-e537-88ef-87c2b5f62388/mzl.zeqcpkbe.jpg/392x696bb.jpg) - [Screenshot 8](https://is1-ssl.mzstatic.com/image/thumb/Purple116/v4/de/65/01/de650161-82f1-e36c-6f40-ecbe5b8637c3/mzl.vqydmgdf.jpg/392x696bb.jpg) ## The General Insurance App Rating Breakdown in United States - 5 stars: 194,951 (86%) - 4 stars: 14,865 (7%) - 3 stars: 6,700 (3%) - 2 stars: 2,132 (1%) - 1 stars: 8,810 (4%) ## The General Insurance App Reviews in United States ### *---- "No way never again" I quote a review in December about my wreck in November here it is Jan and I still haven’t had a single call email nothing from Shaquille king my claims adjuster have asked numerous times for somebody else I call every day not them communicating with me just to find out they want more pictures or more paperwork and still nothing this is the wrist insurance people I have every encountered horrible customer service horrible communication horrible I would give them negative starts if I could almost two months not a single word ridiculously horrible -- MeKB816, 2025-01-02 ### **--- "Horrible wait times" I called in twice this morning g and was on hold 15 min each time to get a customer service agent. -- Kobnator, 2025-01-02 ### ****- "Credit card" I tried for 5 minutes for the app to take a picture of my card for payment and no matter what I tried, it still wouldn’t. Very frustrating -- RGDurham1965, 2025-01-02 ### *---- "Horrible Company" They tell you one price then you get charged another. And they made there own payment date without asking me what date I wanted like there supposed to -- Watson25!, 2024-12-30 ### *---- "No one answered phone" Bad -- RickJamez402, 2024-12-30 ### *---- "Terrible" Garbage -- YvneSpr, 2024-12-30 ### ***** "Highly recommend" Couldn’t ask for an easier/ cheaper route for car insurance. -- yoitsbjgbagdrew, 2024-12-29 ### *---- "Still did not get paid for my vandalized navigator" No fixing my truck yet -- BATMANSNYC, 2024-12-29 ### *---- "Unbelievable" Talk about price gouging. I am paying $1200 a month for this insurance because I accidentally let my other insurance lapse by 3’days. Un- real! -- bow243, 2024-12-24 ### ***** "💙💙💙💙💙💙💙💙" 💯💯💯💯💯💯💯💯 -- pumpkin💙, 2024-12-20 [View all The General Insurance App reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews) ## The General Insurance App Discovered Keywords - the general auto insurance app - auto insurance ## Apps Similar to The General Insurance App - [Root: Better car insurance](https://apptail.io/app/root-better-car-insurance-xqh/united-states) - [Jerry: Insurance & Car Care](https://apptail.io/app/jerry-insurance-car-care-lPK/united-states) - [Clearcover Car Insurance](https://apptail.io/app/clearcover-car-insurance-nPK/united-states) - [Esurance Mobile](https://apptail.io/app/esurance-mobile-pPK/united-states) - [National General](https://apptail.io/app/national-general-LtO/united-states) - [Direct Auto Insurance](https://apptail.io/app/direct-auto-insurance-PwO/united-states) - [Just: Affordable Car Insurance](https://apptail.io/app/just-affordable-car-insurance-khR/united-states) - [Liberty Mutual Mobile](https://apptail.io/app/liberty-mutual-mobile-aHU/united-states) - [Dairyland®](https://apptail.io/app/dairyland-rdX/united-states) - [Bridgecrest](https://apptail.io/app/bridgecrest-RdX/united-states) --- ## About AppTail [AppTail](https://apptail.io) is a mobile app intelligence platform providing app analytics, ASO (App Store Optimization) tools, keyword tracking, competitor analysis, revenue estimates, and review monitoring for iOS App Store apps. 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