The New Yorker

Impossible to unsubscribe from emails.

I am having great difficulty cancelling. They renewed for 12 months without informing me. Typical Americans, no class, chancers. You deserve Trump

Would be 5 stars with dark mode. Thanks

As an Irish subscriber, I find the app frustrating as it persistently but unpredictably doubts that I am a subscriber and asks me for more money to subscribe after a free week. My sub includes a print copy, so maybe I’ll stick to that.

I bought an annual subscription to The New Yorker and app shows ads. I thought just maybe they had more class than this. They are rubbish ads too that I assume generate little income for them. Cancelled my sub, will go back to free scraping.

Support? In fairness developer did later make contact and offered to help. Problem had been resolved.

The app is absolutely terrible: so your website has Google sign-in but your app does not? How is someone who got a subscription on your website using Google Sign-in supposed to then log into the app? Grow up and hire a product manager, this should be embarrassing.

The last time I subscribed to the New Yorker was about six years ago. As with public library borrows, you could download issues of the magazine as PDFs to be opened in the reader of your choice. Additionally, you could keep your progress within a particularly long article within the app. Fast-forward to the new and improved version of the app. Downloaded magazines seem only accessible within the app, which destroys the effect of the magazine layout. Worse still, the app refreshes even if you haven’t closed it and are only checking another app for a moment. This means you not only lose your place in the story; you’re also pulled back to the landing content of the app, which might never have interested you in the first place. Additionally, you cannot bookmark your progress in an article or a downloaded magazine; you can only bookmark an individual article without progress. You can’t even highlight a passage to give you a clue where you left off, which is why I spend more time searching for my place in Aviv’s long piece on Alice Munro than I do reading the article itself. I only just subscribed a week ago and am thinking of cancelling my subscription.

I really liked to listen to New Yorker articles on the go, but I am not going to listen to a robot voice. Really disappointing. At least provide the option to filter.

The digital subscription is not worth purchasing. The content of the magazine is excellent. Articles are interesting and well written, but if you have difficulty with your sight when using reading devices this is the worst app I’ve encountered. There is no native feature for sizing text, it says to use the device text size setting, but they don’t work. There is no dark mode that could help. There is no zoom, nothing to aid in ease of reading, which as a dedicated reading app it’s ridiculous!! It’s a shame that this app is so inaccessible to sight challenged individuals.