The O2 is the world’s most popular music and entertainment venue, and The O2 Venue App is an all in one way to make the most out of your visit. Through the app you can display and transfer your tickets with AXS Mobile ID for a contactless and quick entry to the arena, access personalised visitor information such as closest concessions, facilities and exits based on where you are seated, and purchase food, drink & merchandise with collection from one of our dedicated app pick up points around the arena so you don’t miss any of your event.
Download the app today to get your experience started and look out for new updates as we continue to add new features.
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User Rating
4.24 out of 5
212 ratings
in Germany
5 star
148
4 star
21
3 star
14
2 star
4
1 star
25
Ratings History
Reviews
Problem solved
First I had the same problem as some other people writing that they don’t get access to their tickets.
I downloaded the app, created an account with the email address I used for my ticket purchase and the app updated. But then when I wanted to see “my tickets” the app asked me to log in but didn’t accept my login data.
The solution is to sign up again with the same email address. I finally have my ticket.
The app in itself is great. But the tickets could be found more easily.
I cannot login
The sign up button doesn‘t work, so I cannot retrieve my tickets. Since it is the only way, I am kind of at loss what to do. The app and os is updated , so is hay should I do? No it contact available, nothing. I am ready to give the tickets back since I would be coming from Germany. However, not possible either. This is just really absurd.
Not working
Senseless App anyway. But not working at all makes it a complete scum.
App simply doesn’t work
I can’t access my tickets through this app.
It uses multiple conflicting accounts (O2, AXS, and linked accounts).
I can’t log in with an email address I previously registered with to retrieve my tickets purchased via Ticketmaster, nor can I reset the password for that previously created account, because the app claims that email address is unknown.
What this app excels at, though, is trying to subscribe the user to additional marketing messaging, notifications, and newsletters.
Fehlerhaft
Die App hat einen Fehler, ich kann mich nicht anmelden und meine E-Mail Adresse gibt es angeblich nicht mehr.