The O2 Venue App
The O2 Concert Companion
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Description

The O2 is the world’s most popular music and entertainment venue, and The O2 Venue App is an all in one way to make the most out of your visit. Through the app you can display and transfer your tickets with AXS Mobile ID for a contactless and quick entry to the arena, access personalised visitor information such as closest concessions, facilities and exits based on where you are seated, and purchase food, drink & merchandise with collection from one of our dedicated app pick up points around the arena so you don’t miss any of your event.

Download the app today to get your experience started and look out for new updates as we continue to add new features.
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Screenshots

User Rating

4.4 out of 5

35,678 ratings in United Kingdom

5 star
27,691
4 star
2,669
3 star
1,013
2 star
551
1 star
3,754

Ratings History

Reviews

Bad

Frustrated and pd on

Couldn’t log in spent hours trying

Password reset

J.Lindsay on

Despite repeated attempts I don’t receive the email for password reset. Rubbish app.

How hard does it have to be to get tickets

GeneralGlory23 on

The app is appalling we have been here 1hr trying to download the tickets

The case of the invisible tickets

Far from being gruntled on

Yet again, I visit both the AXS and O2 apps in a vain attempt to find the tickets I booked. No sign of them even though I have received several emails from O2 with information about the concert. Really, really poor app. More time wasted queuing up to collect my tickets. One star is generous.

Tickets not showing

Neil Bennett 46 on

Spent £768 on ringside seats for the Chisora fight , but they are not showing on this site or AXS site and you can not find a phone number to talk to anyone . Tried email but nothing . Got seat numbers and booking reference, hope that’s enough on the night

Pain in the a**

chrometaphor on

Tickets won’t transfer. Followed all instructions.

No tickets

VeryFrustrated!.! on

It’s terrible to use. Won’t acknowledge password. Signing in via Apple doesn’t show any tickets. Something goes wrong every time I try and send email. I have purchased Killers tickets and can’t see us being able to get there at this rate! What a diabolical way of operating!

Stupid and unnecessary

Manson'sUglySon on

Why does this even exist? O2 have somehow managed to make the experience of going to one of their horrendous, overpriced, over stuffed venues, where for no reason other than to make going to one of their shows even worse you can’t bring a bag. They are the worst thing to have happened to gig culture in my entire lifetime. Only ever go to one of their gigs if the band is unmissable

Killers

GREENMAN PETE JSY on

I have paid for two tickets for 4th July and no tickets are available to me on this app

Peterson

thisisriley1 on

I really really resent having to download this app just for the privilege of accessing tickets purchased from Ticketmaster. I was given no choice - this was the only delivery method available. As soon as the show is over I’m deleting this app. Whatever O2 sells, I will boycott out of spite. I hate living in the future.

Store Rankings

Ranking History

Category Rankings

Chart
Category
Rank
Top Free
43
Top Free
153
Top Free
187
Top Free
218
Top Free
345

Keywords

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Revenue and Downloads

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App Info

Publisher
Ansco Arena Ltd
Languages
English, French, Welsh, German, Lithuanian, Norwegian Bokmål, Portuguese, Swedish
Recent version
17.4.1 (8 months ago )
Released on
Aug 18, 2017 (6 years ago )
Last updated
2 weeks ago