The Times (ROW Legacy)

In return for the paid subscription I would expect an ad-free app but all right, I can handle 3-4 ads across an article. Each article. But today was really it. While I was trying to read an article, some FULL-SCREEN video call simulation (being obviously some sort of novelty in the world of ads business) kept appearing all the time! Consider my subscription cancelled, folks. Many thanks for your efforts to make me do this. And if this is because someone’s hacked you... honestly, don’t care. This ain’t some smoothie-powered startup last time I checked.

I have never been able to view comments on the app. It’s pathetic. My app version is the live version, not classic, and I’m using the latest iOS version. This should have been fixed years ago. There have been comments on Reddit and the Apple App Store for years yet the ToL refuses to fix the problems. I’ve cancelled my subscription because of it. Why should I pay for an app I can’t fully use?

The writing is excellent but the app is not accessible. It needs to have AI generated audio for every article similar to WSJ and Washington Post so that the app is accessible for those with disabilities. There is no good reason not to make this necessary upgrade so the news is accessible to all.

Perhaps the worst functioning app I have ever used. Constant requests for log ins. Once I log in there is an endless loading loop. I canceled my subscription even though I enjoy the news coverage and writing.

Can’t subscribe to (or unsubscribe from) newsletters, registration appears to fail (but actually doesn’t), support chat doesn’t work… not a great experience for a new subscriber.

Ability to read up on British news whilst living in the US (I’m British) from a reputable and mostly impartial source is a god send, not to mention coverage of sports and motoring news and opinion. I just wish I got notifications for news stories (all notifications are on for it but I don’t get any…) Solid 4/5✨

Comments haven’t worked for over a year — they briefly load and then vanish.

I’m an American reader and enjoy reading The Times—I love reading newspapers from different regions and countries. The comments section, however, has been broken since I downloaded and subscribed over a month ago.

Paid Subscriber from the US here…great news content but comments section doesn’t work for me.

The latest update of this app just crashes upon opening it. It is supposed to work on all devices running IOS 12.4 or later, a requirement my device meets. Please fix this. Addendum 2022.09.01 Latest update has corrected the problems. Thank you. I missed reading The Times!