---
title: "Tidio - Reviews, Revenue and Downloads in United States | Apple App Store"
description: "The Tidio app gives you access to Tidio’s all-in-one AI customer support software suite comprising help desk, chatbot/AI agent, live chat, and lead generation features. With the Tidio mobile app, you’"
---

# Tidio — United States
> AI customer support software

![Tidio App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/46/d2/9c/46d29cc8-a013-5838-a6b3-28b6345d9af3/AppIcon-0-0-1x_U007emarketing-0-8-0-85-220.png/400x400bb.png)

**Developer:** [TIDIO POLAND SP Z O O](https://apptail.io/developer/tidio-poland-sp-z-o-o-IrQ)
**Category:** Business
**Rating:** 4.8/5 (4,771 ratings)
**Price:** Free
**Bundle ID:** com.tidiochat.app
**Store:** Apple App Store
**Country:** United States
**Version:** 9.22.0 (released 2026-09-03)
**Original Release:** 2014-09-17

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id916822567)
**AppTail Page:** [https://apptail.io/app/tidio-eCf/united-states](https://apptail.io/app/tidio-eCf/united-states)

## Tidio Description
The Tidio app gives you access to Tidio’s all-in-one AI customer support software suite comprising help desk, chatbot/AI agent, live chat, and lead generation features. With the Tidio mobile app, you’ll be able to use live chat and chatbots for customer satisfaction, increasing sales, generating leads and much more.

Features:

-Talk to your customers wherever you are

Quick Responses - send them during a conversation in a single click, so you can spend more time answering complex enquiries

Chatbots - generate leads while you’re offline using chatbots

Live Visitor List - list of all visitors browsing your website

Visitors Details - access details such as visitor IP, city, country, device type and browser

Push Notifications - get notifications about new messages, even when the app is closed

## Tidio Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/fe/6f/24/fe6f24ad-5c18-b33b-4fa2-e66cb6893918/pr_source.png/1242x2688.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/0e/c8/53/0ec853a0-e490-93d5-1696-2fba837138ed/pr_source.png/1242x2688.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/bc/16/c1/bc16c12a-710d-96a8-a04b-a611a13804f7/pr_source.png/1242x2688.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/1a/19/3e/1a193ead-1349-2bd7-8dd4-a04e3ac14b76/pr_source.png/1242x2688.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/bb/dd/95/bbdd9578-7af8-0969-e74e-c20b4abc1293/pr_source.png/1242x2688.png)
- [Screenshot 6](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/15/fe/67/15fe6793-982a-a8ae-e8b1-2cf6e811c863/pr_source.png/1242x2688.png)
- [Screenshot 7](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/47/36/8d/47368d34-60c6-5289-cbfb-3571fb864195/0_APP_IPHONE_65_0.png/1242x2688.png)
- [Screenshot 8](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/58/80/b6/5880b6a9-8a0a-5dde-056d-2b7b0ca8e7ab/1_APP_IPHONE_65_1.png/1242x2688.png)
- [Screenshot 9](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/bf/d8/46/bfd846b0-793d-cee0-60be-c06a24949d2a/2_APP_IPHONE_65_2.png/1242x2688.png)
- [Screenshot 10](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/df/2a/4e/df2a4e90-cc81-4652-7265-775c887fdf4d/3_APP_IPHONE_65_3.png/1242x2688.png)

## Tidio Rating Breakdown in United States
- 5 stars: 4,217 (88%)
- 4 stars: 256 (5%)
- 3 stars: 114 (2%)
- 2 stars: 62 (1%)
- 1 stars: 122 (3%)

## Tidio Reviews in United States

### ***** "Communication"
I love Tidio! It’s easy to use connects me immediately anytime I choose right to the customer  . Live chat or automated! It really helps me make money at the end of the day!
-- The Lovely Hen, 2025-08-24

### *---- "Do not use Tidio!"
We’ve been using Tidio plugin for a year. It was amazing since last month. We are a very small business. We don’t have budget to pay a premium service so we use its free service and we were happy with it. It was enough service for us because we don’t need bot messages. Suddenly a pop up occurred on the screen every 2 seconds!!! What is going on every 2 seconds??? They are just trying you not to use free version, they are trying to make you pay money otherwise they will block everything! I am not lying I believe most of you who use free version see that. It is like crazy! Every 2 seconds! You cannot write to your customer, you cannot read! They started to blur our customers emails when they enter their email to create a ticket - they blur the ticket, conversation, customers’ messages, all ticket screen! just because you exceeded 50 conversation limit. The thing is we don’t use your bots! We manually join the conversation, we write our messages manually. “You” I mean “your bots” don’t work at our website. How can you blur my customers tickets??? With this kind of bad attitude and bad intentions of your company, we will not purchase anything to use your product. This is my first review for an app. We will definitely switch to another plugin and I am willing to pay for their services but not for Tidio!!! Never and ever. I do not recommend. Do not use Tidio!
-- For.The.Review, 2025-05-24

### ***** "Great app!"
Great app and easy to use!! Highly recommended!!
-- RV910, 2025-05-15

### ***** "great platform"
tidio is a easy to use platform to integrate into shopify , really helps boost my sales and love the app for notification and analytics right at my fingertips
-- fitnessloverrr, 2025-02-20

### ***-- "App often logs out"
Great product but the app always logs me out!!
We can miss messages like this.
-- Kosh420, 2025-01-11

### *---- "Bogus!!!"
My husband owns his own home inspection company and added Tidio to his website. Of course just trying it out he purchased the lowest cost plan. It was ok for a while and then all of the sudden we kept getting notifications that users were on the website all night long. Nearly 100 a night! Come on man! So the package my husband bought allowed up to 500 visitors. So tell me why all the sudden this starts happening and then we get an email saying we need to upgrade because we have had 500 visitors. Someone working for Tidio has been going to our website almost a hundred times a nights for 5 nights at least. I would love to share the photos of my notifications so yall can see how crazy this is. You can’t tell me this is not a scam!!!
-- Bulls*#%, 2024-09-07

### ***** "I love it"
The best app for all your clients
-- IgFundz, 2024-06-22

### ***** "Excellent App"
Fabulous app
-- Big Al Tulsa, 2024-06-12

### ***** "Very good app"
Good
-- Bonaventure iradia, 2024-04-08

### ***** "Great communication tools, easy to set up"
Good for getting contact information
-- BleuBlancCBD, 2024-03-31

[View all Tidio reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews)



## Tidio Discovered Keywords
- gotidy
- tidio
- chatbot live chat

## Apps Similar to Tidio
- [Smartsupp](https://apptail.io/app/smartsupp-sxm/united-states)
- [Chipper Cash](https://apptail.io/app/chipper-cash-Wko/united-states)
- [WooCommerce: Store & POS](https://apptail.io/app/woocommerce-store-pos-nVo/united-states)
- [Eversend: Send Money, USD Card](https://apptail.io/app/eversend-send-money-usd-card-Aaq/united-states)
- [Titan Email: Contacts,Calendar](https://apptail.io/app/titan-email-contactscalendar-cyt/united-states)
- [Webmail App: IMAP Email Client](https://apptail.io/app/webmail-app-imap-email-client-msB/united-states)
- [Tawk.to](https://apptail.io/app/tawkto-jjN/united-states)
- [Crisp](https://apptail.io/app/crisp-TZY/united-states)
- [Jivo](https://apptail.io/app/jivo-UZY/united-states)
- [LiveChat - Support & Sell](https://apptail.io/app/livechat-support-sell-RVkb/united-states)

## Tidio Available In
- [United States](https://apptail.io/app/tidio-eCf/united-states)
- [United Kingdom](https://apptail.io/app/tidio-eCf/united-kingdom)
- [Canada](https://apptail.io/app/tidio-eCf/canada)
- [Australia](https://apptail.io/app/tidio-eCf/australia)
- [Mexico](https://apptail.io/app/tidio-eCf/mexico)
- [France](https://apptail.io/app/tidio-eCf/france)
- [Spain](https://apptail.io/app/tidio-eCf/spain)
- [Italy](https://apptail.io/app/tidio-eCf/italy)
- [Netherlands](https://apptail.io/app/tidio-eCf/netherlands)
- [India](https://apptail.io/app/tidio-eCf/india)
- [Germany](https://apptail.io/app/tidio-eCf/germany)
- [Colombia](https://apptail.io/app/tidio-eCf/colombia)
- [China](https://apptail.io/app/tidio-eCf/china)
- [Brazil](https://apptail.io/app/tidio-eCf/brazil)
- [Chile](https://apptail.io/app/tidio-eCf/chile)
- [Türkiye](https://apptail.io/app/tidio-eCf/turkey)
- [South Africa](https://apptail.io/app/tidio-eCf/south-africa)
- [Saudi Arabia](https://apptail.io/app/tidio-eCf/saudi-arabia)
- [Vietnam](https://apptail.io/app/tidio-eCf/vietnam)
- [Switzerland](https://apptail.io/app/tidio-eCf/switzerland)
- [Poland](https://apptail.io/app/tidio-eCf/poland)
- [Sweden](https://apptail.io/app/tidio-eCf/sweden)
- [United Arab Emirates](https://apptail.io/app/tidio-eCf/united-arab-emirates)
- [Argentina](https://apptail.io/app/tidio-eCf/argentina)
- [Malaysia](https://apptail.io/app/tidio-eCf/malaysia)
- [New Zealand](https://apptail.io/app/tidio-eCf/new-zealand)
- [Belgium](https://apptail.io/app/tidio-eCf/belgium)
- [Singapore](https://apptail.io/app/tidio-eCf/singapore)
- [Russia](https://apptail.io/app/tidio-eCf/russia)
- [Thailand](https://apptail.io/app/tidio-eCf/thailand)
- [Portugal](https://apptail.io/app/tidio-eCf/portugal)
- [Denmark](https://apptail.io/app/tidio-eCf/denmark)
- [Philippines](https://apptail.io/app/tidio-eCf/philippines)
- [Pakistan](https://apptail.io/app/tidio-eCf/pakistan)
- [Romania](https://apptail.io/app/tidio-eCf/romania)
- [Ecuador](https://apptail.io/app/tidio-eCf/ecuador)
- [Indonesia](https://apptail.io/app/tidio-eCf/indonesia)
- [Peru](https://apptail.io/app/tidio-eCf/peru)
- [Hong Kong SAR China](https://apptail.io/app/tidio-eCf/hong-kong)
- [Austria](https://apptail.io/app/tidio-eCf/austria)
- [Israel](https://apptail.io/app/tidio-eCf/israel)
- [Ireland](https://apptail.io/app/tidio-eCf/ireland)
- [Japan](https://apptail.io/app/tidio-eCf/japan)
- [Sri Lanka](https://apptail.io/app/tidio-eCf/sri-lanka)
- [Egypt](https://apptail.io/app/tidio-eCf/egypt)
- [Ukraine](https://apptail.io/app/tidio-eCf/ukraine)
- [Norway](https://apptail.io/app/tidio-eCf/norway)
- [Greece](https://apptail.io/app/tidio-eCf/greece)
- [Dominican Republic](https://apptail.io/app/tidio-eCf/dominican-republic)
- [Czechia](https://apptail.io/app/tidio-eCf/czechia)
- [Slovakia](https://apptail.io/app/tidio-eCf/slovakia)
- [Bulgaria](https://apptail.io/app/tidio-eCf/bulgaria)
- [Croatia](https://apptail.io/app/tidio-eCf/croatia)
- [Taiwan](https://apptail.io/app/tidio-eCf/taiwan)
- [Hungary](https://apptail.io/app/tidio-eCf/hungary)
- [Finland](https://apptail.io/app/tidio-eCf/finland)
- [Lithuania](https://apptail.io/app/tidio-eCf/lithuania)
- [South Korea](https://apptail.io/app/tidio-eCf/south-korea)
- [Estonia](https://apptail.io/app/tidio-eCf/estonia)
- [Slovenia](https://apptail.io/app/tidio-eCf/slovenia)
- [Panama](https://apptail.io/app/tidio-eCf/panama)
- [Azerbaijan](https://apptail.io/app/tidio-eCf/azerbaijan)
- [Lebanon](https://apptail.io/app/tidio-eCf/lebanon)
- [Cyprus](https://apptail.io/app/tidio-eCf/cyprus)
- [Latvia](https://apptail.io/app/tidio-eCf/latvia)
- [Uganda](https://apptail.io/app/tidio-eCf/uganda)
- [Uruguay](https://apptail.io/app/tidio-eCf/uruguay)
- [Kuwait](https://apptail.io/app/tidio-eCf/kuwait)
- [Armenia](https://apptail.io/app/tidio-eCf/armenia)
- [Bahrain](https://apptail.io/app/tidio-eCf/bahrain)
- [Mali](https://apptail.io/app/tidio-eCf/mali)
- [Luxembourg](https://apptail.io/app/tidio-eCf/luxembourg)
- [Oman](https://apptail.io/app/tidio-eCf/oman)
- [Malta](https://apptail.io/app/tidio-eCf/malta)
- [North Macedonia](https://apptail.io/app/tidio-eCf/north-macedonia)
- [Belarus](https://apptail.io/app/tidio-eCf/belarus)
- [Nepal](https://apptail.io/app/tidio-eCf/nepal)
- [Paraguay](https://apptail.io/app/tidio-eCf/paraguay)
- [Senegal](https://apptail.io/app/tidio-eCf/senegal)
- [Madagascar](https://apptail.io/app/tidio-eCf/madagascar)
- [Kazakhstan](https://apptail.io/app/tidio-eCf/kazakhstan)
- [Mauritius](https://apptail.io/app/tidio-eCf/mauritius)
- [Macao SAR China](https://apptail.io/app/tidio-eCf/macau)
- [Jamaica](https://apptail.io/app/tidio-eCf/jamaica)
- [Uzbekistan](https://apptail.io/app/tidio-eCf/uzbekistan)
- [Algeria](https://apptail.io/app/tidio-eCf/algeria)
- [Iceland](https://apptail.io/app/tidio-eCf/iceland)
- [Namibia](https://apptail.io/app/tidio-eCf/namibia)
- [Barbados](https://apptail.io/app/tidio-eCf/barbados)
- [Grenada](https://apptail.io/app/tidio-eCf/grenada)

---

## About AppTail

[AppTail](https://apptail.io) is a mobile app intelligence platform providing app analytics, ASO (App Store Optimization) tools, keyword tracking, competitor analysis, revenue estimates, and review monitoring for iOS App Store apps. Track your app's performance, discover ranking keywords, monitor competitors, and analyze market trends.

- [Search Apps](https://apptail.io)
- [Top Charts](https://apptail.io/top-iphone-apps)
- [Sign Up for Full Access](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=footer)

*Data provided by [AppTail](https://apptail.io) - Mobile App Intelligence Platform*