Mal servicio al cliente
En mi caso, vehículo en mal estado y difícil de reportar. Pagué por moverme 3 metros.
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4.56 out of 5
1,172 ratings in Spain
En mi caso, vehículo en mal estado y difícil de reportar. Pagué por moverme 3 metros.
Si es trayecto.ed corto si el firme está fatal. Brinca mucho.
It’s quite handy when you don’t have your bike with you and/or need to commute quickly. Their scooters have phone chargers built in. (Bikes no, or they never work, so watch out, I was caught once with my phones battery going to 0, so had to go home, charge my phone and return the bike only afterwards) However: - among all the brands I tried in many European cities, their scooters usually are in the poorest condition (sometimes wheels are wobbly, sometimes breaks are not really strong) - had to cancel my subscription 3 times to actually have it NOT auto renew 😤 - on the renewal date (= first day of new subscription period) one time they charged me extra for my ride saying the ride was before the subscription auto renewed. Following this thinking, the day they provide in the app is the last day of your old subscription. 🤨 no! Another month I checked it leaving some minutes to use that day, but surprisingly the subscription expired the day earlier. Whatever you do, T&C are being interpreted to their advantage. The good thing is that if you have a subscription in one country, you can also use the scooters and bikes when you travel.
Muy caro el precio, por lo demás perfecto.
Love it!
🤩🤩
Me gustó
Good
Gracia por tanto tiene
Love the app, love the service, love my 200 min subscription, love the lil scooters, love the blinkers, buuut there’s two lil things I would change. - Would be cool to know somehow how much battery a scooter has before taking it (clicking through the app is annoying, imagine having 25 of them in one location and only one of them is full of juice, finding it is annoying, even with the sound button. Same for the ones that are taken, you won’t know until you scan it. - Rounding up, imagine I do a 3min and 5s trip, the app will automatically round it up to 4 min, even though it’s barely 5s. Would love some way to have it count minutes and seconds instead of automatically rounding up to the full minute. On my daily commute this is very annoying cause I feel like I’m being “robbed” a minute. These are small pains, overall love the service, but would love it even more with those few things solved. Great work!
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Rank
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Top Free
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20
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Top Free
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26
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Top Free
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33
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Top Free
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37
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Top Free
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38
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