---
title: "Torfaen - Reviews, Revenue and Downloads in United Kingdom | Apple App Store"
description: "The Torfaen app makes it easy for you to report and request issues to Torfaen Council anytime, anyplace, anywhere. You can attach information such as photos and video, pinpoint exact locations using t"
---

# Torfaen — United Kingdom

![Torfaen App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/1e/7e/40/1e7e40c0-2288-180f-a3f1-8c85b79e30f6/TorfaenAppIcon.live-0-0-1x_U007emarketing-0-8-0-85-220.png/434x0w.png)

**Developer:** [iTouch Vision](https://apptail.io/developer/itouch-vision-vGbd)
**Category:** Productivity
**Rating:** 3.7/5 (91 ratings)
**Price:** Free
**Bundle ID:** com.Torfaen.Torfaen
**Store:** Apple App Store
**Country:** United Kingdom
**Version:** 10.4.3 (released 2026-06-17)
**Original Release:** 2014-03-21
**Languages:** English

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/gb/app/app/id840032860)
**AppTail Page:** [https://apptail.io/app/torfaen-smBi/united-kingdom](https://apptail.io/app/torfaen-smBi/united-kingdom)

## Torfaen Description
The Torfaen app makes it easy for you to report and request issues to Torfaen Council anytime, anyplace, anywhere. You can attach information such as photos and video, pinpoint exact locations using the mapping  system on your phone or tablet and receive updates via the app as your report is processed.

Stay well informed on key local issues such as planned roadworks in your area, changes to services, important consultations and local news and events. There’s also quick and easy access to lots of other useful information including a councillor directory, schools information and recycling collections.

## Torfaen Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource114/v4/00/e1/cb/00e1cba3-9388-4da3-79ab-8195ba162e17/93466ba4-8e03-4b28-9a32-2fb63e551877_A1_1242_x_2688.png/1242x2688.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource114/v4/e4/80/ac/e480ac79-dc98-3124-f31e-0420359df175/a4aa0c71-9b7e-49d3-8b12-84fa1f20536b_A2_1242x2688.png/1242x2688.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource124/v4/3d/3f/ca/3d3fcafa-09a3-9e8b-ed0d-873e27ae757e/c3503d30-1330-40dd-982e-248a462a1770_A4_1242_x_2688.png/1242x2688.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource124/v4/4d/06/6a/4d066ad1-0348-28e6-6019-91d256d04205/3cbe6d23-efe9-448c-b8d3-61ddd44d2a09_A3_1242_x_2688.png/1242x2688.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource124/v4/24/3d/1c/243d1c6b-2ecb-a88b-37c6-d1c3c22bad17/ef8b4288-d738-4314-8c07-3580c2648867_A4_1242_x_2688__U2013_1.png/1242x2688.png)
- [Screenshot 6](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource124/v4/0d/9c/24/0d9c24a5-0b33-3c25-093d-1b8d04892c80/b4604b04-4e59-4c26-9d8d-41e0157a9e7e_A6_1242_x_2688.png/1242x2688.png)
- [Screenshot 7](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource124/v4/5d/61/b6/5d61b6ac-4475-458c-6c91-84cb0e8684c4/976ac773-6912-4f83-881c-8b992e3409b2_A5_1242_x_2688.png/1242x2688.png)

## Torfaen Rating Breakdown in United Kingdom
- 5 stars: 46 (51%)
- 4 stars: 17 (19%)
- 3 stars: 4 (4%)
- 2 stars: 3 (3%)
- 1 stars: 21 (23%)

## Torfaen Reviews in United Kingdom

### *---- "Can’t select location on map"
This app is probably the worst i’ve ever used
-- Ebay scammers, 2025-02-28

### *---- "Using the application section"
I tried to apply for a wall key safe.  After filling the appropriate boxes, there was no way I could submit the application.

Given the fact that I have no technical ability, I am now exactly at the same place before I started.

0%
-- Are all the nicknames used up, 2024-08-14

### *---- "Contact"
I’m trying to get a question answered and complete the contact us section but there’s no way to send it. Not the first time this has happened.
-- Natzarse, 2022-12-05

### *---- "Council tax form"
Filled it in twice in great detail and it won’t let me send it
-- Ashawolves, 2022-07-27

### *---- "App not working properly"
The app is operating very poorly. I have updated my user details 5 times and it shows, ‘user details updated successfully’ however, every time I log in, this isn’t the case. 

Also, I have tried to report an issue via the app (rather than ringing the council office as that is the preferred guidance) but the app doesn’t allow me to get past a section when I press ‘next’.
-- Bjoeb12, 2022-07-25

### *---- "Poor quality app"
The application is not intuitive, with a poor layout and difficult to navigate 

Some elements of the app seem to freeze and whilst the concept is good there are still service that are not available or that I could
Not find. Despite searching.
-- billgates001, 2021-04-12

### *---- "Crashes when trying to report fly tipping"
Useless
-- me_bex, 2021-01-01

### *---- "Not the best"
I downloaded the latest version to see if it has improved. The first thing I tried didn’t work properly so I’m going to delete the app now as it is a waste of time.
-- Ygfxuyg, 2020-12-19

### *---- "Getting Complaints Heard"
The whole Torfaen app appears to me to be cumbersome and old fashioned.
I don’t know whether the information is vetted by somebody in charge of controlling the information flow or whether it is just blindly passed on to some autonomous department to be dealt with at the whim of that department head.
Anyway this has been my experience  with the many messages I have input on one subject. It seems that  the attitude is - Oh that is low priority or too insignificant to bother with so we’ll neatly sweep it under the carpet and hope it goes away.
Maybe someone will seize the initiative and find out how efficient really is.

Brian Smith, Retired, Manton House, Mount Pleasant, Pontnewynydd.
-- Brianponty, 2020-06-11

### *---- "About as reliable as the council!"
Slow and inefficient just like Torfaen!
Crashes constantly!
Not updated in years!
Rubbish, rubbish, rubbish!!
-- Dazmondo75, 2019-07-03

[View all Torfaen reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews)




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## Torfaen Available In
- [United Kingdom](https://apptail.io/app/torfaen-smBi/united-kingdom)
- [Ireland](https://apptail.io/app/torfaen-smBi/ireland)

---

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