--- title: "TotalAccess Mobile - Reviews, Revenue and Downloads in United States | Apple App Store" description: "TotalAccess Mobile is a case management application that connects BI customers to their caseloads from a smartphone. Users (BI Customers) can view client information, view and close alerts and add, ed" --- # TotalAccess Mobile — United States ![TotalAccess Mobile App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple116/v4/e1/93/2e/e1932ed2-a6c0-c2a0-feed-002f98416c75/AppIcons-1x_U007emarketing-0-7-0-85-220.png/434x0w.png) **Developer:** [BI](https://apptail.io/developer/bi-XUpe) **Category:** Business **Rating:** 1.9/5 (47 ratings) **Price:** Free **Bundle ID:** com.biinc.mobile.officer **Store:** Apple App Store **Country:** United States **Version:** 5.29.0 (released 2023-12-06) **Original Release:** 2018-10-05 **Languages:** English **App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id1148703423) **AppTail Page:** [https://apptail.io/app/totalaccess-mobile-EeAd/united-states](https://apptail.io/app/totalaccess-mobile-EeAd/united-states) ## TotalAccess Mobile Description TotalAccess Mobile is a case management application that connects BI customers to their caseloads from a smartphone. Users (BI Customers) can view client information, view and close alerts and add, edit or delete client's supervision schedules. ## TotalAccess Mobile Screenshots - [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/Purple113/v4/d0/ab/c2/d0abc280-5883-07d8-6484-a67ab6fffed3/pr_source.png/1242x2688.png) - [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/Purple123/v4/7c/2c/e0/7c2ce045-ad64-5649-0b2f-ade218281ab3/pr_source.png/1242x2688.png) - [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/Purple123/v4/7b/57/6c/7b576ceb-d97a-98b5-8c38-4e6fb7fd2b3f/pr_source.png/1242x2688.png) - [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/Purple123/v4/fb/34/29/fb34294d-0e24-ed92-8449-057cb5a49083/pr_source.png/1242x2688.png) ## TotalAccess Mobile Rating Breakdown in United States - 5 stars: 5 (11%) - 4 stars: 3 (6%) - 3 stars: 3 (6%) - 2 stars: 5 (11%) - 1 stars: 31 (66%) ## TotalAccess Mobile Reviews in United States ### *---- "Trash" This app is trash. You’d think a company that’s purpose is technology could make a better app. It’s clunky, and lately I cannot even get past the login screen. I have to do a password reset and deactivate my device every time I want to use the thing otherwise I put in my credentials and the app just stalls eventually telling me “A task was cancelled.” This app needs to be fixed asap or scrapped. -- Boho28, 2024-05-31 ### *---- "1000% useless" BI needs to hire a 3rd grader to update their useless “app”. What is the point of an app if it only leads you to a website that is NOT mobile friendly? Do better. -- not_my_circus, 2024-05-18 ### *---- "Absolutely Unreliable" Been using this app for several years and it is garbage. The business itself is great. I have worked with BI since 2009 and they are stellar! However this app is horrible. It keeps crashing at the worst possible times, say getting an alert at 3 am in the morning. Just completely horrible. -- FOB TIGER, 2023-11-01 ### *---- "Worse since upgrade" Nothing but trouble since they ‘upgraded’ services recently. The website was trouble enough, have yet to be able to access via the app on iPhone or iPad so not sure if UI or info is better or worse than before. This data isn’t national security level stuff, consider & prioritize your users’ experience. -- thebudda0424, 2021-07-08 ### *---- "Sign in issues" Ever since BI got three factor authentication signing into the app to view alerts has been terribly unreliable. The app forces a pop up to an internet login which rarely loads once it takes you back to the app. Closing alerts takes twice as long due to this. Also, there should be a means of silencing non key alerts. I don’t need to see alerts that have been mitigated or paired with another event for closing. It’s been several years of operation and this app still is not functional or user friendly. -- Tlanzzz, 2021-06-15 ### *---- "Slow and annoying" Why do the alerts open on TOMORROWS date? How can it show anklet charging but not have an updated accurate location? How can I be looking at the guy, anklet lights all showing ok and it show TMC since yesterday? Why cant I turn off pursuit mode? Not sure what I dislike the most, the equipment or the App. And make it smaller. Why not a useful watch? Boooo all around. -- mel yo mama, 2020-11-19 ### *---- "Error message when sending messages" Ever since this latest update I get an error message every time I try to send a message to a tracker. This is the error- The module id 5 is not supported. Then I have to get on my computer and do it. So much for the convenience of using the app at 3am. -- khmarch, 2020-11-19 ### ***-- "Catch up the times" Why on earth is this 2019 & I have to enter my username (an entire email address) & password EVERY TIME I want to use this app? There’s facial recognition for every petty app on the iPhone. This app is almost useless if it’s not expedient & it’s tedious. -- vikstr, 2019-11-11 ### *---- "Slow and not reliable" I have entered schedules on the app that have totally vanished. Logging in is painfully slow. Can’t add devices. Can’t inactivate clients. Can’t send restores on LOC8’s. Why not have a one stop shop? Would be great if it was convenient and not incredibly slow. -- ND/GA, 2019-10-07 ### ***-- "Getting Better" I see some performance improvements with each update, however two-updates-ago the Touch ID feature stopped working. I use an iPhone 8, and I can no longer log in to the “app” using Touch ID. -- SD/TX, 2019-04-10 [View all TotalAccess Mobile reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews) ## TotalAccess Mobile Discovered Keywords - totalaccess mobile ## TotalAccess Mobile Available In - [United States](https://apptail.io/app/totalaccess-mobile-EeAd/united-states) - [Canada](https://apptail.io/app/totalaccess-mobile-EeAd/canada) --- ## About AppTail [AppTail](https://apptail.io) is a mobile app intelligence platform providing app analytics, ASO (App Store Optimization) tools, keyword tracking, competitor analysis, revenue estimates, and review monitoring for iOS App Store apps. Track your app's performance, discover ranking keywords, monitor competitors, and analyze market trends. - [Search Apps](https://apptail.io) - [Top Charts](https://apptail.io/top-iphone-apps) - [Sign Up for Full Access](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=footer) *Data provided by [AppTail](https://apptail.io) - Mobile App Intelligence Platform*