TouchBistro Reservations is a complete reservation and guest management platform to help restaurants tailor every guest experience while seamlessly managing operations with ease.
TouchBistro Reservations is available for restaurants with a valid TouchBistro Reservations user account.
- Accept reservations through your website, our web and mobile discovery apps, or Google reservations.
- Maximize your revenue by optimizing floor plans and tracking guest status to turn more tables.
- Reduce no-shows with automatic SMS and email reservation confirmations and reminders.
- Customize reservation notes for allergies, dining preferences, or special occasions.
- Connect with guests in real-time with two-way SMS communication so guests can confirm, cancel, or modify their booking.
- Add guests to the waitlist and communicate in real time when their table is ready.
- Use advanced reporting to view your trends, average spend, and share reviews and ratings from customers.
- Access reporting anywhere, anytime to stay on top of things even when you’re not in venue.
The actual software isn’t all that bad but pray you never have to deal with their tech support it’s the worst i’ve ever dealt with and i’ve lived in spain and cambodia.
The support is outsourced to south asia, non of whom can give you an answer first time out, they always give a work order number which is never ever resolved, go with union or toast and forget this nightmare, i personally am changing out at the end of my contract
Sad
New but crashes a lot and has to be deleted and redownloaded :/