TrainPal: Cheap train tickets - Reviews, Revenue and Downloads - Apple App Store

Description

Need train tickets in the UK and Europe? Book your rail journey with TrainPal, the ultimate one-stop app for all your rail travel needs. Whether you’re planning to travel within the UK or other European destinations, TrainPal will meet your needs and provide you with cheap train tickets. It's even featured on The Gadget Show on Channel 5!

Book your rail tickets for trains in the UK such as Avanti West Coast, GWR, LNER and more, as well as trains for the rest of Europe. TrainPal supplies international trips by trains and bus to over 45 countries too, including France, Spain, Italy and Germany.

Why is it a good idea to download TrainPal?

• Split-ticketing: TrainPal can help travellers save up to 95% of the original rail fare in the UK! TrainPal also offers a flexible split-ticketing option to help travellers save even more.

• No booking fees: On any train tickets in the UK when bought online.

• Smart Journey Planner: Search, compare and book cheaper train/coach tickets. TrainPal simplifies your booking experience, saving you time and money.

• E-tickets: TrainPal offers paperless tickets on all routes supporting e-tickets, saving the time and hassle of having to queue to collect your train tickets.

• Smarter customer service: Refunding and changing tickets is easy on the TrainPal app. A refund for flexible tickets can be changed in your TrainPal app, without having to contact customer service.

• Effortless expense receipts: Travellers can apply for expense receipts with a single click on the TrainPal app.

• 24/7 customer support: Our friendly customer service team is always ready to help.

• Secure payment: Book train and coach tickets with Apple Pay, and all major credit and debit cards. Customer and bank information is securely held and encrypted to ensure a safe and secure payment experience.

• Fast checkout: No need to register to book tickets, making booking quick and simple.

• Discounted fares: TrainPal supports all Railcards and helps you find the best deal for train tickets online.

In short, TrainPal offers a seamless, user-friendly experience, and always strives to ensure the cheapest online tickets are available to you.

In addition to providing cheap online ticket options on the app, TrainPal also constantly searches for the cheapest train tickets available in the UK and Europe, offering a wallet-friendly solution for those looking to cut down on travel costs.

TrainPal is in partnership with over 1000 major trusted transport suppliers across 47 countries, meaning you can travel to Europe with confidence. Our suppliers include:

● Rail Delivery Group, including LNER, Avanti West Coast, GWR, CrossCountry, East Midlands Railway and more (UK)
● Eurostar (UK, Belgium, France and Netherlands）
● THALYS (Belgium, France, Germany and Netherlands)
● NTV (Italy)
● Trenitalia (Italy)
● RENFE (Spain)
● Iryo (Spain
● SNCF (France, Spain)
● DB (Germany)
● Lyria SAS (France to Germany, Italy, Spain and Switzerland)
● SBB (Switzerland)

With TrainPal, you can book cheap rail tickets from all major UK cities, including London, Manchester, Liverpool, Leeds, Glasgow, Birmingham, Brighton and Cambridge, as well as other destinations across Europe.

In short, TrainPal is a fantastic way to book train tickets online. Download it now!

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Screenshots

User Rating

4.62 out of 5

10,918 ratings in United Kingdom

5 star

8,905

4 star

1,085

3 star

255

2 star

137

1 star

536

Ratings History

Reviews

Easy to Use

TrainPal is easy to use and throws up fastest and cheapest routes. Very satisfied!

App bug - my screen brightness changes when minimise or close the app.

Every time close or minimise the app, my screen brightness reduces to approx 25%. It’s happened on 2 different iPhones with different versions of the OS.

Do not try to buy Open return on this app

I bought open return on this app and I got same day return. Lost the money and 2 hours ,as their customer service is so convoluted, to find out that I can’t get any refund so I will just buy directly from train company. Also despite the promotion I have not gotten any discount or coupon in the last 4-5 months. Used for the electronic ticket but now it wastes my money so no. Thank you.

Scammed of my refund

They didn’t tell me about the refund process I payed £8.10 and only got £3.66 back this is a joke I was ill so I couldn’t travel and now they won’t let me upload saying i was ill I will never be using this ever again

Kiss your money goodbye x

Impossible to get a refund, gives an abysmal list (3) of reasons as to why you need a refund. Even though I have a good reason, with proof (who cares if you need proof just give me my money back). Really loved using this app for ages but they have no customer care, just a money grabbing soulless corporation now. Will be using trainline from now on.

misleading marketing

Say you get railcard for 8£ in reality it’s 30

BAD CUSTOMER SERVICE

Really bad handling process. Exchangeable tickets could not be exchanged. A refund means 10 pounds booking fee. Horrible app. I’d spend a few pounds more in other app rather than using this bot-backed-customer-service app.

Give it a miss

Used to be a good app but something has changed. Now it’s a bit like Temu or AliExpress where they are constantly trying to upsell you with gimmicks. The receipts format has changed to something appalling with incorrect information and again spam all over the email. As soon as I can find an alternative I will spend my credits and delete the app. You just have to look at the copy and paste replies to every feedback review to see this company is at the brink of failure. So sad.

Appalling customer service

TrainPal on the surface appears like a decent alternative option to Trainline. However their customer service is appalling and they never accept responsibility for any issues they have created, including cancellation of your tickets and sending your contact details to other customers. My experience with them has led to me deleting their app after getting nowhere with my complaints. Be wise, don’t use them and find another option.

Needs a bit of work

As much as I like the idea, the app looks more difficult to navigate than it’s competitor Trainline. Furthermore, I was trying to buy some open return ticket between London and Stansted Airport. The only option I could get from the app under “open return” was a day return instead of a ticket that would be valid for a month for return. Apart from this, it looks promising and hopefully soon I would be able to give you more stars.

Store Rankings

Ranking History

Category Rankings

Chart	Category	Rank
Top Free	United Kingdom Travel	20
Top Free	Nigeria Travel	65
Top Free	Italy Travel	107
Top Free	United Kingdom	126
Top Free	Pakistan Travel	127

View All (35)

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