Translink mLink

Really annoying and unreliable!!

What is the point of this if you can’t buy a ticket for more than one person. Not user friendly at all.

I would say one of the worst app for public transport . Keeps logging me out for no reasons and the bus drivers harass you when u are helpless in front of them that app crashed. They embarrass you and make you pay again in the bus which is adding insult to injury. Please take into consideration of this and also give some training to bus drivers about the app issues and asking them for some assistance and empathy towards passengers.

Everything Translink touches is a disaster - this is no difference! Won’t even let you register!

Cannot reset my password on the new app because I don’t receive the reset email. I’ve checked everywhere including spam but nothing found. As a result the app is useless to me. This is standard functionality in public transport apps, it should just work. Follow up: I discovered that if you reset your password in the old app, you will receive the email and after using it to create a new password you can use that to login to the new app.

Started to use Translink more recently getting in and out to Belfast and thought I’d give the app a try, went to reset my password as I must have my email and phone number already associated with the company from previous years but apparently need the old version of the app to request the password change, which I have no access to as only the current version is available on the App Store?🤷

Logs you out randomly so if you’re at the bus stop and pull the app up when the bus arrives it’s hit and Miss on whether or not you’ll be signed in and be able to use your tickets. Bus drivers also say they can’t let you on without seeing the app so forget it if you’re in a rush.

The myriad of problems with this app have cost me a lot of money as connecting a ylink card is near impossible and I travel by bus every day

Terrible app. Less functionality than the previous and seems very flakey in relation to WiFi connectivity. Given it has less features what is the point of this ‘new’ app?

Password reset flow is broken