4.46 out of 5
93 ratings in United States
App is not allowing me to download latest editions. I’ve had the app and subscription for four years and now it’s saying I have to pay for the latest editions even though my subscription shows active.
Can’t access content in app I've paid for - sends you in an endless loop.
I can see my issue on my iPhone but not my iPad. Restoring purchases doesn’t work. RESPONSE TO DEV: You don’t get an account number when you subscribe via the app.
I’ve read most of the comments on this app and I have to agree with the negative ones. Trying to download the digital version is IMPOSSIBLE!!! Is it really this difficult for your IT folks to fix? Very, very frustrating. I subscribe to other magazines with a digital version available and when I’m notified of the new edition, I press ONE button and less than 10 seconds later, it’s available to read. Please get this fixed!!!!
As a long term subscriber, why does your i-pad app page always appear as if I am a new subscriber and have to sign into me account?
I used to be able to access the digital copies with my print subscription - however, the new version does not authenticate properly and wants me to buy the digital versions, even though I have a print subscription! Whenever I try to log in with my subscriber number, I get an error message that I should try again later, and when I log in with my email address, the app doesn’t recognize me as subscriber. Not happy!
I’m a Print & Digital subscriber. This new app no longer recognize my account number. How do I contact customer service?!!
Follow the instructions in the new app to the letter - doesn’t work. Reach out to technical support and they require you to sign up for an account. I point out I don’t want an account - I subscribed through iTunes - but no - they want my email and me signed up to an account. Their own instructions to restore purchases don’t work. Feels like a bogus scam to get people signing up for accounts they don’t want and collecting personal information
Please fix!
Impossible to restore purchases in new version
|
Chart
|
Category
|
Rank
|
|---|---|---|
|
Top Grossing
|
|
47
|
| Name | Reviews | Recent release | |
|---|---|---|---|
National Geographic Traveller
|
4
|
2 months ago | |
Relais & Châteaux
Hotels and restaurants booking
|
28
|
2 years ago | |
Inspirato
Subscribe to luxury vacations
|
34
|
3 weeks ago | |
Tablet Hotels
Boutique & Luxury Hotels
|
36
|
1 week ago | |
TravelUp
|
4
|
4 weeks ago | |
Condé Nast Traveller Magazine
|
27
|
4 months ago | |
AFAR Magazine
Where Travel Can Take You
|
18
|
3 weeks ago | |
Resort Explorer
|
0
|
2 years ago | |
Extra Holidays
Let's get you on a vacation
|
1
|
1 year ago | |
Condé Nast Traveler
|
20
|
1 year ago |
