Refund services is the worst !!!
Even tho u hv reason because of custom drag u and u missed your flight they won’t refund will just eat your money !!
4.57 out of 5
2,058 ratings in Malaysia
Even tho u hv reason because of custom drag u and u missed your flight they won’t refund will just eat your money !!
Bought the online gift cards and did not receive them. Had to raise multiple tickets with a frustrating UI that erases earlier chats with customer service as you troubleshoot on the app. First time purchasing and it’s been a complete let down
Thank you for suggesting not to use your app to book anything even its 4hrs in advanced due to your rubbish system. Please beware of this app. They cheated.
Easy to take money from us. Difficult to get back or to help us. Very low class services. Very very low class.
Crazy
前几天在航空公司官网看机票可能系统问题,刷新好几次页面都显示目前无航班前往我的目的地,所以Google就推荐Traveloka,在上面看到的票价比官网来的低,搜索了下发现是正规合法公司,似乎也有不错的评论,就大意下单(我以为官网显示座位已满,可能保留座位给签约的travel agency 所以才赶快下单)但是下单后他们寄给我看着煞有其事的Eticket,去航空公司官网却查询不到我的预订。于是我致电traveloka询问此事,他们唬弄了一堆问我的email是什么他们会尽快处理我的案件?迟迟未回复我又发了email问他们说到底我的机票成不成立?结果回复我一篇长文只说我已经报告过两次问题,未避免重复作业会关闭我第二次的报告,请我耐心等待第一次报告的回应。???所以我的机票成不成立?看其他评论也说refund几乎是不可能的事,我的预感非常不好!大家千万不要在第三方网站买机票!很多很多风险只能自己承担!我现在甚至不知道这是否是诈骗公司!大家小心!不要以为机票便宜一点就下单,下单前看清楚购买条款!我查资料说有些travel agency甚至他们会在要出发前的日期因票价涨高原因要求你补差价!所以不要在第三方公司购买机票!
Traveloka giving good deals and promo code! Having a telegram for its customers too!
App tak membantu, booking hotel dekat puncak alam tapi bila bayar tiba dapat email dekat setia alam, bila contact cust service hotel dia tak dapat nak bantu, worst app that i have been used
They dont even deserve the 1 star. The apps is terrible. We cannot rescheduled our flight on our own. And the customer service is not good. They seem confuse. Other customer service says the old flight fare + change fee + traveloka fee - new flight fare. Then if there’s a balance, they will refund it. But after that they says cannot refund the balance. And if the new flight is higher I have to pay that is normal. But when I count they make me need to pay more than how the policy says. So terrible. I cannot change the ticket on my own. Need to contact the customer service but they really not helping!
The app totally cannot be opened via iPhone. Kindly fix it.
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Rank
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Top Free
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4
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Top Free
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5
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Top Free
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7
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Top Free
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13
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Top Free
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31
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