Treecard: Walking Step Tracker

Takes your money without your consent

I've had this app for about 5 years and I've recommended it to multiple people because I love the concept but I just keep being disappointed. Years ago I was able to get a little succulent with my points so I thought it was reliable but I tried getting another plant, bracelets, magnets, and something else I think but it never came. Also I literally just used my points for a plant voucher and I clicked the link to claim it but it said there was nothing available. Also I can't even adopt an animal anymore, I have a rhino and a whale and I have no idea how they're doing. I was trying to save up points but I honestly think I'm just going to use all my points on removing plastic and then delete the app. I would really love this if it felt more reliable. Also I don't like that when you hit your steps goal and forget to claim the points for a while it doesn't count the steps you took before you claimed it.

I constantly got pop-ups every time I opened the app to donate money every month. I got annoyed saying I didn’t want to donate, so I deleted the app. Months later, I start getting charged $10/month without signing up for anything and without ANY email notification whatsoever. When I finally noticed after 7 months, I emailed the support center, who did help and were kind. However, I was only refunded 3/7 of the payments so I’m still missing over half of the money they took from me without asking or telling me. I reached back out to support and haven’t heard back. They deleted my account as well, which I requested. According to the website, once an account is deleted, there is no way to refund any money. I’m not going to lose any sleep over $40. I’m just irked my money got stolen. Don’t trust this company. Don’t download this app, and definitely don’t give them any financial information or buy anything.

This app charges me $15 a month and I can’t even open it despite it being up to date and deleting and reinstalling it many times over the course of the last year. When I go to the website to try to cancel, there’s no way to login. Only through the app. I can’t use rewards or even cancel my subscription. I would give it zero stars if I could.

Mine app won’t open or load

I used this app a LOT back in 2023, I went through a rough patch in life and ended up removing the app but got it back recently. And it’s changed a lot. They used to have better options for rewards that felt more focused to the planet which I thought was the whole goal and now it just feels like a sell out. Every reward costs something and honestly the rewards aren’t that good. I wanted to help out with local bee populations and remembered you used to be able to get wildflower seed packets for a certain amount of points for free so I wanted to try and work up to it, come to find out the only reward they have that they used to have is getting plastic out of oceans. Which obviously that’s good too, but the rest of the rewards are coupons off dog food and air pods and it’s just not what I’m here for. I just felt a bit disappointed I guess. I like the idea but it’s just not the same anymore.

Had so many coins building up hoping something would strike my fancy to use them on and cash out on. Nothing. After 2 years of using the app I stopped using it. Don’t wast your time

I fell in love with this app in 2023 and have been using it nonstop since. The big reward back then was the national park membership. The app is very practical and easy to use and building your island is so much fun! I am not exactly the fastest or the most efficient with my steps but was really excited to get the National Parks Pass. They took it off about a year ago. Still using the app, but wish they would bring back the pass. :/

Used to love this app, I was able to redeem a $100 gift card for allbirds. My wife saved for a whole year recently and now they changed the gift card to $50 worth the same 25,000 points. Very disappointed as you cannot purchase a pair of allbirds for $50.

My credit card information was saved without me knowing it and there is no way to delete it. I clicked a button in the plant store by accident and it automatically bought a plant and charged my credit card. I never got a conformation email or anything. There is no way to view or cancel your order in the app. I contacted them immediately and it took days for them to respond. The order was never canceled. The plants arrived at my door. The app also automatically signs you up for monthly contributions without you knowing. It’s very sketchy, I wouldn’t recommend messing with this app. Just donate to the charities you like on your own.