My daily commuting app
Been using this app for a while to commute from my house to the nearest LRT station. App is easy to use and the service is on point.
Trek App
Malaysia's Urban Mobility App
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Top 10 Rankings
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Top 30 Rankings
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Top 100 Rankings
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Description
Trek is a first of it's kind Mobility-as-a-Service application, redefining your travel experience for cities in Southeast Asia, starting with Kuala Lumpur, Malaysia!
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Trek Journey
- Bridge the first-last mile transit gap with multimodal journey planning - travel through a combination of train, bus, DRT, micro-mobility, e-Hailing, park n' ride and more in a single journey.
- Know where your buses are or find out parking availability, all in real-time!
- Ditch the hassle of cash and top-ups. Pay seamlessly for all your travel with a variety of cashless payment options.
- Purchase transit tickets all within the same app, starting with KL's airport rail service, KLIA Ekspres and KLIA Transit!
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Trek Rides
- Book a Trek Rides service for that first-mile/last-mile ride to the transit station.
- Trek Rides is the first Demand-Responsive Transport (DRT) service in Malaysia and is powering the Selangor Mobility program.
Trek is currently available for Kuala Lumpur, Malaysia.
Download Trek today and experience the future of seamless mobility!
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Trek Journey
- Bridge the first-last mile transit gap with multimodal journey planning - travel through a combination of train, bus, DRT, micro-mobility, e-Hailing, park n' ride and more in a single journey.
- Know where your buses are or find out parking availability, all in real-time!
- Ditch the hassle of cash and top-ups. Pay seamlessly for all your travel with a variety of cashless payment options.
- Purchase transit tickets all within the same app, starting with KL's airport rail service, KLIA Ekspres and KLIA Transit!
---
Trek Rides
- Book a Trek Rides service for that first-mile/last-mile ride to the transit station.
- Trek Rides is the first Demand-Responsive Transport (DRT) service in Malaysia and is powering the Selangor Mobility program.
Trek is currently available for Kuala Lumpur, Malaysia.
Download Trek today and experience the future of seamless mobility!
Screenshots
User Rating
3.24 out of 5
34 ratings in Malaysia
5 star
16
4 star
2
3 star
1
2 star
4
1 star
11
Ratings History
Reviews
Forgot Item on vehicle
tried to contact them, there is no way to contact them other than email, which they DID NOT even respond to. Still didn’t get my item back, and didn’t even get a message back. Disappointing service.
very good app!
i use the app everyday, and the app comes with improvements every update.
OTP issue
Didt receive code from SMS
Needs improvement
Sometimes the wait can exceed 30 mins without prior notice. According to the map the driver is stopped somewhere not moving. Tengah makan ke apa? Why would you accept the order if you cannot pick up?? And sometimes there is a problem with the transaction and the order does not go through. No way to contact the driver either. Worst part is I do not refunded for any of these issues despite their customer service promising to refund. And no apologies for the bad experiences either.
Can’t receive OTP
Been waiting for a long time still didn’t receive any otp code. Pls fix it. Damn
Payment issues
Can’t add credit card. You can’t press the “SAVE” button after entering all Info. Then there is the TnG payment option. By the time you approve on TnG app, this stupid app will tell you that you’ve exceeded the time to make payment. Seriously?? 60 seconds payment window is already tight but even when you do it within the time given, you’ll still be told that payment was unsuccessful coz you exceeded the time. I had to repeat it 3 times to finally get a ride. In fact, I did it in front of a TREK driver and he confirmed the app is damn wonky. Lagi, after every failed attempt, you’d have to kill the app and restart again as all function buttons will be dead to touch. If this is the “solution to the last-mile” problem, then god help us all.
Unreliable app
Tried using the app today. Extremely frustrating. Not user friendly at all.
Not Reliable and a Cheat
1. Arrival time changes from time to time. Before payment, arrival time is 2 minutes. After payment made the arrival time changes to 15 minutes! 2. Sometimes, this happened to me, payment made but the vehicle never showed up. When report made, they simple said “our vehicle was there” as if I was the one to be blamed.
Confirm Ride
The app is quite easy to use. However on the screen the CONFIRM ride selection is blocked by the Heading ACCOUNT, so needs to improve the screen. Extremely difficult to click on the CONFIRM option.
Store Rankings
Ranking History
Category Rankings
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Top Free
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16
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162
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Top Free
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189
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Top Free
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387
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Top Free
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460
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Keywords
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App Info
- Category
- Navigation
- Publisher
- Asia Mobility Technologies Sdn Bhd
- Languages
- English
- Recent version
- 2.6.4 (1 month ago )
- Released on
- Aug 14, 2020 (3 years ago )
- Also available in
- Malaysia, United States, Singapore, Poland, Pakistan, Philippines, Peru, New Zealand, Australia, Mexico, Lebanon, Kazakhstan, Kuwait, South Korea, Japan, Italy, India, Hungary, Greece, United Kingdom, France, Spain, Denmark, Germany, Ireland, Czechia, Argentina, China, Canada, Belarus, Belgium, Nigeria, Vietnam, Colombia, Indonesia
- Last updated
- 2 weeks ago