Worst experience
Worst app ever i’ve got the email that your flight is changed for 3 days and i needed to travel emrgency i asked them for a refund they didn’t allow me that’s they deal it was not my fault it was them who changed flight
4.64 out of 5
396 ratings in Portugal
Worst app ever i’ve got the email that your flight is changed for 3 days and i needed to travel emrgency i asked them for a refund they didn’t allow me that’s they deal it was not my fault it was them who changed flight
The worse customer service you can find. The APP does not allow to input 2 surnames according the ID in the passenger information and this creates problems with the airlines. The solution presented by TRIP was to rebooking and loose more than 2500 US$.
Supposedly refundable tickets have huge processing fee and take over a week to do. Bunch of internet spivs.
The create the check in process in a way to first give you the security that everything is easy and cool, then they remove it, do not inform you about transfer visa requirements in countries their flights coincidentally pass through and then cancel your return flight also bcs you missed one flight! unbelievable. all not refundable. never ever again. same for Lufthansa. they work together i think. the only exist to steal your money
I made a purchase through trip.com to travel with Raynair. It does not allow third parties and they block your ticket without the possibility of a quick check, it takes 7 days for them to respond, implying that I cannot check in quickly, I am not used to traveling and using applications like these nor do I have knowledge about airlines in Europe, I made a purchase of a Morocco-Naples airline ticket and checked it in advance, the problem is that there was a stopover in Belgium/Brussels. The problem is that there was a stopover in Belgium/Brussels. I arrived at the airport and there was no check-in. At the RAYNAIR service desk, they forced me to pay double the amount of luggage and check-in not carried out, which was not possible because of Trip.com, they told me to pay and ask for a refund to the trip company, so I paid and took the receipt, when I contacted trip.com and they told me that there was nothing to be done, and they would not refund me anything. I'm very disappointed with trip.com, I don't recommend it and I won't use it again. I recommend that everyone buys directly from the airline they are traveling with, as it only causes headaches, stress and unnecessary expenses.
We could not check the reservation on the airline company. If you want to confirm the reservation you must pay to get the code! This is insane! Will never buy ticket with this app again!
O barato sai caro site não cumpre nem o básico !!!! Decpionado.
Melhor apoio ao cliente, procuram sempre o melhor e defendem sempre o cliente. Bons programas e recompensas sempre a pensar no cliente. Recomendo 100% a app
Worst customer support app. Chat did not work due to time zone. Connection flight was delayed and we had to book the whole trip by ourselves. We requested a refund and received an email 3 hours later asking to send our passports before the time of departure and by the time they sent the email the flight had departed 1.30 hour earlier.
I like the app, functional and easy to make reservations. Trip.com Is my partner when I need to move inside China.
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Top Free
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Top Free
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Top Free
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Top Free
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Top Free
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