Unsatisfied with the service, not recommended
Worst service ever
4.53 out of 5
9,403 ratings in United Kingdom
Worst service ever
You didn’t did make our flight very accurate you put from Manila to Dubai that she had to be at check in for 18:15 and she missed her flight and is stuck at Manila airport 😤🤬
So difficult to link rail cards, keeps sending you round and round, have waisted so much time with this app that I’ll never get back and never got any further along with it ! Thought I was getting a bargain with a rail card but how wrong was I !! Spent about 4 hours trying to sort it never anyone to speak to all automated service!! Pay the extra and go through official sites !!!
Switching between pages is slow. Pls update user interface to be quicker and efficient
Had to chase up an online refund request, via chat, to be told I had to post the tickets. A photo of the tickets, via chat, was not accepted.
No matter wether you pay for your seat in advance or not because they will just tell you you no and get a refund and u go f yourself
没有做到友情提示当天的日期 经常买错时间还不给退钱
Confirmation received 40 minutes after booking and the flights reported in reverse order creating unnecessary confusion and panic. SORT IT OUT !!! Amateurish website!!!!
I recently purchased a senior railcard through trip.com and unfortunately I am not able to produce the full ticket as it states I need go to the platform I purchased the ticket (IT WAS TRIP. COM) to download the full version!!! “Chat” is laughable, I WANT TO SPEAK WITH A HUMAN PLEASE. Very, very disappointing!!!
I honestly wish I’d not used this site to renew my railcard. It’s not downloaded, twice I have had to call customer service and it’s still telling me my railcard has expired. Not good at all.
Chart
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Category
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Rank
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Top Free
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1
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Top Free
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1
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Top Free
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1
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Top Free
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1
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Top Free
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2
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