TripSource - Reviews, Revenue and Downloads - Apple App Store

Description

TripSource by BCD Travel is designed exclusively for our clients and their travelers.

* To register for TripSource, you must have booked a trip with BCD Travel in the past six months.

Your ultimate travel companion, TripSource keeps you organized, informed, and in control of your business travel. No more paper. No more organizing multiple emails. Everything you need, all in one place. After you book your trip, just log in with your corporate email address – your trip details will be there waiting for you.

• Access your trip details in a simplified timeline view – even reservations booked outside of BCD Travel.
• Book your trip using TripSource for the best rates, the best selection and the best experience.
• Receive real-time flight notifications and risk alerts.
• Available in English, French, German, Spanish, and Brazilian Portuguese in key markets across Europe, North America, Latin America, and Asia Pacific.

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Screenshots

User Rating

4.64 out of 5

12,879 ratings in United States

5 star

9,681

4 star

2,330

3 star

509

2 star

122

1 star

237

Ratings History

Reviews

Don’t believe the ratings

No chance this is a well-rated app. The chat doesn’t work, they seldom answer calls unless you can wait 25-30mns on the line, and their app is a portal to your business’s interface. Just unbelievably wasteful

No iPad support, looks terrible at it is unusable in a tablet.

We need an iPad version

App doesn’t show trip info immediately

Reservation showed up a day later in the app, baggage claim info showed up 3 hours after the flight has arrived. Whether it’s airlines, hotels, or rental car companies, they all have their own mobile app that allows me to contact them directly, not sure why I need this app…

Doesn’t click buttons on iPhone

Not sure is this is an app problem, or an iPhone problem. But when I fill an address to select a car rental agency, clicking “Select location” button on the app does nothing. It could even be an SAP concur issue. I don’t know. But this is a massive pain

Update: received great support. Issue resolved.

My previous issue was resolved with help from support. Leaving at 4 stars due to the initial occurrence.

Can’t login. No help

I’ve tried to login for the last couple of hours with no luck. I’ve reset my password numerous times. I filled out the help form for some assistance but that was a couple of hours ago and I need to book a flight for work quickly. I need to speak to someone. A registration/forgot password loop failure should not happen in a business level travel app. And the company should have a way to contact help in real-time if it does.

Log in through computer every time!! R u kidding?

Why do I need an App if I have to log in using my computer!! Feels ridiculous

Can’t Log Into App

Waisted an hour of my life trying to get logged into the app. If I can’t reliably access the app, I will never be able to rely on it during travel.

So bad

Unfortunately my company partners with BCD for travel arrangements. The app is just laughably bad and has been that way for YEARS. It resets the search whenever you cycle between apps, so you’d better have all your details straight before you try to book a trip. It requires you to select a time of day for your flight, but no matter what you select it shows every single option anyway. There are many other examples. Who at BCD uses this app and thinks it’s a good experience? Incredibly frustrating.

App no longer works

App no longer works. Always reports that its unconnected and can’t retrieve data. Been a problem for several weeks. Uninstalled and installed again. No fix.

Store Rankings

Ranking History

Category Rankings

Chart	Category	Rank
Top Free	Ireland Travel	206
Top Free	Mexico Travel	306
Top Free	Singapore Travel	317
Top Free	Chile Travel	339
Top Free	India Travel	397

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