---
title: "True - Reviews, Revenue and Downloads in United States | Apple App Store"
description: "More convenience! Effortlessly access all services with a single login whether it’s bill payment for you and your loved ones, balance checking, or usage monitoring.  More choices!  Customize your expe"
---

# True — United States
> Life Designed Simple

![True App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/97/17/f5/9717f5ee-7072-e0ff-2bdb-076a68376233/AppIcon-1x_U007emarketing-0-11-0-85-220-0.png/434x0w.png)

**Developer:** [TRUE CORPORATION PUBLIC COMPANY](https://apptail.io/developer/true-corporation-public-company-Bsrb) (Thailand)
**Category:** Lifestyle
**Rating:** 4.7/5 (988 ratings)
**Price:** Free
**Bundle ID:** com.tdcm.iservice
**Store:** Apple App Store
**Country:** United States
**Version:** 11.0303.1 (released 2026-04-02)
**Original Release:** 2012-02-09
**Languages:** English

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id394602822)
**AppTail Page:** [https://apptail.io/app/true-tkLb/united-states](https://apptail.io/app/true-tkLb/united-states)

## True Description
More convenience!
Effortlessly access all services with a single login whether it’s bill payment for you and your loved ones, balance checking, or usage monitoring.

More choices! 
Customize your experience with add-on services from entertainment, gaming, fortune-telling, to insurance.

More enjoyment! 
Collect True dtac points and redeem exclusively discount on everything from trips to treats.

More confidence! 
Feel at ease with the intelligent AI assistant “MARI” offering 24/7 support on issues regarding True, dtac, and home Internet.

## True Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/0e/a2/6d/0ea26d3b-fb48-fbb4-ac94-09ab545c413e/Page1_EN.png/1284x2778.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/89/e8/2e/89e82e80-b018-af6f-e59f-c8d4da473304/Page2_EN.png/1284x2778.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/8b/d1/e4/8bd1e42e-6295-7338-ced8-9ea2332748da/Page3_EN.png/1284x2778.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/a8/1a/d7/a81ad739-e893-ea4f-d8e4-7c4c6504acb4/Page4_EN.png/1284x2778.png)

## True Rating Breakdown in United States
- 5 stars: 842 (85%)
- 4 stars: 85 (9%)
- 3 stars: 8 (1%)
- 2 stars: 7 (1%)
- 1 stars: 46 (5%)

## True Reviews in United States

### *---- "The worst"
The worst app and the worst operator that steals money. Shame on you. Stay away from this operator
-- N216B, 2024-11-04

### *---- "All ads no service"
The app is 99% ads, no useable customer service, and no way to fix THEIR mistakes.
-- hfffyuhgf, 2024-10-30

### *---- "Useless for servicing"
First off the home internet service of True is very unreliable and flaky. Should go with other providers whenever possible but given the monopoly friendly policies it may not be possible. This app is slow and takes a long time to load. Also when using it to report the frequent problems with the internet it’s always completely useless. Lots of loading times and errors, with useless information. When it comes down to trying to schedule an appointment it just fails and I end up having to call customer service anyway after waiting a long time for things to load. When I do call they almost always offer additional data for phones without checking I’m already on unlimited. Given the amount of money paid the service level and dependability is a complete joke.
-- Stop Nagging!, 2023-10-14

### *---- "Nothing works in this app."
I try to transfer eSIM to new phone and the app doesn’t work. I am true move H customer and already using eSIM on my phone. The app says I’m not member (even though I already logged in using my true move H number) and that my sim is not currently eSIM (which it is). And the chat doesn’t work. It ask me to logged in when I already logged in. 0 star if possible.
-- Peter The Great , 2023-09-29

### *---- "Не могу войти в приложение"
Приложение спустя год использования выкинуло меня и не дает войти в свой аккаунт, в поддержке порекомендовали обновить iOS , затем удалить и переустановить приложение, что мной и было сделано, увы, результатов не дало. Сим карта привязана к банку, что вдвойне обиднее
-- einen9, 2023-09-26

### *---- "Does not work"
Does not respond.
-- Disappointed Long Loyal Client, 2023-05-06

### *---- "Worst internet service ever"
Don’t ever use this true SIM because not only the connection is so bad, the internet line suddenly went down like it even show the internet service is not available.
-- ThetHtooKyaw, 2023-03-23

### **--- "When is my bill due? 🙄"
The billing screen is missing the most essential info - when is my payment actually due??? Amount due shows up super early. This couldn’t be more basic UX design. Still broken. Any UX designers work there? Hello?
-- jingai, 2023-01-17

### *---- "Useless for non-Thais"
You want to login and pay your bill fast right? WRONG! There is no quick pay and true doesn’t store any of your info. 

Step 1: tell true your phone number. 
2: Tell true your passport 
 3: Tell true your account number … Yes. They can’t even link your account number to your account. True feels it necessary for the customer to provide this EVERY TIME YOU LOGIN!

And you have to either memorize all of these numbers or write them down because if you leave the app to look up a number, it resets to step 1 within 3 seconds of leaving the app. 

I wish I could give this rating a negative number for all the time I wasted trying to login.
-- Akapple123, 2022-09-18

### **--- "KYC only works for locals"
Unfortunately the tool true uses for KYC only supports Thai ID and you cannot scan a passport so the only way to move an esim from one phone to another is to visit a store or do a video call.
-- burgerboy9n, 2022-09-17

### *---- "App does not open"
Cannot access on iPhone.
-- kristicheese, 2022-08-04

### ***** "ความคิดเห็น"
จ่ายผ่านtrue money wallet สะดวกดีครับ
-- ศรีสมโภช, 2022-06-19

### ***** "สะดวกมากกกกก"
สะดวกและรวดเร็วมากค่ะ
-- Jinnybe, 2022-01-07

### *---- "Much better go DTAC!!!"
The app, as well as the website doesn’t work properly, and they think everyone should read Thai language! Insane
-- Freedom_CN, 2021-06-13

### ***** "จ่ายเงินค่าโทร"
0903199404
-- น้องปอลูกสาวสุดที่รัก, 2021-01-05

### ***** "ปิยเนตร"
สดวกมากค่ะ
-- pia viagenoa, 2020-07-28

### ***** "Very quick and reliable app"
Take less time and reliable
-- oopszaa7, 2020-06-16

### ***** "Outstanding app"
Works just like it should. Thailand is a land where many online apps do not function properly. True is on top of their game. Kudos to them for the good work. The only way they could improve this would be a chat app for customer service.
-- Spidermike007, 2020-06-03

### ***** "Salin"
This is truly an amazing app. Very user friendly, and convenient. Bill payment has never been so easy!
-- Salin Krishna, 2020-03-03

### ***** "Nice"
Good app for checking balance and pay bills
-- Dusann80, 2019-12-19

[View all True reviews and detailed analytics on AppTail](https://apptail.io/account/signup?utm_campaign=ai-crawl&utm_content=reviews)


## True Store Rankings
| Chart | Country | Category | Rank |
|-------|---------|----------|------|
| Top Free | Thailand | Lifestyle | #4 |
| Top Free | Thailand | Overall | #23 |
| Top Free | Singapore | Lifestyle | #139 |
| Top Free | New Zealand | Lifestyle | #208 |
| Top Free | Norway | Lifestyle | #251 |
| Top Free | Philippines | Lifestyle | #261 |
| Top Free | Kazakhstan | Lifestyle | #269 |
| Top Free | Russia | Lifestyle | #279 |
| Top Free | Hong Kong SAR China | Lifestyle | #281 |
| Top Free | Malaysia | Lifestyle | #285 |
| Top Free | Israel | Lifestyle | #290 |
| Top Free | Finland | Lifestyle | #294 |
| Top Free | Azerbaijan | Lifestyle | #301 |
| Top Free | Kuwait | Lifestyle | #309 |
| Top Free | Switzerland | Lifestyle | #316 |
| Top Free | Denmark | Lifestyle | #333 |
| Top Free | Hungary | Lifestyle | #341 |
| Top Free | Australia | Lifestyle | #376 |
| Top Free | Belarus | Lifestyle | #390 |
| Top Free | France | Lifestyle | #391 |
| Top Free | Vietnam | Lifestyle | #391 |
| Top Free | Germany | Lifestyle | #405 |
| Top Free | United Arab Emirates | Lifestyle | #422 |
| Top Free | Netherlands | Lifestyle | #475 |
| Top Free | United Kingdom | Lifestyle | #498 |

## True Discovered Keywords
- true
- true app
- true iservice
- iservice
- true id
- inserv
- my ais
- สุขใจ
- true you
- trueid

## Apps Similar to True
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- [DLT Smart Queue](https://apptail.io/app/dlt-smart-queue-pWp/united-states)
- [MEA Smart Life](https://apptail.io/app/mea-smart-life-MOLb/united-states)
- [PEA Smart Plus](https://apptail.io/app/pea-smart-plus-NOLb/united-states)
- [3BB.](https://apptail.io/app/3bb-OOLb/united-states)
- [Shopee เคาน์เตอร์](https://apptail.io/app/shopee-POLb/united-states)
- [MWA onMobile](https://apptail.io/app/mwa-onmobile-QOLb/united-states)
- [SmartLands](https://apptail.io/app/smartlands-SOLb/united-states)
- [Flash Express](https://apptail.io/app/flash-express-kbmh/united-states)
- [ThaID](https://apptail.io/app/thaid-lLek/united-states)

## True Available In
- [Thailand](https://apptail.io/app/true-tkLb/thailand)
- [United States](https://apptail.io/app/true-tkLb/united-states)
- [Japan](https://apptail.io/app/true-tkLb/japan)
- [United Kingdom](https://apptail.io/app/true-tkLb/united-kingdom)
- [Australia](https://apptail.io/app/true-tkLb/australia)
- [China](https://apptail.io/app/true-tkLb/china)
- [Malaysia](https://apptail.io/app/true-tkLb/malaysia)
- [Hong Kong SAR China](https://apptail.io/app/true-tkLb/hong-kong)
- [Singapore](https://apptail.io/app/true-tkLb/singapore)
- [Russia](https://apptail.io/app/true-tkLb/russia)
- [Germany](https://apptail.io/app/true-tkLb/germany)
- [Taiwan](https://apptail.io/app/true-tkLb/taiwan)
- [Philippines](https://apptail.io/app/true-tkLb/philippines)
- [South Korea](https://apptail.io/app/true-tkLb/south-korea)
- [Vietnam](https://apptail.io/app/true-tkLb/vietnam)
- [Canada](https://apptail.io/app/true-tkLb/canada)
- [France](https://apptail.io/app/true-tkLb/france)
- [India](https://apptail.io/app/true-tkLb/india)
- [Switzerland](https://apptail.io/app/true-tkLb/switzerland)
- [Sweden](https://apptail.io/app/true-tkLb/sweden)
- [Norway](https://apptail.io/app/true-tkLb/norway)
- [Netherlands](https://apptail.io/app/true-tkLb/netherlands)
- [Denmark](https://apptail.io/app/true-tkLb/denmark)
- [Italy](https://apptail.io/app/true-tkLb/italy)
- [New Zealand](https://apptail.io/app/true-tkLb/new-zealand)
- [Indonesia](https://apptail.io/app/true-tkLb/indonesia)
- [Colombia](https://apptail.io/app/true-tkLb/colombia)
- [Belgium](https://apptail.io/app/true-tkLb/belgium)
- [Poland](https://apptail.io/app/true-tkLb/poland)
- [Finland](https://apptail.io/app/true-tkLb/finland)
- [United Arab Emirates](https://apptail.io/app/true-tkLb/united-arab-emirates)
- [South Africa](https://apptail.io/app/true-tkLb/south-africa)
- [Ukraine](https://apptail.io/app/true-tkLb/ukraine)
- [Israel](https://apptail.io/app/true-tkLb/israel)
- [Türkiye](https://apptail.io/app/true-tkLb/turkey)
- [Spain](https://apptail.io/app/true-tkLb/spain)
- [Brazil](https://apptail.io/app/true-tkLb/brazil)
- [Belarus](https://apptail.io/app/true-tkLb/belarus)
- [Greece](https://apptail.io/app/true-tkLb/greece)
- [Austria](https://apptail.io/app/true-tkLb/austria)
- [Ireland](https://apptail.io/app/true-tkLb/ireland)
- [Oman](https://apptail.io/app/true-tkLb/oman)
- [Kazakhstan](https://apptail.io/app/true-tkLb/kazakhstan)
- [Saudi Arabia](https://apptail.io/app/true-tkLb/saudi-arabia)
- [Qatar](https://apptail.io/app/true-tkLb/qatar)
- [Romania](https://apptail.io/app/true-tkLb/romania)
- [Nepal](https://apptail.io/app/true-tkLb/nepal)
- [Bahrain](https://apptail.io/app/true-tkLb/bahrain)
- [Mexico](https://apptail.io/app/true-tkLb/mexico)
- [Slovakia](https://apptail.io/app/true-tkLb/slovakia)
- [Hungary](https://apptail.io/app/true-tkLb/hungary)
- [Portugal](https://apptail.io/app/true-tkLb/portugal)
- [Nigeria](https://apptail.io/app/true-tkLb/nigeria)
- [Estonia](https://apptail.io/app/true-tkLb/estonia)
- [Kuwait](https://apptail.io/app/true-tkLb/kuwait)
- [Iceland](https://apptail.io/app/true-tkLb/iceland)
- [Cyprus](https://apptail.io/app/true-tkLb/cyprus)
- [Sri Lanka](https://apptail.io/app/true-tkLb/sri-lanka)
- [Latvia](https://apptail.io/app/true-tkLb/latvia)
- [Argentina](https://apptail.io/app/true-tkLb/argentina)
- [Bulgaria](https://apptail.io/app/true-tkLb/bulgaria)
- [Czechia](https://apptail.io/app/true-tkLb/czechia)
- [Algeria](https://apptail.io/app/true-tkLb/algeria)
- [Lebanon](https://apptail.io/app/true-tkLb/lebanon)
- [Luxembourg](https://apptail.io/app/true-tkLb/luxembourg)
- [Malta](https://apptail.io/app/true-tkLb/malta)
- [Mauritius](https://apptail.io/app/true-tkLb/mauritius)
- [Pakistan](https://apptail.io/app/true-tkLb/pakistan)
- [Senegal](https://apptail.io/app/true-tkLb/senegal)
- [Mali](https://apptail.io/app/true-tkLb/mali)
- [Kenya](https://apptail.io/app/true-tkLb/kenya)
- [Jordan](https://apptail.io/app/true-tkLb/jordan)
- [Croatia](https://apptail.io/app/true-tkLb/croatia)
- [Ghana](https://apptail.io/app/true-tkLb/ghana)
- [Grenada](https://apptail.io/app/true-tkLb/grenada)
- [Slovenia](https://apptail.io/app/true-tkLb/slovenia)
- [Egypt](https://apptail.io/app/true-tkLb/egypt)
- [Angola](https://apptail.io/app/true-tkLb/angola)
- [Ecuador](https://apptail.io/app/true-tkLb/ecuador)
- [Chile](https://apptail.io/app/true-tkLb/chile)
- [Belize](https://apptail.io/app/true-tkLb/belize)
- [Brunei](https://apptail.io/app/true-tkLb/brunei)
- [Bermuda](https://apptail.io/app/true-tkLb/bermuda)
- [Azerbaijan](https://apptail.io/app/true-tkLb/azerbaijan)
- [Peru](https://apptail.io/app/true-tkLb/peru)

---

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